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Holiday Inn Express Hotel & Suites Alexandria

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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Orlando, Florida
Reviewed 1 week ago

Stayed here January 8, 2017 as part of a cross country road trip. I have been impressed with the upgrades Holiday Inn has made over the last few years. Clean, modern, and furnished well. Great customer service. Richard was very helpful during my stay and was very friendly during the check in process. He was able to provide me with...

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Helpful?
Thank dr_pinna
Walterene L, Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so very much for your kind words about the Holiday Inn Express Alexandria LA, we strive to make all of our guests feel comfortable and safe during their stay and we are glad that our staff was so accommodating. We look froward to seeing you next time you are in town.

Frisco, Texas
Reviewed 1 January 2017 via mobile

We stayed for one night on our way back from Pensacola Beach to Dallas. The hotel has modern look and was probably renovated recently. We could smell fresh paint in the room and was little hard to bear. I used my car air freshener to make it little bearable. The breakfast was typical holiday inn express breakfast we had before....

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Helpful?
Thank Rehan_Munawar
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for taking time out to comment on your stay. We do thank you for understanding that our renovation is still in process. We do hope you will stop and see us on your next trip thru. I'm sure you will love us on completion.

Reviewed 22 December 2016 via mobile

Beautiful, new hotel. Excellent customer service. Richard went above and beyond his job expectations to accommodate me in a comfortable room and to make me feel like a valued customer. Cheers to great customer service ! I'll be back on a future business trip and will stay with y'all again.

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Helpful?
Thank Jason M
A TripAdvisor Member
Level Contributor
9 reviews
Reviewed 6 August 2016 via mobile

Over-all the place is not terrible. The hotel is going for a resurfacing but needs a extensive face lift. The lobby has new modern furniture, but the elevators and hallways are shabby, not chic. The mattress are low end and the air conditioning was off in the room. The room smelled stale but after the filtration was turned on it...

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Helpful?
Thank A TripAdvisor Member
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking time to comment on your stay. We do apologize about our renovation going on. We do hope you will stop by and see our total renovation on your next trip to Alexandria.

Rochester, New York
Reviewed 29 June 2016 via mobile

I stayed here for ten days in early June. Yes, it was under construction, I get that. I was on one of the floors that was completed and it was disgusting. I stay in a LOT of Holiday Inns. I'm platinum and will continue to stay in Holiday Inns. This one was by far the worst. It wasn't even that...

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Helpful?
Thank willchelle
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

I do apologize for the issues mentioned in you comments. I have spoken with all employees and let them read them. We are working to make sure that these things do not occur again.

Denton, Texas
Reviewed 13 March 2016

Clean and comfortable all the way around. Excellent beds. Breakfast included turkey sausage, which was a pleasant surprise for this person who does not eat pork. Updated furniture. This hotel does not have a restaurant or bar, but both are within easy driving distance, and the staff is friendly and helpful with directions and recommendations. In fact, they seem to...

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Helpful?
Thank ArtGlassEnsembles
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for your comments on your stay. We are always so happy to hear that your stay was enjoyable. We do hope to see you on your next trip to Alexandria.

Mountain View, California
Reviewed 18 February 2016

Stayed one night on our way to New Orleans. The receptionist, Liza was very friendly. Rooms were clean and bed was comfortable. Breakfast was good. Hotel was conveniently located near restaurants. Only concern was the bathroom had mold or mildew in the shower area and the water drains slowly in the shower.

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Helpful?
Thank dgnr77
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for commenting on your stay with us. I do hope on your next trip to Alexandria you will give us another try.

Chester, United Kingdom
Reviewed 23 January 2016

Booked for business trip. Holiday Inn Express is usually a safe best with consistency. Got generally what I expected. Very roomy with both 40" facing bed and 32" facing settee, LCD's. Bathroom was OK - nothing special. Little food area with granite work surface microwave, fridge, coffee maker was a nice touch. Very big king size bed with lots of...

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Helpful?
Thank Cloudman2u
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for taking time out of your schedule comment on your stay. We do appreciate your input as this is how we know where we know what areas need to be addressed. I do hope you will give us another try on your next trip to area.

Dallas, Texas
Reviewed 19 January 2016

I stayed at this hotel as an overnight stay before going on to New Orleans the next morning. The bed was really firm, and I like a really soft mattress, did not get a good night's rest. It hotel appears to have had some upgrades, which were nice, but you could tell that some things had gone undone. The bathroom...

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Helpful?
Thank Cutiepie787
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for commenting on your stay with us. I do apologize for the mattress being firmer than you like. It is your comments that let us know where improvements are needed. We do hope you will give us another try on your next trip through Alexandria.

Crestwood, Kentucky
Reviewed 1 January 2016

I have stayed here before in previous trips to Alexandria and am generally pleased with this hotel. This hotel ranks in the upper half of all Holiday Inn Express Hotels in which I have stayed. The rooms are showing a bit of age but the internet works well and breakfast tasted good. The hotel staff were friendly and helpful.

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Helpful?
Thank Robert K
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for taking time to comment on your stay. It is always good to here that our guest enjoyed their stay. We do look forward to your next visit to Alexandria and look forward to seeing you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Alexandria LA Hotel Near Popular Attractions and Businesses You will enjoy a relaxing stay at the Holiday Inn Express Hotel and Suites of Alexandria, Louisiana, conveniently located three miles from Alexandria International Airport (AEX). Lodging at our Alexandria Airport hotel puts you in close proximity to local Louisiana attractions and businesses. The whole family will love staying at our Alexandria Holiday Inn Express which is just three miles from the Alexandria Zoo. After visiting more than 600 animals, immerse yourself in the beautiful, local works permanently exhibited at the Alexandria Museum of Art. Those who enjoy the outdoors can spend time, three miles from this Alexandria hotel, at the Kisatchie National Forest. Are you in town on business? Don't settle for just any hotel in Alexandria when you can lodge at our hotel, conveniently located near Rapides Regional Medical Center, Union Tank, St Francis Cabrini Hospital and Proctor & Gamble. Also, our Alexandria Airport hotel offers 650 square feet of meeting space, so you can host on-site meetings. We also provide copying, faxing, and printing services. Our Alexandria Airport hotel cares for you by offering free high-speed Internet access and a complimentary hot breakfast bar. You can unwind in the Fitness Center or swim in the outdoor pool, and enjoy a good night's rest in our triple-sheeted beds. Call today for our Alexandria hotel's rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Alexandria

Address: 2340 N Macarthur Dr, Alexandria, LA 71303-4219
Region: United States > Louisiana > Alexandria
Price Range: €106 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Alexandria 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Holiday Inn Express Alexandria
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quieter. Elevator is somewhat slow.”
 of 5 bubbles ArtGlassEnsembles, 13 Mar 2016 | Read review
“Get a car!”
 of 5 bubbles Cloudman2u, 23 Jan 2016 | Read review
“Be sure to check windows on the first floor.”
 of 5 bubbles Cutiepie787, 19 Jan 2016 | Read review
“We had a room on the second floor, very quiet. We had a Suite, 5 years ago - very nice and roomy.”
 of 5 bubbles johnandmichele2015, 22 Oct 2015 | Read review
“Join the IHG rewards program if you haven't already. You'll frequently get an upgraded room.”
 of 5 bubbles RichardNeal64, 14 Aug 2015 | Read review
5 of 5