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All reviewsfront deskbusiness stopnight clerksized roomthe hotel was fully bookedcomfy bedlocal hotelexcellent breakfasthotel staffcontinental breakfastmass pikestaff was friendlymicrowave and refrigeratorwafflesexcellent customer servicethird floorholy cross
We found a room there for several days, enjoyed the continental breakfast. Room was average for hotels. Would stay there again if needed to. Was not our idea to be in a hotel but they made this stay as comfortable as they could.More
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Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 11 November 2017
Thank you for taking the time to tell us about your stay. We are happy to hear that you enjoyed your stay with us and greatly appreciate you recognizing the efforts of the team here at the Comfort Inn. We all wish you safe...More
This hotel did everything we needed to make our stay go just right.
I only rated 4 stars as the microwave and the refrigerator in the room are dated.
Also the curtains in the room the exterior heavy ones don’t close all the way not...More
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 26 October 2017
Thank you for taking the time to offer feedback and we are quite pleased to see you enjoyed your stay with us. We hope your travels will take you to the our area again and you won't hesitate to stay with us.
If you are familiar with Choice Hotels, mark this one high on their list. Very clean and comfortable accommodations. Good breakfast. Superior staff. After we left and were down the road I couldn't find a personal item and when my sister called the manager personally...More
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 22 October 2017
Thank you for staying with us and taking the time to offer feedback. We pride ourselves on the cleanliness of our facility and our customer service and I appreciate you recognizing that. I look forward to sharing this with the rest of my team here....More
OK so the eggs of the continental breakfast are at best water down powdered eggs. Coffee is water down and bad frozen bagel. The room was big, but the air filter in the air conditioner was at least 1 inch thick with dirt. The window...More
Thank Isabel R
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 13 October 2017
I am terribly sorry to hear that your stay with us was not a good one. We take all of the feedback we receive here very seriously. I appreciate you taking the time to bring these matters to our attention.
Booking.com overbooked us at a Hilton property and kindly arranged us to sta at The Comfort Inn
Pleasantly surprised it was friendly staff, clean room. No crazy noises from guests or other annoying hotel type things.
If this is your only choice, no worries.
Thank Martyn T
Response from Comfort Inn A, General Manager at Comfort Inn Auburn-WorcesterResponded 3 October 2017
Glad to hear you enjoyed your stay and we appreciate the kind words! Hopefully if you are in the area again you won't hesitate to just call us!
Thanks for taking the time to offer feedback.