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Hotel Museo Spa Casa Santo Domingo

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Traveller (1396)
Room & Suite (366)
Pool & Beach (72)
Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“santo domingo”(51 reviews)
“hotel museum”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (1,672)
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907 results
Traveller rating
633
180
51
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LanguageEnglish
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633
180
51
19
24
Show reviews that mention
All reviewssanto domingochocolate factoryhotel museumbeautiful hotelstar hotelgrounds are amazinghotel guestssmall balconybreakfast buffetstandard roommagical placebottled watercentral americaguatemala cityan oasisvisiting antiguamonastery
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1 - 5 of 907 reviews
Reviewed 3 weeks ago

This hotel is luxury from the moment you walk through the door. The whole property is beautiful and is filled with thoughtful touches, like the way a thousand candles are lit along the corridors every evening. The hotel has been artfully integrated into the ruins...More

Thank Jenny E
Response from GerardoGarcia2017, Director de Recepción at Hotel Museo Spa Casa Santo DomingoResponded 3 weeks ago

Dear Jenny E, Thank you so much for your review, we are extremely happy to read that we could fulfill all your expectations. I will share with our whole staff your lovely words about them. We are so glad to know that you enjoyed the...More

Reviewed 4 weeks ago

It is my second stay in Casa Santo Domingo. The first time my husband and I went to Santo Cielo and now we stayed in Spa Living. This time we had de opportunity to enjoy the art, museums, delicious food and amazing facilities. The hosts...More

Thank alerus12
Response from GerardoGarcia2017, Director de Recepción at Hotel Museo Spa Casa Santo DomingoResponded 3 weeks ago

Dear Alerus12, Thank you for choosing Casa Santo Domingo for the second and not last time. We are delighted to know that you have been taken care of from the lovely staff. Our combination of both a friendly and competent service is one of our...More

Reviewed 4 weeks ago

Antigua is a magnificent and magical town, but going to Antigua and staying at Casa Santo Domingo will make your vacation a completely different one. If you go there make sure that you book at least one day to stay at the Spa, it is...More

Thank Luis Felipe J
Response from GerardoGarcia2017, Director de Recepción at Hotel Museo Spa Casa Santo DomingoResponded 3 weeks ago

Dear Luis Felipe J, We are very grateful for your lovely description of your stay with us. Our main goal is to find your happiness in every way, reviews like yours motivate us to continue working with passion and dedication. We are glad to know...More

Reviewed 5 weeks ago

Loved the hotel, the ruins, candles at night, shops, music in the halls...the restaurant was incredible and the wine list amazing. I loved my room with a private (small) deck overlooking some ruins. I could not get my fireplace to light (the only negative about...More

Thank Heather O
Response from GerardoGarcia2017, Director de Recepción at Hotel Museo Spa Casa Santo DomingoResponded 3 weeks ago

Dear Heather O, First of all, thank you so much for your review. I would like to to inform you that we are quite concerned with your feedback because our entire team is always focused on providing our best service. We are sorry about the...More

Reviewed 16 July 2018 via mobile

Amazing hotel. The rooms are beautiful, staff attentive! What a gem in the American continent! Hotel used to be an old convent! Food delicious! Fireplace in every room. Pool area incredible! A must stay

Thank sandra z
Response from GerardoGarcia2017, Director de Recepción at Hotel Museo Spa Casa Santo DomingoResponded 3 weeks ago

Dear Sandra Z, Thank you for calling Casa Santo Domingo "Amazing Hotel". We are honored to hear your compliments and thank you for sharing this review with the TripAdvisor community. We would love to welcome you back again.

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$149 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Antigua
#1 Family Hotel in Antigua
#2 Business Hotel in Antigua
#6 Luxury Hotel in Antigua
#9 Romantic Hotel in Antigua
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$149 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Antigua
#1 Family Hotel in Antigua
#2 Business Hotel in Antigua
#6 Luxury Hotel in Antigua
#9 Romantic Hotel in Antigua
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1396)
Room & Suite (366)
Pool & Beach (72)
Dining (61)
Amenities (74)
Family and Play Areas (23)
Business Centre & Event Rooms (17)
Questions & Answers
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Britain L
29 April 2018|
AnswerShow all 2 answers
Response from jonk78 | Reviewed this property |
There is a large pool for everyone But the private pool can be accessed only by 9 special rooms
0
Votes
Damaris J
24 January 2018|
AnswerShow all 4 answers
Response from GerardoGarcia2017 | Property representative |
Good morning Damaris: You can visit the museums. Guests do not pay and visitors pay GTQ. 48.00 per person.
1
Vote
Google Translation
Kelley R
11 May 2017|
AnswerShow all 3 answers
Response from POrdonez | Property representative |
It's a short walk 5 BLOCKS From the Hotel.
0
Votes
Google Translation
Room Tips
"You may have a view of the volcanoes."
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"We requested and were assigned a very quiet room: 227. We slept like babies!"
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"It's high end for Antigua but lower rates can be found"
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"We were in room 201 and it was gorgeous! The textiles they used were incredible!"
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