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DoubleTree by Hilton Hotel Boston - Andover

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DoubleTree by Hilton Hotel Boston - Andover
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1,196 Reviews from our TripAdvisor Community

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Showing 1,153: English reviews
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Scunthorpe, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for 3 nights on business. The cookie was most welcome on arrival on a Sunday evening. The room was spacious, warm and I had most things I needed. A shower cap would have been handy, however saying that the shower was nothing more than a trickle. I tried fiddling with the tap but it didn't get any better....

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Helpful?
Thank vanillaice132
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for sharing your experiences with us. It is wonderful to hear you enjoyed your stay! Our famous warm chocolate chip cookies are always a welcoming sweet treat after a long day of travelling. We apologize that you experienced an issue with the shower head in your room. Our property has a fully trained engineering team that is specially...

Abingdon, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This stay was my fourth or fifth at this property. I started staying here after swapping hotels while in Andover visiting a client. The hotel is not too bad a drive to the client site and there is a really nice restaurant on site that serves a great clam chowder. The staff is amazing and at breakfast, the young lady...

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Helpful?
Thank ladyinmaryland
About Hotel's Favourite Review
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for sharing your review with us! Our staff works hard to make sure each guest feels right at home during each visit. It is wonderful to hear our food and beverage team made a lasting impression - as they are so very famous for! I will be sure to share the comments with our entire team, who look...

Falmouth, Massachusetts
Reviewed 2 weeks ago

We had a great stay, in a great location for our needs for our road trip for some hockey games. The staff was very welcoming, and the room was bright and clean. My kids were excited when they saw the UNH men's hockey team was staying there for the Hockey East playoffs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U7554FGmichaelg
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for sharing your review with us! It is wonderful to hear that you were satisfied with your visit. Our staff works endlessly to ensure each guest feels welcome at home, and I know they will be pleased to hear your comments. We look forward to welcoming you back with us during your next hockey game.

rhode island
Reviewed 4 weeks ago

Great Hotel, Awsome Food close to Boston, Manchester and Canoby Lake Park. The hotel was very clean and modern with great amenities. The steak house was like a ftee standing restaurant in side of a hotel

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z8090JDjoet
Worcester, Massachusetts
Reviewed 4 weeks ago

My friend and I stayed here for two nights for a weekend scrapbooking event. The group services, food and function room were great. The staff was very helpful and wanted to help you with your concerns. The beds are amazing too! Great nights sleep.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Theresa B
Ashburn, Virginia
Reviewed 16 February 2017

I stayed at Doubletree Hilton in February 2017 while I was on a business trip. Very good staff, rooms were clean and comfortable. Rooms services was on time. Breakfast buffet could have had more choices, but whatever they had was good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Namrata M
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your lovely review! It is always so wonderful to hear from each of our customers who are satisfied by our 5-star service. Our entire team looks forward to welcome you back during your next visit to Andover.

lynn, United States
Reviewed 15 February 2017

I will stay at this property anytime I am in the area. The staff is so helpful and friendly. The rooms are very modern and the most comfortable bed ever...The breakfast buffet was perfect will all the options. Great job to the Management !!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cathycC7812VA
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your review. We are glad to hear about your great experience during your stay with us at DoubleTree Andover. Our dedicated staff works hard every day to ensure every guest has an enjoyable stay. It is wonderful that you enjoyed our full hot breakfast buffet prepared with fresh ingredients. We hope you get the chance to visit...

Upton, Massachusetts
Reviewed 15 February 2017

Very disappointed with our experience. We stayed here last weekend, and were kept up all night Friday by rowdy guests across the hall. From 1 until 6 am, hotel security made multiple visits until finally the Andover Police showed up and ejected the guests from the hotel. We didn't get a wink of sleep. On top of that, the toilet...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diane01568
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Please accept our sincerest apologies for the challenging experience you have described. Our Security Team works tirelessly to maintain a semblance of calm throughout the hotel and we do regret that we could not more quickly intervene in the incident that occurred. We do apologize that the situation was not handled sooner and more completely. It would be our hope...

Groveland, United States
Reviewed 14 February 2017

I have been this hotel many times. It just changed to be a Doubletree. It has always been a nice clean hotel, and well suited for our functions, but the restaurant service and quality used to vary greatly. It seems like Doubletree may be fixing that. We did have a trainee for lunch, but, she was nice and trying hard.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Angela C
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your review. We are glad to hear about your great experience during your stay with us at DoubleTree Andover. I am glad you got to experience one of our outlets for lunch and thank you for your kind comments on our new employee. Our dedicated staff works hard every day to ensure every guest has an enjoyable...

Shanghai
Reviewed 9 February 2017 via mobile

I prefer smaller and modern, however whatever you need is available in this immense hotel. Quite old style structure. Comfortable beds. Basic breakfast but no espresso, it would not be that expensive to have a Nespresso or equivalent machine. People are nice and helpful. You won't be disappointed nor impressed

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Helpful?
Thank VincenzoShanghai
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Dear VincenzoShanghai, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom amenities help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time and we hope you’ll visit us again the next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Boston - Andover

Address: 123 River Rd, Andover, MA 01810-1029 (Formerly Wyndham Boston Andover)
Region: United States > Massachusetts > Andover
Price Range: €131 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Andover 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Wyndham Andover Hotel Andover
Andover Wyndham
Hotel Style:
#3 Family Hotel in Andover
#3 Business Hotel in Andover
#4 Romantic Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston - Andover staff and other travellers.
4 questions
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4 months ago
8 months ago
Pittsburgh, Pennsylvania

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Questions? Get answers from DoubleTree by Hilton Hotel Boston - Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel offers a pre-check in room choice. It was nice to be able to pick my room before I arrived.”
 of 5 bubbles CMKNY, 26 Nov 2016 | Read review
“top floor is best to ensure that it will be quiet”
 of 5 bubbles TripEnthusiast2, 18 Oct 2016 | Read review
“They have some balcony rooms which are a nice bonus in good weather.”
 of 5 bubbles Davewbrown007, 16 Oct 2016 | Read review
“pick a room with a balcony”
 of 5 bubbles Miked7575, 6 Sep 2016 | Read review
“Some rooms have a balcony if you like to sit outside (although you'll need to drag out the desk chair).”
 of 5 bubbles cdpcdp, 8 Aug 2016 | Read review
5 of 5