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All reviewsfront deskbusiness stopnight clerksized roomthe hotel was fully bookedlocal hotelhotel staffstaff was friendlymass pikefitness centermicrowave and refrigeratorthird floorholy crossbreakfast bargreat place to staydefinitely stay here againwaffle maker
OK so the eggs of the continental breakfast are at best water down powdered eggs. Coffee is water down and bad frozen bagel. The room was big, but the air filter in the air conditioner was at least 1 inch thick with dirt. The window...More
Thank Isabel R
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 13 October 2017
I am terribly sorry to hear that your stay with us was not a good one. We take all of the feedback we receive here very seriously. I appreciate you taking the time to bring these matters to our attention.
Booking.com overbooked us at a Hilton property and kindly arranged us to sta at The Comfort Inn
Pleasantly surprised it was friendly staff, clean room. No crazy noises from guests or other annoying hotel type things.
If this is your only choice, no worries.
Thank Martyn T
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 3 October 2017
Glad to hear you enjoyed your stay and we appreciate the kind words! Hopefully if you are in the area again you won't hesitate to just call us!
Thanks for taking the time to offer feedback.
We visit Auburn regularly because my family lives there, and we had been staying at the LaQuinta, which is next door to the Comfort Inn. The Comfort Inn is cleaner, has an attractive, inviting lobby, and an excellent breakfast! The Comfort Inn is more expensive,...More
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Thank Donald C
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 30 September 2017
Thank you for taking the time to submit a review and thank you for the kind words! We take pride in our facility and it is always our goal to meet or exceed our guests expectations.
See you again soon I hope!
This s a nice updated hotel that seemed very clean. My only complaint is we were told there were no king beds nor rooms with two queens. We had to settle for a single queen (kind of hated too). Nice in room fridge with unusual...More
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 18 September 2017
Thank you for taking time to offer feedback and I apologize for the lack of King beds. We felt that overall people would enjoy the additional space in their room as opposed to the larger bed. I will certainly pass your kind words in regards...More
We saw a sign on route we traveling that said we should get off this exit (not on the directions my brother wrote out) sooo we made the mistake of believeing the sign. It was after dark and we don't see as well in the...More