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Paradise Hotel & Resort

223 reviews
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Traveller (35)
Room & Suite (12)
Pool & Beach (6)
Overview
  • Excellent71%
  • Very good26%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“probus club”(5 reviews)
“courtesy bus”(5 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Paradise Hotel & Resort
Special Price: 15% off room rate
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Reviews (223)Write a Review
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60
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LanguageEnglish
154
60
6
3
0
Show reviews that mention
All reviewsprobus clubchristmas dinnercourtesy bustour groupla perousepleasant staythe staff were extremely helpfultea and coffeeburnt pinerooms are largereception areagreat holidayshopping areastay there againshort walkemily bayan easy walk
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1 - 5 of 223 reviews
Reviewed 2 weeks ago

My husband and I were impressed by the size and comfort of the room. Kitchenette facilities were adequate, fans were good to keep us cool, and the shower was excellent. The staff were extremely friendly and helpful around the hotel. Will be coming back for...More

Review collected in partnership with this hotel
Thank sasha_joura1
Response from Sandra P, Owner at Paradise Hotel & ResortResponded 2 weeks ago

Thanks Sasha, wonderful review! Very pleased you were comfortable here at Paradise. Excited to have you return and see the improvements we currently have underway!

Hotel's Favourite
Reviewed 18 May 2017

Can thoroughly recommend this hotel because of the friendliness of the staff, the high quality of the food and roominess and cleanliness of the facilities. Also close to shops at Burnt Pine and to Hili's delightful cafe and coffee shop. Also walking distance to the...More

Review collected in partnership with this hotel
Thank Donald N
Response from Sandra P, Owner at Paradise Hotel & ResortResponded 27 June 2017

Music to my ears, thank you Donald. Your comments will be passed onto all staff. We are glad that you had such a wonderful time here with us & hope to see you again soon.

Reviewed 3 weeks ago

Staff at Paradise provided very prompt and friendly service to the delegates of our recent History Teachers conference. Could not be happier with the quality of the service and accommodation. And right next door to Tracey Yaeger and Sue Draper's spectacular Cyclorama. Not to be...More

Review collected in partnership with this hotel
Thank toni_hurley48
Response from Sandra P, Owner at Paradise Hotel & ResortResponded 3 weeks ago

Wonderful thank you Toni! It was a pleasure to have you stay with us again this year and look forward to seeing you for the next Norfolk conference. Very much appreciate you taking the time to review Paradise and the praise for staff efforts.

Reviewed 3 weeks ago

I would recommend this resort for its clean and spacious rooms, friendly staff and attractive surrounds. It is close to the shops and the cyclorama. I loved the trees and the beautiful flowers including the hibiscus in the garden, The pool was clean and refreshing.

Review collected in partnership with this hotel
Thank jenniferchristine4
Response from Sandra P, Owner at Paradise Hotel & ResortResponded 3 weeks ago

Thank you for the lovely review and hotel recommendation. Delighted to hear you enjoyed the hotel facilities and surrounding gardens. We have a very pleasant sub-tropical climate which helps with the gardens. Hope to see you back on Norfolk sometime soon.

Reviewed 3 weeks ago

I enjoyed my stay with Paradise Hotel amd Resort. The room was quiet, comfortable and secure. The cleaning during my stay was not quite as expected although acceptable. The inclusion of biscuits to go with the tea and coffee supplied in the room, would have...More

Review collected in partnership with this hotel
Thank elizabethsQ5686IG
Response from Sandra P, Owner at Paradise Hotel & ResortResponded 3 weeks ago

Thank you elizabethsQ5686IG very pleased you enjoyed your stay! It never hurts to have a little constructive criticism so we can improve where need be. Appreciate the feedback!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Babysitting
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$107 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$107 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (35)
Room & Suite (12)
Pool & Beach (6)
Dining (4)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Questions & Answers
Ask a question
18 November 2017|
Answer
Response from Sandra P | Property representative |
Good morning, Thank you for your enquiry with Paradise Hotel & Resort! Visitors are most welcome at the Norfolk Island Golf Club! The best option would be to contact the golf club directly (information below) in regards... More
1
Vote
reporoa
30 May 2015|
AnswerShow all 2 answers
Response from Sandra P | Property representative |
Morning, hiring a car would give you a lot more freedom to explore at your own leisure. Norfolk is small but very hilly. Hire vehicles are on a 24 hour basis and we can make arrangements on your behalf either prior to... More
0
Votes
reporoa
28 May 2015|
AnswerShow all 2 answers
Response from Sandra P | Property representative |
Hi Janet, Holding your reservation I have your flight details and will organise return airport transfers from this end. No further information required but if you have any queries please do not hesitate to contact me... More
0
Votes
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12
Room Tips
"Upstairs Executive Suit wonderful; Garden rooms wonderful, Single rooms a tad small - but adequate."
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"All rooms are located in ideal position - no exceptional rooms but all great"
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"'Delux' rooms are bigger & have 2 recliner chairs."
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"The romms are very comfortable and clean with tea and coffee making facilities."
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