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Baymont Inn & Suites Alexandria

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264 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Alexandria
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Showing 263: English reviews
Reviewed 26 November 2015 via mobile

Just checked out from the place after spending 1 night. Surely wouldn't stay there longer. Must admit that the room was pretty clean, especially sheets, but the entire building really needs reconstruction! Everything is very old and scratched. Even though housekeepers did their job to clean the bathroom, it still looked messy because of it's age. Not very pleasant feeling,...

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Helpful?
Thank Valentina K
Fort Worth, United States
Reviewed 17 November 2015

The front counter personnel on Friday night were nice, but seemed to be a little rattled. I got to my room without incident. At 11:30 pm, I am at the desk working and my wife is asleep, when 2 people carrying luggage was able to unlock and open the door. They seemed surprised that the room was not vacant. They...

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1Thank Stephen M
Angelina G, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Good evening Stephen, My name is Angelina Gallicio, general manager of the Sai Hotel. I want to deeply apologize for failing to succeed in meeting your expectations during your stay with us. I also want to thank you for your feedback. I truly believe any feedback in my opinion will help myself and my staff on our journey to making...

Maple Grove, Minnesota
Reviewed 7 October 2015

We ended up canceling our reservations - -when we pulled up to the hotel it looked as though it was abandoned. We decided to go elsewhere. Not sure when they took the pictures of the rooms and the hotel to put on the internet, but the actual hotel looked nothing like those! Stay away is my only recommendation.

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Thank Paulette Z
Baton Rouge, Louisiana
Reviewed 20 September 2015

We travel to Alexandria about twice a year and were pleased with the hotel. We just returned from a trip there and the condition of the property was shocking. The room was neet, but the bed spreads look as if they hadn't been cleaned in months; the bathroom smelled of chlorine, but there was dirt spread on the floor and...

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Thank cynthia p
wisconsin dells
Reviewed 17 September 2015 via mobile

Front desk workers are nice. Free breakfast is good. Rooms need updating. The rooms have a humidity problem. Most rooms have portable humidity machines. Older hotel. Pool is good. They don't give you a lot of towels. No extra blankets. They have small refrigerators in the room. Very quiet. No don't hear any outside noise.

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Thank kemanus
Alexandria, Louisiana
Reviewed 9 August 2015

The hallways was hot and smelled like mildew. The carpet was stained and torn. I had no towels in my room, the room was dusty, the carpet was old and torn up. The bed didn't have a mattress protector on it the mattress was covered in hair. The furniture was all scratched up and the lamp was rusted and the...

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1Thank randy w
Tamara P, General Manager at Baymont Inn & Suites Alexandria, responded to this review

I am sorry to hear about the difficulties that you experienced during your stay with us. Thank you for taking the time to bring these matters to my attention. We attempt to make each of our guest stays a satisfying one. The principal goal of our hotel is to provide good service to all of our guests. Therefore, it is...

Dallas, Texas
Reviewed 3 July 2015

We were on our way from Dallas to NOLA. We decided to stop for a night in Alexandria. Did I love the town? OMG. Yes. Did I like this hotel? YES. Excellent staff and quite an acceptable breakfast spread, this hotel was sure a surprise. The town in itself is so nice and made me want to stay a little...

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Thank Hetal L
Birmingham, Alabama
Reviewed 26 June 2015

I will not stay at this hotel again! The pool was dirty and the hot tub was nasty. They did not have signs posted that the hot tub was out of order, yet the management told us they were out. They should have posted signs. Also, the hotel was stingy about the towels. There was smoking on the nonsmoking floor....

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2Thank dmsf02
cumberland, md
Reviewed 26 June 2015

Comfortable room, bed, towels. Good A/C. Room could've stood a little touch more thorough cleaning(not bad). A former Baymont Suites, the public areas are a bit worn. Probably needs to be updated pretty soon. Very good staff.

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Thank kaykyserkenny
Youngsville, Louisiana
Reviewed 26 June 2015

This is the worse hotel we ever stayed at !! Do not ! I repeat do not stay here!! First thing they gave us a room that someone was already staying in then finally get us up to the 3rd floor to another room and get in there and then no remote for the tv !! Damm back all the...

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2Thank Carrie K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Baymont Inn & Suites Alexandria

Address: 2301 N MacArthur Dr, Alexandria, LA 71303-4220 (Formerly Sai Hotel & Convention by Magnuson-Alexandria)
Region: United States > Louisiana > Alexandria
Price Range: €75 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Alexandria 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Baymont Inn And Suites Alexandria Hotel Alexandria
Baymont Inn Alexandria
Alexandria Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Alexandria staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only way to get a good room is to not stay here!”
  • desk chair
  • No fitness room
  • stains on sheets (second day)
  • mildew on shower curtain
  • mildew on shower curtain
  • rusted hinges on bathroom door
  • rust on lampshade
  • top of lampshade....ewwww!
 of 5 bubbles LALady16, 27 Apr 2016 | Read review
“Dont bother staying here!!!!”
 of 5 bubbles carriek888, 26 Jun 2015 | Read review
“The top floor is generally the quietest area. You do not have to listen to others walking around!”
 of 5 bubbles CTinAR, 23 May 2015 | Read review
“Be prepared for the 200 dollar required hold.”
 of 5 bubbles crystall321, 28 Apr 2015 | Read review
“All are good spots”
 of 5 bubbles ByronR129, 27 Jul 2014 | Read review
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