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See all 3 hotels in Amherst

Hotel UMass

473 reviews
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Traveller (33)
Room & Suite (265)
Dining (3)
Overview
  • Excellent48%
  • Very good36%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (473)Write a Review
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Traveller rating
216
172
63
11
7
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LanguageEnglish
216
172
63
11
7
Show reviews that mention
All reviewscampus centerparking garagecontinental breakfaststudent unionhotel lobbybagelsfood courthard boiled eggsroom serviceuniversity clubvisiting umassfront desk staffcookiesgreat place to staywould definitely stay here againattending a conferencegraduation weekend
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1 - 5 of 469 reviews
Reviewed 2 weeks ago

I attended a family event and was surprised that a hotel was even available on campus. It was a good experience. Rooms were comfy and modern. The hotel staff was very accommodating and the continental breakfast in the lobby was of high quality...fresh muffins, bagels...More

Thank vaca2015
Response from LaMarCook, General Manager at Hotel UMassResponded 3 days ago

Hello vaca2015, Thank you for such an awesome review of our staff and our hotel. We look forward to continuing to exceed your expectations!! -LaMar

Reviewed 4 weeks ago via mobile

With a two or three star rating, I was dreading my overnight at this hotel but the location was so convenient and the price was good. I booked one night while I was visiting my son. Parking was easy and free with validation. The room...More

Thank trudyten
Response from LaMarCook, General Manager at Hotel UMassResponded 3 days ago

Hello trudyten, Thank you for your kind comments! Here at Hotel UMass we take great pride in offering a comfortable product with exceptional service. I am pleased that enjoyed your dining experience the in World Famous Blue Wall. Now you have an idea why Princeton...More

Reviewed 14 November 2017

Stayed here for a few days to visit college with my son. The hotel is in the middle of campus, so walking around was super easy. The rooms were clean and comfortable. The staff was very helpful. The Campus Center is on the first floor...More

Thank ludmirtravel
Response from LaMarCook, General Manager at Hotel UMassResponded 3 days ago

Hello ludmirtravel, Thank you for your awesome 5 Star review! I am please to hear that you enjoyed our amenities and the hotel staff took great care of you during your campus visit. We look forward to your next visit to Hotel UMass. Regards, -LaMar

Reviewed 7 November 2017

The rooms were nice and the room was clean. THe location for the university cannot be beat. I thought it was a bit pricy for what it was but I guess you are paying for the location. I think the desk staff was new since...More

Thank cirrij
Reviewed 30 October 2017

This was our first time staying in this hotel and we were quite pleasantly surprised. It appears they have made many improvements over the years after seeing some of the earlier reviews from 5 years ago. Yes, the parking situation is not ideal having to...More

Thank jl
Response from LaMarCook, General Manager at Hotel UMassResponded 1 November 2017

Hello jl, Sincere thanks for taking the time to share your valued feedback with us. I appreciate your candor and am thrilled to hear our staff and guest rooms exceeded your expectations during your most recent experience with us. We can't wait to welcome you...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$133 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$133 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (265)
Dining (3)
Hotel & Grounds (65)
Bathroom (6)
Questions & Answers
Ask a question
Soign588
19 March 2016|
AnswerShow all 6 answers
Response from janekM4849MF | Reviewed this property |
I don't know if students and their families are offered unique discounts. Pls call hotel reservations. They are quite helpful. Our room block rate was $130.
0
Votes
Aidan M
28 October 2015|
AnswerShow all 11 answers
Response from Patricia S | Reviewed this property |
Yes. Exceptional baked items and very good coffee.
0
Votes
Crumpet68
13 September 2015|
AnswerShow all 5 answers
Response from Pat H | Property representative |
Hello: We do offer discounted rates for UMass alumni based off of availability. For rates and availability, simply call 1-877-822-2110, and inform the agent of your alumni status. Thank you for asking! Pat Howley Hotel... More
0
Votes
Room Tips
"The higher the better as it offers wonderful views of the campus. Especially during the fall!"
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"If you are a couple try your best to get the King size bed."
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"entire hotel is extremely quiet."
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"Rooms near the elevators are noisy."
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