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Residence Inn Auburn

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Residence Inn Auburn
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227 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Level Contributor
3 reviews
Reviewed 6 days ago NEW via mobile

The staff was very accommodating. The room we stayed in was newly renovated. Great location to Bates College and the shops. We enjoyed having a separate sitting area to watch tv in the evening. The kitchen and walk in showers were great too. They are in the middle of renovations so we were lucky to get a new room.

Helpful?
Thank Judy C
Mentor
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

On the plus side, the breakfast was really good, with lots of choices. On the negative side, our suite appeared to need a "spring cleaning". The floor of the shower was dingy, the hook on the back of the bathroom door was loose so nothing would hang on it, doors were scuffed and dirty, a wall and the ceiling had... More 

Helpful?
Thank peela
New Haven, Connecticut
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 September 2016

This was our first time staying at this hotel and in this area. Hotel was clean, staff was great and rooms were comfortable. Location was great. Lots of stores & restaurants nearby. If I'm ever back in the area I would definitely stay here again.

Helpful?
1 Thank Brk07Dwn
Chris B, General Manager at Residence Inn Auburn, responded to this review

Dear Brk07Dwn, Thanks for staying with us, we're happy to hear you enjoyed your stay. We hope we get the opprotunity to accomadate you in the future if you return to the area. Best regards More 

Tampa, Florida
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 18 September 2016

Welcome desk staff was very friendly, and promptly explained that I had been upgraded to a two room suite. The room was very large and spacious, but I was staying alone, so the second room was rather unnecessary. Overall the stay was good - the bed was more firm than my liking, but not bad for a one night stay.... More 

Helpful?
Thank JamGolf3
Chris B, General Manager at Residence Inn Auburn, responded to this review

Dear JamGolf3, I'm glad we were able to upgrade you to one of our two bedroom suites. I agree that Portland has more options for dining and things to do, they are a much larger city than us. We are however centrally located to both Portland and Augusta and not to far from Sunday River ski resort. Best regards More 

Salt Lake City, Utah
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 September 2016

I've stayed at a lot of Marriott properties (platinum member). This was easily my favorite stay. Got upgraded to the 2 room suite, which was super nice, 2 full bedrooms and a pullout couch (travelling with family). Pool area was big, water was perfect, hot tub was big and HOT. Breakfast was best breakfast I've ever had at a Marriott.... More 

Helpful?
Thank rebrophy
Chris B, General Manager at Residence Inn Auburn, responded to this review

Dear rebrophy, Thank you for the great review and for staying with us. As a Platinum member I'm aware that you spend a lot of your time in Marriott hotels, and are well aware of the brand and the standards. Therefore, it means a lot that your experience with us was a positive one. We hope we have an opportunity... More 

Weston, Florida
Level Contributor
110 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 12 September 2016

My hotel of choice when I find myself in Auburn each summer visiting my kids at sleep-away camp. The hotel is conveniently located to restaurants and stores like Wal-Mart, Best Buy and others. Great places to eat all within a short drive. I have stayed here for the last 4 years and they have always provided great service with a... More 

Helpful?
Thank Joe S
Chris B, General Manager at Residence Inn Auburn, responded to this review

Dear Joe S, Thank you for being a loyal guest and returning to us year after year. It's nice to know that we are your favorite, and that the property is being well maintained. We are about to undergo a refresh/remodel and we hope you come back to see the improvements. Best Regards More 

Halifax, Canada
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 September 2016

We enjoyed a weekend in Auburn shopping in the area. Great hotel, very clean & in great shape considering its age. Unfortunately our room overlooked the ventilation system so I heard a constant humming which I found annoying. The breakfast was well appointed & seemed to be constantly stocked. I had hoped to enjoy the fire pit, however there were... More 

Helpful?
Thank BensMommy2010
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 September 2016 via mobile

Stayed here for 3 nights with my wife and our 3.5 year old son. * The property is located in a good neighbourhood with multiple options for dining and shopping. * Accessible to local attractions. * Ample parking spaces. * Friendly and helpful front office staffs. We mainly interacted with Michael and another lady in the front office during our... More 

Helpful?
Thank Vipin P
Austin, Texas
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 August 2016

The carpet in the room was filthy, we have stayed at many Residences Inn all over the country, and this one was huge disappointment. Would not go back even though the area is very nice. They offer standard breakfast, wifi and friendly service, but the dirt is inexcusable.

Helpful?
Thank lini69
Chris B, General Manager at Residence Inn Auburn, responded to this review

Dear lini69, I'm sorry to hear that your stay was disappointing. Even though we have our carpets professionally deep cleaned three times a year, shampooed monthly and vacuumed daily some of our carpets have stains that can no longer be removed. Because of this, we are installing all new guest room carpets this fall along with new furniture. I hope... More 

Savannah, Georgia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2016

Stayed one night on a road trip and was disappointed with this property. We have stayed at many Residences and this one is not up to par. When traveling we stay at this brand along with Fairfield Inn and Springfield Inn. We are Platium members and were disappointed with the up keep of the place. Very worn, and not very... More 

Helpful?
Thank Karen T
Chris B, General Manager at Residence Inn Auburn, responded to this review

Dear Karen T, Thank you for staying with us, and for being a Marriott Platinum member. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. We will be updating our rooms this fall, and we hope you come back to see our hotel after the renovations. Glad... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Auburn

Address: 670 Turner Street, Auburn, ME 04210
Region: United States > Maine > Auburn
Price Range: €110 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Auburn 3*
Number of rooms: 100
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Also Known As:
Residence Inn Auburn Hotel Auburn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Auburn staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Auburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor--2 bedroom suite with a roll in shower was great.”
 of 5 bubbles Brk07Dwn, 19 Sep 2016 | Read review
“Ask for a room with a view of. The waterfalls. This is more beautiful then the street side view and likely to be more quiet.”
 of 5 bubbles slalemand, 22 May 2016 | Read review
“We chose a room close to the elevators as we both use canes; the corridors can be long.”
 of 5 bubbles Angelpam99, 16 Apr 2016 | Read review
“Use your AAA discount.”
 of 5 bubbles phredude, 17 Mar 2016 | Read review
“I would recommended a 2 bedroom suite to have an extra bed instead of relying on the 1 bedroom with pull out. Re: family of 4”
 of 5 bubbles 4amc, 1 Mar 2016 | Read review
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