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Westin Annapolis

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Westin Annapolis
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790 Reviews from our TripAdvisor Community

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Showing 780: English reviews
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New Hampshire
Reviewed yesterday NEWvia mobile

I have stayed here many times. I am SPG Platinum for life. I never mention that when checking in, but, and know it comes up before I check in. I have been complimented on all my stays and dedication to SPG - even when checking in at the Annapolis Westin - it shows up to the front desk! Today, I...

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Helpful?
Thank Paul P
Chicago, Illinois
Reviewed 3 days ago NEWvia mobile

I just checked out as a SPG member, and I showed the front desk the picture of the raggedy chair, and nothing was done about it. Also, upon check in the agent didn't want to give me my points. She was adamant that we booked through a third party. I was unimpressed with staff and the quay of the room.

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Helpful?
Thank Kimberly M
James B, Manager at Westin Annapolis, responded to this review

Good afternoon Kimberly, Thank you for taking the time to post a review of your recent stay at the Westin Annapolis. It is always our mission to exceed our guests expectations from a service and amenity stand point. I am embarrassed to hear that we did not achieve this while you were with us. We have shared your review with...

Reviewed 1 week ago

I attended a charity event last Saturday night at the Westin. I have been to many in my day but was struck at this particular event by the exceptional staff. They were friendly, personable and really connected with guests. The food was outstanding too. Everyone I encountered was extremely professional, from front desk, to valet to servers.

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Helpful?
Thank Alice E
James B, Manager at Westin Annapolis, responded to this review

Good afternoon Alice, Thank you for taking the time to share your recent experience with us! It is always refreshing to hear that our team has delivered the level of hospitality that we feel all our guests deserve. I am excited to share your letter with the team in our daily service meeting. We look forward to seeing you and...

Washington DC, District of Columbia
Reviewed 2 weeks ago

The Westin Annapolis is a great property, located not to far from main street Annapolis. A convenient free shuttle can take you downtown o enjoy the various seafood restaurants. The room was very sunny and even though there was an event being held in the ballroom that night you could not hear the sounds.

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Helpful?
Thank vacationclub30
James P, General Manager at Westin Annapolis, responded to this review

Dear Vacationclub30: Good afternoon. Thank you for the very nice comments regarding the Westin Annapolis during your recent visit to Annapolis. On behalf of our entire team, thank you for your review as well as your hospitality lodging business. I will pass on your comments during our operational meeting today and wish you a wonderful remainder of the week. Thank...

Canada
Reviewed 2 weeks ago via mobile

I stayed at the Westin last month whilst on business in Annapolis. Spacious rooms, comfortable bedding, and helpful staff made for an excellent 3 nights. The walk to the historic downtown is up to a mile away, so situated well if you are looking for good restaurants or shopping. Highly recommended as the hotel to book if in Annapolis.

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Helpful?
Thank SMO2015
James P, General Manager at Westin Annapolis, responded to this review

Dear SMO2015: Good morning. Thank you for taking your valuable time to respond with a Trip Advisor review after your recent visit to the Westin Annapolis. On behalf of the entire team, thank you for your nice comments. In addition, very happy to see that you enjoyed the historic district and the Annapolis downtown city attractions. Have a wonderful day...

Columbia, Maryland
Reviewed 4 weeks ago via mobile

While there are a number of great boutique inns and B&Bs in Annapolis, this is the best full service hotel. The hotel is modern, bright and well laid out. The staff are very friendly and helpful. The rooms are comfortable, clean and with all the necessary business trip amenities. Maybe it was the time of year, but the price for...

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Helpful?
Thank MDFreqTvlr
James P, General Manager at Westin Annapolis, responded to this review

Dear MDFreqTvlr: Good afternoon. Thank you for taking your time to write a Trip Advisor review after your visit to Annapolis and your lodging experiences at the Westin. On behalf of the entire staff, we appreciate and value your business as well as your candid comments. I am truly happy that our team exceeded your expectations from a guest service...

Grasonville, Maryland
Reviewed 4 weeks ago

We travel world wide but we visit the Westin several times a year just to get away and have never been disappointed. The staff is remarkable--friendly, professional and knowledgeable. Jim Piccoli, the GM is frequently in the lobby greeting guests and assuring the check in process goes smoothly. The rooms and clean and comfortable and the wait staff and bar...

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Helpful?
Thank ckanderson78
James P, General Manager at Westin Annapolis, responded to this review

Dear Ckanderson78: Good afternoon. Thank you for taking your valuable time to complete a Trip Advisor review for the Westin Annapolis. On behalf of the entire team, thank you for your business as well as your nice comments. I will review them this afternoon in our daily operations meeting. We are all happy that your enjoy visiting Annapolis for the...

Trappe, Maryland
Reviewed 17 January 2017

I really like this hotel, we use it for work regularly as an off-site meeting spot. The conference rooms are perfect for our use although the catering staff is often inattentive. The valet parking strangely enough is one of my favorite aspects of the hotel - in and out is so easy, professional and friendly. My car is always parked...

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Helpful?
Thank Eglzfn
James P, General Manager at Westin Annapolis, responded to this review

Dear Eglzfn: Good afternoon. Thank you for taking your time to respond to Trip Advisor after your stay last week at the Westin Annapolis. On behalf of the entire team, thank you for your comments as well as your continued business support. I will pass on your comments to our entire team as well as the Towne Park Valet staff....

Victoria Capital Regional District, Canada
Reviewed 15 January 2017

We enjoyed our short stay. The room was very comfortable and clean. Love. love, love the king size bed! Upon arrival we received the warmest welcome from Regina; she has the best energy! We will return in the future.

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Helpful?
Thank tialooney
James P, General Manager at Westin Annapolis, responded to this review

Dear tialooney: Good afternoon. Thank you for taking your time to respond to Trip Advisor after your visit to the Westin Annapolis. While I understand it was a short trip, our staff appreciates your comments and we value your business. Have a wonderful week and thank you again for your nice comments. I will make sure Regina received praise for...

Winston Salem, North Carolina
Reviewed 7 January 2017

Our family was in Annapolis for the Military Bowl game. The location was perfect for walking to the stadium as well as walking to the historic area for restaurants and just enjoying Annapolis. The hotel was clean and modern.

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Helpful?
Thank Patti P
James P, General Manager at Westin Annapolis, responded to this review

Dear Patti B: good morning. Thank you for taking your time to respond to Trip Advisor after your stay at the Westin Annapolis. On behalf of the entire staff, thank you for your nice comments as well as your business. Have a great start to 2017 and we hope to see you again if your travel plans include Annapolis. I...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Azure
Azure
Cuisines: American, Bar, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more   less 

Additional Information about Westin Annapolis

Address: 100 Westgate Cir, Annapolis, MD 21401-3379
Region: United States > Maryland > Annapolis
Price Range: €135 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Annapolis 4*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Starwood and Jetsetter so you can book your Westin Annapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Annapolis Hotel Annapolis
Annapolis Westin
Westin Annapolis Maryland
Hotel Style:
#2 Green Hotel in Annapolis
#6 Business Hotel in Annapolis
#8 Family Hotel in Annapolis
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Questions & Answers

Here's what travellers have asked, with answers from Westin Annapolis staff and other travellers.
3 questions
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Falls Church, Virginia
over a year ago
Savannah, Georgia
2 months ago
Washington DC, District of Columbia
over a year ago

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Questions? Get answers from Westin Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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