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DoubleTree by Hilton Hotel Boston - Andover

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DoubleTree by Hilton Hotel Boston - Andover
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1,203 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Boston - Andover
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Showing 1,159: English reviews
Worcester, Massachusetts
Reviewed 21 February 2017

My friend and I stayed here for two nights for a weekend scrapbooking event. The group services, food and function room were great. The staff was very helpful and wanted to help you with your concerns. The beds are amazing too! Great nights sleep.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Theresa B
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for sharing your response with us! It is wonderful to hear that you enjoyed your weekend with friends at our hotel. Our staff takes pride in delivering incredible memorable service to each and every guest! The entire team looks forward to your next scrapbooking event with us in the future.

Ashburn, Virginia
Reviewed 16 February 2017

I stayed at Doubletree Hilton in February 2017 while I was on a business trip. Very good staff, rooms were clean and comfortable. Rooms services was on time. Breakfast buffet could have had more choices, but whatever they had was good.

Review collected in partnership with DoubleTree by Hilton
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Thank Namrata M
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your lovely review! It is always so wonderful to hear from each of our customers who are satisfied by our 5-star service. Our entire team looks forward to welcome you back during your next visit to Andover.

lynn, United States
Reviewed 15 February 2017

I will stay at this property anytime I am in the area. The staff is so helpful and friendly. The rooms are very modern and the most comfortable bed ever...The breakfast buffet was perfect will all the options. Great job to the Management !!!

Review collected in partnership with DoubleTree by Hilton
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Thank cathycC7812VA
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your review. We are glad to hear about your great experience during your stay with us at DoubleTree Andover. Our dedicated staff works hard every day to ensure every guest has an enjoyable stay. It is wonderful that you enjoyed our full hot breakfast buffet prepared with fresh ingredients. We hope you get the chance to visit...

Upton, Massachusetts
Reviewed 15 February 2017

Very disappointed with our experience. We stayed here last weekend, and were kept up all night Friday by rowdy guests across the hall. From 1 until 6 am, hotel security made multiple visits until finally the Andover Police showed up and ejected the guests from the hotel. We didn't get a wink of sleep. On top of that, the toilet...

Review collected in partnership with DoubleTree by Hilton
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Thank Diane01568
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Please accept our sincerest apologies for the challenging experience you have described. Our Security Team works tirelessly to maintain a semblance of calm throughout the hotel and we do regret that we could not more quickly intervene in the incident that occurred. We do apologize that the situation was not handled sooner and more completely. It would be our hope...

Groveland, United States
Reviewed 14 February 2017

I have been this hotel many times. It just changed to be a Doubletree. It has always been a nice clean hotel, and well suited for our functions, but the restaurant service and quality used to vary greatly. It seems like Doubletree may be fixing that. We did have a trainee for lunch, but, she was nice and trying hard.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Angela C
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your review. We are glad to hear about your great experience during your stay with us at DoubleTree Andover. I am glad you got to experience one of our outlets for lunch and thank you for your kind comments on our new employee. Our dedicated staff works hard every day to ensure every guest has an enjoyable...

Shanghai
Reviewed 9 February 2017 via mobile

I prefer smaller and modern, however whatever you need is available in this immense hotel. Quite old style structure. Comfortable beds. Basic breakfast but no espresso, it would not be that expensive to have a Nespresso or equivalent machine. People are nice and helpful. You won't be disappointed nor impressed

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Helpful?
Thank VincenzoShanghai
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Dear VincenzoShanghai, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom amenities help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time and we hope you’ll visit us again the next...

Greater London, United Kingdom
Reviewed 2 February 2017

Friendly staff and for me convieniantly located near my office. Near to highway and easy to get in and out. The use of digital door cards was fantastic as saved misplacing my room card as I normally do. Recommend this hotel to business users.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank adriansJ5583EG
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for sharing your review with us. It is wonderful to hear that you enjoyed your perfect stay with us. Our hotel is the ideal location for business guest. We are so happy to hear you enjoyed the digital key experience, we look forward to welcoming you back in the near future!

Reviewed 2 February 2017

I want to thank all of the staff at the hotel for a great stay and a fantastic meeting experience. The food was over the top and the hotel was top notch. Thanks again for a great food and beverage conference.

Review collected in partnership with DoubleTree by Hilton
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Thank InnatMiddletown
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for sharing your review with us. It is wonderful to hear that you enjoyed your stay with us. Our hotel is the ideal location for events of any kind - with spacious guest rooms, renovated public spaces, and 3 bars & restaurants to choose from - it truly is the ultimate location! We look forward to your next...

Wilmington, Delaware
Reviewed 28 January 2017

Very friendly and welcoming staff. Clean hotel. Food was top notch in the restaurants. The sleeping room was clean and large. I was in town for a conference in late January, the banquet staff did a great job. Chef was fantastic.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank William302
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for sharing your review with us. It is great to hear that you enjoyed your stay with us. It is always wonderful to hear great things about the staff and that you had an enjoyable dining experience. We look forward to your next conference with us in the near future!

E.Hampstead NH
Reviewed 28 January 2017

The hotel was clean and very accommodating. The function room setting was open and place settings were very nice. The food was delicious and room service was excellent. A little on the pricey side but not too bad.

Review collected in partnership with DoubleTree by Hilton
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Thank K2763XXwilliaml
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thanks for your gracious comments about your recent stay at the DoubleTree Boston-Andover. We are so glad you enjoyed the food and room service option. Hope to see you return again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Boston - Andover

Address: 123 River Rd, Andover, MA 01810-1029 (Formerly Wyndham Boston Andover)
Region: United States > Massachusetts > Andover
Price Range: €141 - €250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Andover 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Wyndham Andover Hotel Andover
Andover Wyndham
Hotel Style:
#3 Family Hotel in Andover
#3 Business Hotel in Andover
#4 Romantic Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston - Andover staff and other travellers.
4 questions
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5 months ago
9 months ago
Pittsburgh, Pennsylvania

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Questions? Get answers from DoubleTree by Hilton Hotel Boston - Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel offers a pre-check in room choice. It was nice to be able to pick my room before I arrived.”
CMKNY, 26 Nov 2016 | Read review
“top floor is best to ensure that it will be quiet”
TripEnthusiast2, 18 Oct 2016 | Read review
“They have some balcony rooms which are a nice bonus in good weather.”
Davewbrown007, 16 Oct 2016 | Read review
“pick a room with a balcony”
Miked7575, 6 Sep 2016 | Read review
“Some rooms have a balcony if you like to sit outside (although you'll need to drag out the desk chair).”
cdpcdp, 8 Aug 2016 | Read review
5 of 5