Crowne Plaza Panama Airport
848 reviews
#42 of 122 Hotels in Panama City
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Ave. Domingo Diaz, Panama City Panama
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$111
Free cancellation until 27/06/21
Reserve now, pay at stay
US$111
Free cancellation until 27/06/21
Reserve now, pay at stay
US$115
US$80
SAVE US$35
Free cancellation until 29/06/21
Hotels.comUS$111
eDreamsUS$111
HurbUS$115
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
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Room & Suite (130)
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About
#42 of 122 hotels in Panama City
Location
Cleanliness
Service
Value
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Panama Airport
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
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848Reviews34Q+A79Room tips
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This is an airport hotel for travelers with long layovers and, for that purpose, it is great. Convenient location near the airport, free airport shuttle every 30 minutes and clean rooms. That being said, I would not stay here for any other purpose. Other than the airport, there isn’t much around. No stores or restaurants within walking distance so you’ll likely end up eating at the hotel restaurant which I found to be quite average. Room service menu was small, breakfast prices were steep. I would stay here again on a long layover. I booked a room through Booking.com for a lower rate which had breakfast included, I had no issues checking in or redeeming the breakfast. Note- the rooms do NOT have mini fridges or microwaves
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Date of stay: February 2021
1 Helpful vote
Helpful
Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport
Responded 1 week ago
Estimado 5baileyp en nombre de todo el personal del hotel Crowne Plaza Aeropuerto queremos agradecerle nos haya elegido y que tome parte de su valioso tiempo para compartir su estancia con nosotros, es de gran valor para nosotros. Si bien es cierto, nuestra ubicación estratégica y cerca al aeropuerto es precisamente para aquel cliente que busca la comodidad de la cercanía del aeropuerto; sin embargo recibimos a todo tipo de clientes, quienes les agrada nuestra área verde con una excelente vista de las montañas que rodean nuestra piscina, cerca contamos con centros comerciales a unos 5 minutos en vehículo. Nos sentimos contentos que en general tuvo una estancia satisfactoria. Esperamos atenderle pronto. Cordialmente, Angie Trejos, Room Division Manager.
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Not nice especially compare to any crown plaza in the world. Staff and food not hood at the restaurant. A typical airport hotel which do not care about the client. Room are basic and air conditioning very noisy
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport
Responded 1 week ago
Dear Ttl01 thanks for select our hotel and take part of your valuable time to share the experience with us, in name of The Crowne Plaza Airport staff we want to extent you a sincere apologies. I want to express that it is not the service that characterizes us and we are taking the necessary correction. Our customer service is our greatest potential and as such we must continue. I hope you can give us a second chance to change this bad experience and personally follow up on everything related to your stay. Sincerely Yours, Angie Trejos, Room Division Manager
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This hotel is the closes one to the airport. It is a great option if one has a long connection and wishes to leave the airport. Free shuttle provided every 30 minutes. Good pool area. A bit noisy due to the proximity with the Airport. Prices are fare, rooms are clean and staff is friendly.
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Date of stay: January 2021
Value
Rooms
Service
1 Helpful vote
Helpful
Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport
Responded 22 Jan 2021
Dear Lorrane S in name of the Crowne Plaza Airport staff thanks for prefer our services and take part of your valuable time to share your experience with us, is great know that you enjoyed the stay. Give a excellent services to our guest is our proud. Hope see you soon. Sincerely Yours, Angie Trejos, Room Division Manager.
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Nunca había sido tan maltratado por un hotel en ninguna parte del mundo. Nos cobraron no show a pesar de haber enviado dos mails (no uno, sino dos!!!) y un whatsapp avisando con anticipación que no podríamos llegar debido a una situación de fuerza mayor de cancelación de vuelos. Todavía posterliormente les enviamos un tercer mail explicando muy detalladamente nuestra situación (incluso adjuntamos todo tipo de respaldos mostrando por qué no habíamos popido llegar) y solicitando que el monto prepagado se nos acreditase para otra fecha y no obtuvimos resultado alguno. No contestan ni el teléfono y cuando lo hacen, lo dejan a uno esperando hasta cansarse, les importa un cinco que usted haya especificado que la llamada es de larga distancia. De manera que si usted reserva aquí y por mala suerte se le presenta una situación insalvable, olvídese de que este hotel le muestre la menor empatía, perderá su dinero y su tiempo, así de simple. Un desastre, nada recomendable!!!.…
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport
Responded 6 Nov 2020
Estimado 772jaimep gracias por tomar parte de su valioso tiempo y expresarnos su experiencia, pues nos esta permitiendo poder corregir este detalles y brindarle una pronta solución. Comprendemos perfectamente su molestia, por lo cual le ofrezco sinceras disculpas, me pongo a sus ordenes y deseo poder contactarme con usted para ver lo sucedido y brindarle una respuesta satisfactoria. Nosotros abrimos el 16 de octubre y desde esa fecha nuestra central telefónica ha esta habilitada. Le comparto mi correo: atrejos@cppanamaairport.com en donde me puede brindar información de su reserva y así dar seguimiento a su caso. Nos mantendremos en contacto.
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Avisamos que no llegaríamos por una huelga nacional donde se cerraron todos los aeropuertos y no salió ningún vuelo, avisamos con 12 horas de antelación a nuestra reserva solicitando cambio de fecha y no solo no nos respondieron ni por teléfono ni por email sino que no nos reconocieron absolutamente nada... cobraron un no show del 100%... primera vez en todos mis viajes que veo una penalidad tan drástica... No recomendable en estas épocas tan inciertas... Perderá su dinero!!!
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Date of stay: October 2020Trip type: Travelled with family
2 Helpful votes
Helpful
Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport
Responded 5 Nov 2020
Estimada Jessirey1979 gracias por tomar parte de su valioso tiempo y expresarnos su experiencia, pues nos esta permitiendo poder corregir este detalles y brindarle una pronta solución. Comprendemos perfectamente su molestia, por lo cual le ofrezco sinceras disculpas, me pongo a sus ordenes y deseo poder contactarme con usted para ver lo sucedido y brindarle una respuesta satisfactoria. Le comparto mi correo: atrejos@cppanamaairport.com en donde me puede brindar información de su reserva y así dar seguimiento a su caso. Nos mantendremos en contacto. Atentamente, Angie Trejos, Gerente de División Cuartos.
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PRICE RANGE
US$90 - US$123 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
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Claim Your Listing Frequently Asked Questions about Crowne Plaza Panama Airport
Which popular attractions are close to Crowne Plaza Panama Airport?
Nearby attractions include Metromall Panama (6.6 km), Teatro Nacional (3.3 km), and Relic Bar (3.6 km).
What are some restaurants close to Crowne Plaza Panama Airport?
Conveniently located restaurants include Casa Blanca, Pandora Chocolateria y Pastelería, and Cedros.
Are there any historical sites close to Crowne Plaza Panama Airport?
Many travellers enjoy visiting Capilla San Jose (14.4 km), Plaza de Francia (9.6 km), and Panamá Viejo (12.2 km).