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Hilton Garden Inn Auburn Riverwatch

721 reviews
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Traveller (65)
Room & Suite (40)
Dining (4)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(69 reviews)
“bates college”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Auburn Riverwatch
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (721)Write a Review
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All reviewsfront deskbates collegeandroscoggin riverriver viewnice hotelbusiness tripcentral locationthe hotel staffhotel restaurantclean roomsgreat stayfitness centerpool and hot tubwould stay againcookiesmainelobby
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81 - 85 of 708 reviews
Reviewed 21 June 2017

This hotel will make you feel welcome and comfortable. The staff is accommodating and friendly. The restaurant is better that it would seem for the size and the bar and bartenders are friendly. You can see people enjoying the outside patio area by the river....More

Review collected in partnership with Hilton Garden Inn
Thank janicehM3607DJ
Response from HGIAuburn, Front Office Manager at Hilton Garden Inn Auburn RiverwatchResponded 25 June 2017

Dear Janice, Thank you for writing us a review on our TripAdvisor page! I am thrilled to hear that our staff, were warm and welcoming and saw to it that you had a most enjoyable stay with us! We, look forward to welcoming you back...More

Reviewed 20 June 2017

Hotel was very nice and clean. Front desk reception was very welcoming. One of us had a problem with an overflowing toilet, which maintenance responded to immediately, and took care of problem. A nice place to stay, but a bit overpriced.More

Review collected in partnership with Hilton Garden Inn
Thank judithf435
Response from HGIAuburn, Front Office Manager at Hilton Garden Inn Auburn RiverwatchResponded 21 June 2017

Dear Judith, Thank you for taking the time to write a review on our TripAdvisor page! I am thrilled that our front desk staff were so warm and welcoming to you throughout your time in-house with us. Additionally, I would like to thank you for...More

Reviewed 19 June 2017

Overall a good value; clean, up to date, comfy pillows, nice towels, friendly staff. The temp control unit was in the wall- noisy but not noisier than expected. Specific temp can be programmed which is nice.More

Review collected in partnership with Hilton Garden Inn
Thank 770shannam
Response from HGIAuburn, Front Office Manager at Hilton Garden Inn Auburn RiverwatchResponded 21 June 2017

Dear Shannam, Thank you for providing us with this feedback in regards to your recent stay. It's great to hear your overall stay was enjoyable, however we are sorry to hear about the noise from the temperature control unit in your guest room. Our Guest...More

Reviewed 14 June 2017

I always enjoy staying at the Auburn Hilton Garden Inn. This was one of the few times that we were not welcomed when we arrived. The younger lady at the front desk didn't seem like she was in the right role. She should not be...More

Review collected in partnership with Hilton Garden Inn
Thank rolandhn
Response from HGIAuburn, Front Office Manager at Hilton Garden Inn Auburn RiverwatchResponded 18 June 2017

Dear Roland, Thank you for taking the time to share your experience on your recent stay at our hotel. Please accept our sincere apologizes for the challenges you experienced at our Front Desk. Rest assured your comments have been shared with the team and note...More

Reviewed 12 June 2017

I have stayed at this hotel each time I come to Maine. The employees are extremely nice and helpful. The rooms are comfortable. Easy access to restaurants and town. The only improvement would be those individuals that clean your room. Since garbage was not taken...More

Review collected in partnership with Hilton Garden Inn
Thank Q1051XBscotts
Response from HGIAuburn, Front Office Manager at Hilton Garden Inn Auburn RiverwatchResponded 13 June 2017

Thank you for staying with us while in the Auburn area and thank you for sharing experience and thoughts via TripAdvisor. We appreciate your honest comments and rest assured they will be shared with our team. Please accept my sincere apologies for the challenges with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$105 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (65)
Room & Suite (40)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Questions & Answers
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megthesats
30 September 2017|
AnswerShow all 2 answers
Response from Lorraine B | Reviewed this property |
I had my cousin deliver photos and ask the desk to send them to my room. They had no problem with this. I was out during the time this happened, no charge. I would imagine that a package could be held for you or have it sent... More
0
Votes
Sabrina X
28 August 2016|
AnswerShow all 4 answers
Response from HGIAuburn | Property representative |
Sorry we do not allow dogs
0
Votes
Bodinizedan
16 July 2016|
AnswerShow all 6 answers
Response from 58313Bob | Reviewed this property |
We ate in the hotel restaurant and enjoyed it very much. Check the daily specials.
0
Votes
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12
Room Tips
"Higher floors if you want a river view"
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"River view rooms are quite scenic"
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"High floor is very quiet"
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"Ask for a room with a view of the river."
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