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Senator Inn & Spa

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Senator Inn & Spa
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773 Reviews from our TripAdvisor Community

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Showing 760: English reviews
Augusta, Maine
Reviewed 15 August 2015

Going to the Spa at the Senator Inn is always a special event for me. Today I stopped to pick up some skin product and thought I'd do this review in order to inform people that the Cloud Nine Spa now carries Eminence Organic Skin Care, which is absolutely wonderful. An organic line of skin care products from Hungary, Eminence...

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Helpful?
Thank Marcella B
Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your review of the Senator Inn & Spa. We are pleased you had a wonderful experience in our lovely Spa. We hope to see you again soon.

South Portland, Maine
Reviewed 11 August 2015 via mobile

It looked like a beautiful inn ,smelt really clean walking to our room. for the price we paid , thought the room would have been a little more bigger,cleaner , stains on rug ,floors dirty ,had issues with bathroom, the desk attendent was rude. Not what we expected :(

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1Thank R D
Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review the Senator Inn and Spa. On behalf of the Senator Team, I would like to apologize for the inconvenience you experienced during your stay. As the Front Office Manager, I would be happy to have the opportunity to speak with you about your stay and to provide you with a satisfying resolution....

CT, USA
Reviewed 10 August 2015

We stayed here twice..first to drop our daughter at a nearby camp and then to pick her up. We made the reservations at the same time. Our 1st room was lovely and roomy. We had two beds and an separate sitting area. This was perfect so when our daughter went to sleep, we could stay up without waking her. Our...

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Helpful?
Thank Kallins
Jonathan R, Manager at Senator Inn & Spa, responded to this review

Firstly, thank you for taking the time to review the Senator Inn & Spa. We are pleased you enjoyed your luxurious spa suite during your first visit with us. On behalf of the Senator Team, I would like to extend my apology for the disappointment that you’ve encountered with your stay. Unfortunately, the second rooms you reserved were basic economy...

Vernon, New Jersey
Reviewed 10 August 2015

Stayed 8/10/2015 and paid a little extra for a larger room this time but we always stay in the smaller economy room. Never had an issue with the economy rooms. Our Presidential wing room was nasty, run down and old. We asked the front desk (Justin, I think) to move us to a non broken down room and we had...

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2Thank 73cscott
Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time out of your day to review our hotel. We are constantly improving our rooms and the level of standards for the rooms and our staff. On behalf of the Senator Team, I would like to extend my apology for the disappointment that you’ve encountered with your stay. As the Front Office Manager, I would...

Astor, FL
Reviewed 9 August 2015

My wife and I stayed at the Senator Inn for a get away overnight. The property is in a very convenient location right off I-95. The check in staff were very friendly and helpful, the price was reasonable and the breakfast and breakfast staff were outstanding. They offer 2 different newspapers for free. The bathroom was clean with nice towels...

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Helpful?
Thank Thomas C
Jonathan R, Manager at Senator Inn & Spa, responded to this review

We greatly appreciate your wonderful review of the Senator Inn & Spa. We are thrilled to hear that our staff was very friendly and helpful during your stay. We have notified our housekeeping department regarding the smell and the sheets in your room. We are pleased to hear that will be visiting us again when you are in the Augusta...

Reviewed 7 August 2015 via mobile

The hotel was clean and the bathroom seemed to be newly renovated. The rest of the hotel was in desperate need of some tlc. The roof was crumbling and the carpets were stained and musty. The heated outdoor pool was refreshing on a cool Maine summer night. The bar had a good choice of some local beers but at 10pm...

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Helpful?
Thank Summer K
Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review the Senator Inn & Spa. We are pleased to hear that you enjoyed our clean and newly renovated rooms. We have been updating many hallways and rooms to keep everything modern and up-to-date. We hope to see you again soon the next time you are in the Augusta area.

Oak Park, Illinois
Reviewed 6 August 2015

When visiting Augusta, we stay at the Senator to be near family. Close to I-95 and busy Western Avenue, but quiet. We like the pool and exercise classes available to hotel guests and the excellent breakfast and pizza. Staff are uniformly pleasant and accommodating, especially Betty from Housekeeping. Yes, it's getting a little long in the tooth, but it's an...

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Thank Nell I
Jonathan R, Manager at Senator Inn & Spa, responded to this review

We appreciate your wonderful review of the Senator Inn. We are proud to your place to stay when visiting family in the area. It’s always great to hear that our staff is very pleasant and accommodating during your stay. We look forward to seeing you again on your next trip to Augusta.

Davenport, Iowa
Reviewed 6 August 2015

We rented an economy queen room for one night. Our room was small and needed updating. (Old carpet, hall carpets bunch up under your feet). If we had based our review on the room alone, it would be much worse. The overall property, however, more than makes up for the room. The outdoor pool was clean and inviting. The spa...

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Thank LG1837
Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience of the Senator Inn & Spa. We are currently updating many of the bathrooms in the single queen rooms, so they should be completed soon. We are thrilled to hear that you loved our spa area and our Cloud 9 restaurant. We look forward to seeing you again soon.

West Hartford, Connecticut
Reviewed 5 August 2015

Enjoyed our stay, especially the fitness center, pools, & great breakfast selection. Hotel is convenient to the interstate and local businesses, restaurants, and other attractions. The staff was very helpful and courteous.

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Helpful?
Thank Susan I
Jonathan R, Manager at Senator Inn & Spa, responded to this review

We greatly appreciate your review of the Senator Inn & Spa. We are pleased to hear you enjoyed your stay. It’s always great to hear that our staff was very helpful and courteous.

Riverview, Canada
Reviewed 4 August 2015

Good location just off I 95 in Augusta Maine. Reasonable rate. ( not in Canadain due to our exchange rate). Great staff, friendly nice. Great spa with great indoor pool, work out area, spa facilities. Nice outside pool / Hot Tub. Clean but getting old in all areas, will eventually need a redo. Half sized bathtub / shower in a...

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Helpful?
Thank Robert B
Jonathan R, Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review the Senator Inn & Spa. We are pleased to hear that you enjoyed our wonderful amenities during your stay. We are considered a classic style hotel, but have also been remodeling many of our rooms to keep them more modern. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Senator Inn & Spa

Address: 284 Western Avenue, Route 202, Augusta, ME 04330
Region: United States > Maine > Augusta
Price Range: €92 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Senator Inn & Spa 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Senator Hotel Augusta
Senator Inn And Spa
Best Western Senator Hotel
Best Western Augusta
Augusta Best Western
Hotel Style:
#1 Green Hotel in Augusta
#3 Business Hotel in Augusta
#4 Family Hotel in Augusta
#5 Romantic Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Senator Inn & Spa staff and other travellers.
9 questions
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Questions? Get answers from Senator Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We very much enjoyed the close proximity to the spa in room 147.”
 of 5 bubbles V3941PYkimd, 18 Dec 2016 | Read review
“The hotel is U-shaped, and 116 is furthest from the pool at the opposite end of the U (though if it is warm enough you can walk outside).”
 of 5 bubbles memcc, 26 Nov 2016 | Read review
“Suites are great”
 of 5 bubbles Oakley21, 20 Nov 2016 | Read review
“Ask for a newly renovated room”
 of 5 bubbles medley080, 3 Nov 2016 | Read review
“There are rooms between the pool/ spa area and the restaurant that are really convenient.”
 of 5 bubbles cham0jet, 1 Nov 2016 | Read review
5 of 5