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All reviewscivic centerattached restaurantfront deskroom was cleansmoking roomcontinental breakfasthotel is locatedshopping tripplace to stayoutdoor pooleasy accessoff the highwayshopping and restaurantswafflesthe breakfast areastaff was very friendlyfridge and microwave
I stay here frequently for business and it is a great value and location for me. Staff is always nice and helpful. But the breakfast coffee has been downgraded to a condensed, hot-water mixed machine. Why? The former coffee was good (not great), but this...More
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Excellent stay at the BW Augusta. Hotel is well maintained and in a convenient location right off the Maine Tpke. Room was comfortable and clean. Continental breakfast as expected.
Best thing was the staff. From check in, to the housekeepers, to the lady working the...More
For a one night stay on the way home from, or on the way too, something this BW was perfect. It's right off I-95 so it's easy off & on. The room, though small, was clean & pretty fresh. There's a number of chain eateries...More
The staff is great and very friendly, Like to give a special acknowledgement to Kathy that made us feel like we were visiting her home. The room was clean, comfortable. The breakfast had a good selection and once again the staff was over the top...More
We heard the back door is left unlocked 24/7 with no visible camera or key card access panel. We came and went as we pleased all evening with the door open and no one questioning us. With safety being such a hot topic nowadays, definitely...More
Thank Skip H
Response from Sondra D, Manager at Best Western Plus Augusta Civic Center InnResponded 4 weeks ago
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More
Conveniently located adjacent to the Augusta Civic Center, 1/2 mile from I-95 and within three miles of the Augusta State Airport and the State of Maine Capital. If you're looking to get away from it all, ...Morethis pet friendly hotel's location in the heart of Central Maine makes us an affordable and convenient starting point for hiking, biking, or ATVing adventures. In addition, our location offers ample camping or fishing outings and a myriad of other spring and summertime activities! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby ripe with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the spring and summer months. For a top of the line golfing experience check out the Belgrade Lakes Country Club or the Augusta Country Club! Maine's largest open-air shopping center, The Marketplace at Augusta, is located just across the street! There are antiquing opportunities in nearby Hallowell, and the Freeport outlets are just 40 minutes away. Old Fort Western and the Maine State Museum are sure to provide hours of enjoyment. Leading health care providers such as the new Maine General Alfond Center for Health, the Togus VA, and the Harold Alfond Center for Cancer Care are just a short drive from the hotel. Enjoy our free hot continental breakfast as well as in room refrigerators and microwaves! Need to distress after a long day? Burn up some calories in our onsite fitness center or take a swim in our outdoor pool! We are located in close proximity with many major summer camps including Camp Laurel, Camp Androscoggin, Camp Cobbossee and many more! Less
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Response from Katherine L | Reviewed this property |
I wanted to know the same thing. We stayed there because it had smoking rooms. My husband is 66 and has tried unsuccessfully to quit many times over the years. When we pay for a room, we want to be comfortable. We don't want... More
I wanted to know the same thing. We stayed there because it had smoking rooms. My husband is 66 and has tried unsuccessfully to quit many times over the years. When we pay for a room, we want to be comfortable. We don't want to pay fora room only to have to spend half the time either outside in the cold, or sitting in the truck when we could be in our room, comfortable and happy. Most hotels don't allow smoking, so it's refreshing to find one that does.