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SpringHill Suites Boston Andover

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SpringHill Suites Boston Andover
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202 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Boston Andover
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Showing 191: English reviews
Cary, North Carolina
Reviewed 17 August 2016 via mobile

The staff are nice and the hotel is clean enough. However, the building itself is cheaply constructed. You can tell as you can hear every step the person in the room above you takes. In the evening, in the morning, all I hear is the creaking floor and accompanying footsteps. I can also hear and smell everything (yes bathroom stuff)...

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Helpful?
Thank PIannacchione
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to review your recent experience at the SpringHill Suites Andover. I apologize that we did not meet your expectations. I appreciate you letting me know about the issues you experienced in your guest room. Thank you again for your comments and if you would like to discuss your stay in further detail please do...

Bangor, Maine
Reviewed 15 August 2016

We stayed here at a group rate when attending an event nearby. It's a good basic Marriot suites hotel. However, it's kind of out of the way (in an industrial park setting), though it's close to I-93 for travelers. Our room with king bed was nice--comfy bed, nice linens--but the design was a bit tight. The closet and foot of...

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Helpful?
Thank pemquid
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to review you recent stay. I am glad you found the staff friendly and helpful. My apologies about the issues you experienced with getting connected to the internet. I have gone ahead and escalated the issue to our service provider. Thank you again for your feedback and I hope you stay with us when...

Reviewed 12 August 2016

I was staying in SpringHilll Suites for 5 nights. It was very close to my office so for taht reason I selected this. The exterior is very beautiful and the location is great; a lot of nature, close to the river and away from the traffic, but still close enough to the highway. The room was ok, but I didnt...

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Helpful?
Thank Bob R
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you so much for taking time to share about your recent experience. We appreciate your comments about the friendly staff and cleanliness of the hotel. SpringHill Suites hotels do not have an restaurant or bar. If you are looking to relax after a day at the office, we do sell beer and wine from the front desk. The Courtyard...

Reviewed 10 August 2016 via mobile

Met friendly staff and very clean and well kept room, lobby and surrounding. Didn't try the pool but it looked in good condition. Complimentary breakfast was sufficient but not outrageous. Free wifi works good and free self parking. I will easily stay here again.

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Helpful?
Thank Ronnie I
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to review your recent stay with us. Cleanliness and service are our top priorities, and I'm happy to hear both of them exceeded your expectations. Look forward to welcoming you back to the hotel when your travels bring you back to Andover!

Auburn, New York
Reviewed 7 August 2016

This hotel isn't really near anything so you need a car if you are there. It is right off I-93 and easy to get to. It is in more of an industrial park but the nice thing is that is is far away from any major traffic. The beds are comfortable and there was a small fridge, sink and microwave....

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Helpful?
Thank Shelly C
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for staying with us at the Andover SpringHill Suites by Marriott!! I am delighted to hear you found the room comfortable and that you enjoyed the separated bathroom area- makes getting ready with multiple people that much easier! Saturday afternoon National Grid experienced an outage that impacted electric service to about 100 customers in the local area. Power...

Reviewed 26 July 2016 via mobile

It was very clean and new. The personnel is very good. It includes hot breakfast and it was great. Perfect for families with children. It has a small but nice gym that open 24 hours. Its a quite and nice area in Andover. The pool is indoor and open until late. Its a great hotel to stay

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Helpful?
Thank Acaraballo
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to share your comments about the hotel staff and breakfast. I am happy to hear you enjoyed our quiet location in Minuteman Park. We hope to see you again when your travels bring you back to Andover!

California
Reviewed 11 July 2016

We flew into Boston en route to New Hampshire, and since we had been on a red-eye from the West Coast, we decided to check into the Springhill at Andover (about a half hour from Boston). We were very pleasantly surprised and enjoyed our two night stay. The hotel was clean, the staff were friendly, we were given a very...

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1Thank yeatswan
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy to hear that the hotel met your expectations and allowed you to rest peacefully after your red-eye arrival. If you find yourself in the Andover area again, we hope to be your hotel of choice!

Boston, Massachusetts
Reviewed 11 June 2016

This is one of the better run SpringHill Suites that we have visited. We came in the night before Teen having to take the ACT college entrance exam at the Andover High test location. Since we didn't want to get up at 5AM in Boston, we decided on spending the night before near the high school. The DoubleTree and Marriott...

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Thank TravelswithmyTeen
Casey W, Manager at SpringHill Suites Boston Andover, responded to this review

Thank you very much for choosing to stay with us when bring your teenager to take the ACT in Andover. Happy to hear that the accommodations met your expectations. We look forward to hosting you again in the future and thank you for your business!

Israel
Reviewed 1 June 2016

Very nice suites with all the accessories necessary including washing machine and dryer I used and enjoyed the quick service. Only missed a magnifying mirror to which I am very used to have in hotels I visited until my US trip. Wake up US we women use them so add them to the bathrooms.

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Helpful?
Thank Kitty851
Casey W, General Manager at SpringHill Suites Boston Andover, responded to this review

Thank you so much for staying with us at the SpringHill Suites Boston Andover and taking time to review your stay. We hope to see you back again soon!

Boston, Massachusetts
Reviewed 3 May 2016

We rented two rooms for a weekend baseball tournament for two nights. We were not familiar with the area and while making the reservation over the phone Laurie, the front desk person, offered to email me the back road directions because I was traveling to ballparks during Friday rush hour. In addition, the pool was being serviced last minute and...

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Helpful?
Thank Caroline d
Casey W, Manager at SpringHill Suites Boston Andover, responded to this review

Thank you for staying with us and recognizing individual staff members who had the opportunity to take care of you during your recent stay. We have a great team and they truly love what they do. We appreciate your business and hope to see you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Boston Andover

Address: 550 Minuteman Rd, Andover, MA 01810-1044
Region: United States > Massachusetts > Andover
Price Range: €114 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Boston Andover 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Springhill Suites Boston Andover Hotel Andover
Springhill Suites Andover
Hotel Style:
#1 Romantic Hotel in Andover
#4 Business Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Boston Andover staff and other travellers.
1 question
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Philadelphia, Pennsylvania
1 month ago

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Questions? Get answers from SpringHill Suites Boston Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor to avoid the creaking ceiling problem”
 of 5 bubbles TravelswithmyTeen, 11 Jun 2016 | Read review
“Stay away from the lobby area”
 of 5 bubbles mey1448, 12 Apr 2016 | Read review
“ask if any special parties or groups have booked and then ask to be on a different floor and possible a different end of the building.”
 of 5 bubbles joanr876, 9 Apr 2016 | Read review
“Anywhere I quess.”
  • Nice clock and iPad charger.
  • Close up of sink area.
  • Fridge and microwave.
  • Desk and chair.
  • Tv a little small but was fine.
  • Sink, coffee, cabinet.
  • Nice comfy bed
  • Separate sink area
 of 5 bubbles Steamer65, 28 Mar 2016 | Read review
“Good luck. Just hope you don't stay during the many family events going on in the area.”
 of 5 bubbles cardinal, 26 Feb 2016 | Read review
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