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Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
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618 Reviews from our TripAdvisor Community

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Yarmouth Port, Massachusetts
Reviewed 17 September 2016

While there was a misunderstanding upon check in, our stay was nice. We did find it odd that lunch is not served on weekends. Our room was spacious and very comfortable. Apparently the main entrance was being worked on and entry was through an emergency exit, not a problem; just awkward.

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Helpful?
Thank donaldbR5372OU
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Donald, Thank you for taking the time to share your feedback with us, and thank you for choosing the Hilton Garden Inn Auburn Riverwatch for your stay in the Lewiston/Auburn area. We appreciate your comments, as we are always striving to improve our guest experience. Sincerely, Amanda Newton 207-784-4433

Reviewed 15 September 2016

Booked a King room, was placed in a room with a queen sized murphy bed in what appears to be a conference room--it was odd, dusty, and hadn't been freshly cleaned. Breakfast was burnt and inedible but I was still charged for it (reduced rate--but still!)

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Thank G4873GVdaves
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Dave, Thank you for taking the time to share your feedback regarding your recent stay at our property. I greatly apologize that your accommodations were not to your liking. We sincerely welcome any feedback, as we are always striving to improve our guest experience. Your comments have been shared with out management team, and will be addressed immediately. At...

Omaha
Reviewed 14 September 2016 via mobile

Very nice HGI, the restaurant was good and the cooked to order breakfast was remarkably fast in the morning. There is an amazing antique store about a block away ("Annie's") that is worth a look if you have the time. About a 45 minute drive from Portland, ME. Will stay again if here for business.

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Helpful?
Thank Jenni B
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Jenni, Thank you for choosing the Hilton Garden Inn Auburn Riverwatch for your stay in the Lewiston / Auburn area. We can not begin to thank you for your positive review of our property. We look forward to welcoming you back to see us very soon. Sincerely, Amanda Newton 207-784-4433

Sarasota, United States
Reviewed 13 September 2016

Stayed here for a weekend wedding function. The restaurant staff were especially great and one of the best made to order breakfast experiences I've seen in this class of a hotel. The location is also great with adjacent bike, jogging and walking trails along the river and nearby sonic areas.

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Thank Richard B
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Richard, Thank you for taking the time to share your review of our property with us and your fellow travelers. It is wonderful to hear that we could provide a great breakfast for you, along with close proximity to our riverwalk and scenic areas. We hope to welcome you back to visit us very soon. Sincerely, Amanda Newton 207-784-4433

Reviewed 12 September 2016 via mobile

We stayed one night (Saturday) because our nephew was competing in an MMA event nearby. The price was reasonable, the areas we used were clean, modern, and quiet; and staff was friendly. The location is central to everything the area has to offer.

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Helpful?
Thank rembrantley
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Rembrantley, Thank you for choosing the Hilton Garden Inn Auburn Riverwatch for your stay in the Lewiston / Auburn area. It's great to hear you enjoyed your stay with us. We hope to welcome you back to our property very soon! Sincerely, Amanda Newton 207-784-4433

Hartford, Connecticut
Reviewed 11 September 2016

The hotel was in a great location for my business travel. The staff were helpful and made great suggestions on where to try breakfast and dinner locally. The floor was quiet and I had no interruptions during my stay. I enjoyed it.

Review collected in partnership with Hilton Garden Inn
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Thank kendlet2016
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Kendel, Thank you for taking the time to share your experience with us and your fellow travelers. I am glad we were able to provide you a quiet and comfortable place to stay while you were away from home on business. We hope to welcome you back to see us soon! Sincerely, Amanda Newton 207-784-4433

Auburn, Maine
Reviewed 11 September 2016

We had a beautiful room overlooking the Great Falls. The room was clean and welcoming. We were there for my 50th Class Reunion and used many of the amenities the hotel offers. The ballroom was great and we had a wonderful time from beginning to end This hotel will live up to your expectation of excellence.

Review collected in partnership with Hilton Garden Inn
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Thank SusanPatneaude
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Susan, It is wonderful to hear form you! We all had the best time hosting your 50th class reunion, it's great to see such long time friends reunite. It's great to hear you had as good of a time as we did! Thank you for sharing your experience with us, we hope to see you again very soon. Sincerely,...

Anchorage, Alaska
Reviewed 8 September 2016

The hotel was great. When I left, however, I was very busy, and e-mails demanding a survey showed up in my inbox. I deleted them but they continued showing up until I finally was harassed into filling out their overly long, survey. I did it just to stop being harassed forever by their automated e-mails. If I can expect this...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bob L
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Bob, I am happy to hear your stay with us was enjoyable. I do greatly apologize for the amount of Hilton emails received after your departure. We of course love to hear from our guests through the surveys sent after your stay with us, however we by no means want you to feel overwhelmed by emails. I have contacted...

Moncton, Canada
Reviewed 5 September 2016

This hotel is an awesome place to stay, friendly staff and awesome food! Hats off to the staff! Love the digital check in, in advance making our stay easy and comfortable! Wish all hotels used this digital advance check in.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tanya S
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Tanya, It is wonderful to hear from you! Thank you for sharing your feedback with us and your fellow travelers. It is great to hear that your time spent with us was enjoyable, and that you were able to use our digital check in, to both choose your room, and to get a quick and effortless check in process....

Newburgh, New York
Reviewed 30 August 2016

Joe the waiter was awesome, the food was great. They even took our special request for chocolate chip banana pancakes!! For only $10/adult and $5/child breakfast was more than worth the price we paid.

Review collected in partnership with Hilton Garden Inn
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Thank alyssal982
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Alyssa, I'm so happy to hear about your enjoyable breakfast experience with us. We love to offer a delicious and affordable restaurant breakfast to both our guests and locals. I look forward to passing along your comments to our staff in the Great American Grille, as I know they will be so happy to hear from you. We hope...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plz, Auburn, ME 04210-5915
Region: United States > Maine > Auburn
Price Range: €101 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Auburn Riverwatch staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Auburn Riverwatch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always try to get top floor so there's no one stomping around above me.”
294MichaelW294, 4 Apr 2017 | Read review
“Room 606 is away from the elevator and has a great view of the river”
bernadetted454, 28 Nov 2016 | Read review
“River views if available. We were on the 6th floor which was nice.”
82marcd, 26 Nov 2016 | Read review
“River view rooms nice during longer days season.”
keeperof4, 10 Nov 2016 | Read review
“Hotel is non-smoking but check your rom to make sure someone hasnb't violated this”
pemquid, 2 Nov 2016 | Read review
5 of 5