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427 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 5 days ago NEWvia mobile

When we arrived, the parking lot was empty--I can understand why as our room was underwhelming to say the least. There were mystery splatters on the one of the bedskirts, the sheets were dingy and grayish, and worst of all, it reeked of cigarette smoke. There are lots of other hotels in the area; stay at one of those.

Thank Bertsy K
BW A, Guest Relations Manager at BEST WESTERN Annapolis, responded to this review

Dear . Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Randolph, New Jersey
Reviewed 1 week ago

We stayed here for a weekend for my college reunion. The hotel was conveniently located on Riva Road right off of US-50/US-302/I-595 and was close to the satellite parking for the football stadium. The hotel has 3 buildings - 2 where the rooms have outdoor access and 1 where the rooms have indoor access. We stayed in the indoor-access building...

Thank Joseph J
New York City, New York
Reviewed 2 weeks ago

The room Was too expensive and wasn't clean. For the price, the room wasn't fit at all. The bed sheets were dirty and the towels were also dirty. I expected best western to be a good hotel to stay but my experience was dissatisfying and I will not be staying at any best western again

Thank 699ranah
Cleveland, Ohio
Reviewed 3 weeks ago

Stayed there for two nights and enjoyed it. The room was clean and comfortable. Nice queen bed, a table, a chair, microwave, coffee maker. Free breakfast was not much to choose from but you can get tea or coffee, a bagel with cream cheese, cereal, yogurt and hardboiled eggs. Free! Really liked that you do not have to go through...

Thank Daniel F
Reviewed 3 weeks ago

The Annapolis BW Property has been a mainstay for my visits to Maryland. Its central proximity to Baltimore, Washington DC and Southern Maryland provides ready access via RT 50, RT 301 and I 97 to the larger urban centers, the Eastern Shore, Southern Maryland and Annapolis without all the congestion of a city. The hotel location provides a wide variety...

Thank James B
Camp Hill, United States
Reviewed 4 weeks ago

Although the location of this property is actually very good if you do not mind being outside of the downtown area, the hotel itself left much to be desired. The in-room wifi was extremely slow. The water in the shower could not be regulated. The phone in the room did not work (just went to fast busy whenever I tried...

Thank Tonya F
Winsted, Connecticut
Reviewed 30 October 2016 via mobile

The hotel was okay. Our room was very hot and the a/c would only stay on for about 2 minutes at a time. Our shower had intermittent hot water, going from freezing to warm then hot. The breakfast was good, but definitely not enough dining room space, we ended up carrying our food to our room. The condition of the...

1Thank Momof2boyz0004
Portland, Oregon
Reviewed 25 October 2016

I was very disappointed how this hotel has gone downhill since I first stayed here 3 1/2 years ago, The staff has changed, they seem to not care and the rooms need severe updating. We chose to visit the Naval Academy at the last minute and this and another motel were the only ones that had a vacancy. It is...

1Thank navymom53
Atlanta, United States
Reviewed 24 October 2016

wrong reservation, put us in smoking room, no king bed available, breakfast items missing, poor quality of room, keys did not work 2 seperate times, breakfast food was poor quality and the coffee and the pancakes were empty. Service personnel was mopping floor under our feet as we ate breakfast !

Thank David D
Reviewed 20 October 2016 via mobile

Some of the worst customer service ever! I've visited this location on several occasions for business travel and have often stayed at the BW, Annapolis. My most recent 2 visits I experienced the same, poorly trained, less than personable staff. Nothing like I used too, so I asked if there was a change in Management and the young girl replied...

Thank Metaworld

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Room/Suite (15)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Annapolis

Address: 2520 Riva Rd, Annapolis, MD 21401-7405
Region: United States > Maryland > Annapolis
Price Range: €74 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Annapolis 2.5*
Number of rooms: 151
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Also Known As:
Best Western Annapolis Hotel Annapolis
Annapolis Best Western
BEST WESTERN Annapolis Maryland
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Questions & Answers

Questions? Get answers from BEST WESTERN Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only for an overnight stay”
 of 5 bubbles marief709, 20 Oct 2016 | Read review
“when possible: ask for upgrade, at least room will be bigger”
 of 5 bubbles whirefox, 18 Oct 2016 | Read review
“The building we were in did not have an elevator. For anyone with mobility issues, be sure to ask for a ground floor room.”
 of 5 bubbles Carolrife, 2 Oct 2016 | Read review
“loud small old stink”
 of 5 bubbles 352jacquelinea, 24 Sep 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles crturboguy, 6 Sep 2016 | Read review
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