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Hotel UMass

PricelineUS$148*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$160*
US$148*
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US$160*
US$160*
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Hotel UMass
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450 Reviews from our TripAdvisor Community

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Showing 446: English reviews
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Woodbury, New York
Reviewed 1 week ago via mobile

Spent 3 nights here for UMass Amherst graduation weekend. This is the absolute most convenient place to stay for UMass, as it is located on the campus with easy access to graduation ceremonies. We had to book the hotel ten months in advance as it is the most popular option for families of graduates, and they require a 3 night...

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Helpful?
Thank jamesbro49
LaMarCook, General Manager at Hotel UMass, responded to this review

Dear Jamesbro49, Thank you for taking the time to write a review of your stay, we always appreciate feedback! I agree with our location and easy access to graduation ceremonies Hotel UMass is the place to be for graduation weekend. We also appreciate your kind words about our staff and room cleanliness. James for you information we do have safes...

New York City, New York
Reviewed 1 week ago

If the cost wasn't so unbelievably high perhaps I'd give this hotel a better rating. But for the price I paid I expected a whole lot more and too many small things added up to an overall unsatisfying stay. I'll start with the positive, and what is most important to me for any hotel: cleanliness. My room was very clean...

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Helpful?
Thank LiveWell300
LaMarCook, General Manager at Hotel UMass, responded to this review

Dear LiveWell300, Thank you for your honest review of Hotel UMass. With a lot to digest I would like to begin with the pros and as you stated what is most important to me for any hotel: cleanliness. Our dedicated team of room specialists take providing a high level of cleanliness. In regards to rates, we strive to maintain competitive...

Marshfield, Massachusetts
Reviewed 2 weeks ago

Rooms were average, but did not have microwaves or refrigerators. We had brought snacks and drinks to share with our large group on this celebratory weekend only to find no way to keep them cold. On the positive side, staff were very polite, helpful and accommodating. The location is central to the college and Amherst center is an easy 1...

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Helpful?
Thank marshfield57
LaMarCook, General Manager at Hotel UMass, responded to this review

Marshfield57, Thank you for your comments and thank you for choosing Hotel UMass as your graduation destination .For your information we do offer complimentary refrigerators for our guests and a microwave in the Bluewall. I love seeing comments about the team and level of service. Our goal is to make everyone's experience memorable. We don't always get it right but...

Waxhaw, North Carolina
Reviewed 3 weeks ago

Very nice and expansive facility with an integrated parking garage. Lots of walking and questionable for handicap access. Hotel is very well done with what appears to be no cost spared in it's construction, furnishing and maintenance. Every element of the facility from construction to décor was top of the line not usually found in most hotels. I believe there...

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Helpful?
Thank Hobby38
LaMarCook, General Manager at Hotel UMass, responded to this review

Thank you Hobby38 for the 5 Star review! I am happy to hear that you enjoyed our breakfast and newly renovated lobby. Hobby, the UMass campus stretches out to about 1400 acres and there are alternative means to get around campus besides walking. Please see the front desk for more information on your next visit with us. Thank you again...

Pittsburgh, Pennsylvania
Reviewed 20 April 2017 via mobile

Stayed here for a few nights due to a conference I was attending. Could not find the reservation desk to check in because they currently have a non-functional lobby that is under renovation and buried with tools. Room is ok with big bed. Asked for a courtesy extension for checkout as checkout is 11 am and my shuttle was not...

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Helpful?
1Thank Anthony K
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Anthony, Yes, our lobby is under renovation for a few more weeks but we promise you’ll love the changes we have planned. I agree ,the Student Union can get a bit noisy at times but there are plenty of alternative locations on campus to work quietly. It was nice to hear that you enjoyed rooms and comfy king size...

Salt Lake City, Utah
Reviewed 9 April 2017

The UMass Hotel is housed in a historically significant Brutalist-style concrete building. It is disparagingly called the concrete waffle, but it fits into the landscape of University of Massachusetts. At the time of my visit, there was remodeling going on in the hotel lobby, which probably led to my feeling that the hotel was not coherent. The room was clean...

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Helpful?
Thank Queezle22
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Queezle22, Thank you for your honest review of Hotel UMass. Great to hear that you enjoyed our clean and comfortable rooms. Queezle22 we are very excited with the ongoing enhancements to our lobby including an updated breakfast menu. You will be pleased to know that oatmeal with walnuts and craisins have made the cut. Please let us know how...

New York City, New York
Reviewed 8 April 2017 via mobile

The perfect hotel on the perfect location for business purposes. Hotel UMass is in cornerstone of this wonderful educational community. Below the hotel is the campus' parade of restaurants offering a plethora of dishes-the best. Back to the hotel-the room was very comfortable and it offered great amenities. Great staff too.

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Helpful?
Thank Carmen J
LaMarCook, General Manager at Hotel UMass, responded to this review

Carmen J, Thank you for your kind comments. Here at Hotel UMass we take great pride in offering a comfortable product with exceptional service. I am pleased that you were able to dine in the Blue Wall. For your information The Princeton Review ranked the University of Massachusetts Amherst No. 1 for best campus food in the nation. Thank you...

Wells, Maine, United States
Reviewed 6 April 2017

The room was clean and fresh. We even had a nice view from the 4th floor window! The staff was friendly and courteous. The food at the food court was very good. I would definitely recomment this hotel and look forward to staying here again in the future.

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Helpful?
Thank Karen M
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello KarenM, I'm glad you enjoyed our stay. In my personal opinion you cannot beat the view from our rooms. It was also great to hear that you enjoyed our staff and food in the Blue Wall (We were recently ranked #1 by the Princeton Review for best campus food in the nation) Thank you again for the 5 Star...

Reviewed 19 March 2017 via mobile

I stayed here when I was too tired to drive home after driving up in a snowstorm to pick up my son for spring break. A payed for it on Priceline and received a king size room. The lobby is under reconstruction but they still had a nice drink and snack out for us when we arrived. When checking saw...

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Helpful?
1Thank Skaket1
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Skaket1, Greetings from Amherst! It was our pleasure to welcome you back to campus and we thank you for taking the time to share your review of Hotel UMass. I am happy to hear that my staff was able to accommodate your bed type request. I am equally as pleased to find that you were impressed with the great...

Reviewed 9 February 2017

I was on campus for meetings with the university and the hotel was surprisingly nice to stay at. While it wasn't the cheapest, the convenience of being on the campus for meetings was well worth it. The room itself was modern and comfortable. The cookies at check in are a nice touch too.

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Helpful?
Thank Hapoel888
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Hapoel888, We love hearing great feedback such as yours from our valued guests. I'm so happy to hear you loved your accommodations. I couldn't agree more on how tempting the cookies in the lobby are. They get me every time. As far as not having the cheapest rates, we do offer various discounts please inquire with a reservations agent...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: €140 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“entire hotel is extremely quiet.”
Hobby38, 8 May 2017 | Read review
“Rooms near the elevators are noisy.”
gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
highrustler, 31 Oct 2016 | Read review
“High floors have great views of campus”
roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
SCBulldog, 18 Aug 2016 | Read review
5 of 5
Priceline
US$148* /night
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Expedia.comUS$160
TravelocityUS$160
Hotels.comUS$160
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Prices are for 1 room, 2 adults
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