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Riande Urban Hotel

Calle Eusebio A. Morales El Cangrejo, Panama City Panama
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Traveller (417)
360
Panoramas (12)
Room & Suite (242)

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About

#42 of 126 hotels in Panama City
Location
Cleanliness
Service
Value
Welcome to Riande Urban Hotel! We are an urban hotel located in the heart of Panama's financial district and commercial area for the comfort of both business and leisure guests. Our modern boutique hotel was entirely renovated in April 2013 and offers 136 spacious rooms for a productive business trip, leisure or even a shopping expedition in Panama. We offer great service and a chic atmosphere, with amenities to satisfy all your needs: exclusive executive club, a well-equipped business center, free wifi access throughout the hotel; ample meeting rooms, relaxing swimming pool, a wonderful terrace with tanning area, and a 24/7 gym. Our signature international restaurant is open for breakfast, lunch and dinner. We are also home to two local favorite bars Bierpub and our beautiful outdoor Biergarten with a large selection of artisanal local beers and tasty menu.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
634Reviews32Q+A59Room tips

Reviews
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Yami wrote a review Dec 2023
Toronto, Canada3 contributions1 helpful vote
Went there back in October of 2019 but the date would not allow us to farther back from 2023. A few cons are listed below: The room server providing service enters the wrong tip amount (usually higher than what we said we would provide). The safe was locked, but the hotel would attempt to claim we used it and charge us for it. - Water in the bathroom would take a while to get warmer, even if the country is tropical, water from the shower still comes out extremely cold. - Reception is not the best, the staff do not smile or have a feeling that they are pleased with your presence. - Other than the above, the amenities were great.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 30 Dec 2023
Querido Huésped, Gracias por tomar un tiempo para dejarnos su comentario, nos complace saber que cubrimos sus expectativas dando una grata experiencia durante su visita, también quedamos contentos al saber que disfruto de nuestro pequeño oasis ubicado en Panamá, gracias a este comentario nos damos cuenta que el trabajo que estamos realizando da frutos. Compartiremos su comentario con nuestros colaboradores para seguir mejorando cada día, de esta manera esperamos recibirlo en una nueva visita a nuestro hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Djordje B wrote a review Sept 2023
Belgrade, Serbia18 contributions18 helpful votes
The service is excellent especially when you compare the price. They are waiting you with smile, kindly offer their help, I gave the maximal credit for them. The swimming pool is not big, it is shallow, but it is an amenity I enjoyed after visiting the city. Breakfast is not so diverse, but overall it is ok. Air-conditions are new, rooms are clean. Actually, if you are mid-budget travelling, it is a highly recommended option. Metro station is just 8 minutes from the hotel, you are 20 minutes at most from Casco Viejo. The prices in their Birgarten are little overpriced.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 29 Sept 2023
Querido Huésped, Gracias por tomar un tiempo para dejarnos su comentario, nos complace saber que cubrimos sus expectativas dando una grata experiencia durante su visita, también quedamos contentos al saber que disfruto de nuestro pequeño oasis ubicado en Panamá, gracias a este comentario nos damos cuenta que el trabajo que estamos realizando da frutos. Compartiremos su comentario con nuestros colaboradores para seguir mejorando cada día, de esta manera esperamos recibirlo en una nueva visita a nuestro hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thomas F wrote a review Sept 2023
1 contribution
The room had a nearly overwhelming stale odor. I suspect it emanated from the carpet which appeared to have not been properly cleaned since installation. The ceiling in my room was ultra low. Check-in was quick and efficient. The staff are friendly and professional. Nonetheless I cannot recommend Riande Urban Zen Hotel. There are better options.
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Parking is an open air lot next to the hotel building. Check the room before accepting it. Do not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 29 Sept 2023
Dear guest, Thank you for taking some time to leave us your comment, we are sorry that your experience was not the best for this reason, we will talk with our staff and we will send this comment to our management team, we will take actions in this regard, so that it does not happen again, of this We look forward to receiving you on a new visit to our hotel. Sincerely Jorge Silva Reservation Supervisor Riande Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danny M wrote a review Apr 2023
Nova Scotia, Canada10 contributions2 helpful votes
As two 30-year-old travelers, we recently stayed at the Riande Urban Hotel in Panama City and had a pretty positive experience overall. We had read online that it was a good idea to request a room opposite to the courtyard due to potential noise, so we did that and were glad we did. Our room was quiet and comfortable, with nice air-conditioning to keep us cool in the Panama City heat. The hotel's bar area was really cute and had a great vibe, with a pool adjacent to it that we enjoyed using. The staff was friendly and helpful throughout our stay, which was much appreciated. While the fitness room was a bit spartan for our tastes, we appreciated that it was available for guests to use. We also loved the hotel's location, which was close to public transport and within walking distance of grocery stores, shopping, and restaurants. Overall, we would recommend the Riande Urban Hotel to fellow travelers looking for a comfortable and convenient stay in Panama City.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 2 May 2023
Querido Huésped, Gracias por tomar un tiempo para dejarnos su comentario, nos complace saber que cubrimos sus expectativas dando una grata experiencia durante su visita, también quedamos contentos al saber que disfruto de nuestro pequeño oasis ubicado en Panamá, gracias a este comentario nos damos cuenta que el trabajo que estamos realizando da frutos. Compartiremos su comentario con nuestros colaboradores para seguir mejorando cada día, de esta manera esperamos recibirlo en una nueva visita a nuestro hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nirmal S wrote a review Mar 2023
5 contributions3 helpful votes
In Panama city centre. However geared more towards young. Rooms small. No fridge or tea coffee machine. Difficult to get in and out of shower cubicle. Loud music till midnight from a private function on the terrace Breakfast very poor Poor breakfast. No
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 1 Apr 2023
Dear guest, Thank you for taking the time to leave us your comment, we are sorry that your experience has not been the best for this reason, we will speak with our staff and we will forward this comment to our management team, we will have them take action. in it, so that it does not happen again, we hope to receive you on a new visit to our hotel. Sincerely Jorge Silva Reservations Supervisor Riande Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JuneNYCNY wrote a review Feb 2023
Scottsdale, Arizona86 contributions45 helpful votes
the most disgusting place i have ever been. we left an hour after checking in. room was filthy with ripped torn carpet which was stained furniture was filthy room was gross went to the pool and it smelled like a sewer front desk not super friendly lobby and entry make the place look sleek and inviting until u get to the room floors which are dark just awful
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: nasty neighborhood kids running all over the place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 2 Mar 2023
Estimado huésped, Gracias por tomarse el tiempo para dejarnos su comentario ya que no es comun leerlos de esta manera, lamentamos que su experiencia no haya sido la mejor por este motivo, hablaremos con nuestro personal y enviaremos este comentario a nuestro equipo de administración, haremos que tome medidas. en él, para que no vuelva a ocurrir, esperamos recibirle en una nueva visita a nuestro hotel. Atentamente Jorge Silva Supervisor de Reservaciones Hoteles Riande.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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talisztokbant wrote a review Dec 2022
2 contributions4 helpful votes
The hotel hall is renovated - and very tacky - and the rooms quite outdated. Bed is really comfy, tho. Some of the staff is friendly - not the long hair receptionist - and the pool is nice, but there’re only 6 chairs and you need to get there early if want to guarantee one. There’s no fresh water and no fridge in the rooms, which obligates you to buy water all the time and try to keep it cool in the small bucket of ice they provide. At least they don’t charge for ice. At least that!!! It would be a 3 stars review - and this place should be a 3 stars hotel, not 4 as they claim - if it wasn’t a major issue: the hotel thought it would be okay to rent all the outside areas to become a filming set with no heads up to the guests. When I first got to the pool this morning, there were staff and support actors all over, with no space for people who were actually paying to be there. After complaining, they freed up the space, but all the other areas were unavailable for guests. Besides that, who works in filming and advertising industry, as I do, know how a set is a huge mess with dozens of people around, cameras, lights, everything someone don’t need to have a relaxing day by the pool. During lunch time they put insanely loud music to relax the staff. Honestly, if I wanted it, would have stayed at a hostel. All of this, I’ll say again, without any notice to the guests, we just woke up and saw ourselves in the middle of a filming set - the last thing I wanted after a whole year working at those sets. It’s absolutely disrespectful with every guest and completely unacceptable that they didn’t even let us know it would happen during our stay. After breakfast next morning, what was bad became worse. My boyfriend arrived the previous night, and after serving the very small breakfast, which is enough for me, he ordered a couple of slices of bread more and they wanted to charge for it. YES, THEY WANTED TO CHARGE FOR 2 SLICES OF INDUSTRIALISED BREAD. I have never seen something like that, not even at the cheapest hostel I’ve stayed when I was backpacking. This place is absolutely outrageous and I would give zero starts if I could. There are plenty of other hotels around, so just find another one and avoid this horrible, disrespectful place. Hampton’s Hilton is right in front, has similar prices and I’m pretty sure is much, much better.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don’t stay here! Avoid at any cost. Go anywhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 24 Jan 2023
Estimado huésped, Gracias por tomarse el tiempo para dejarnos su comentario, lamentamos que su experiencia no haya sido la mejor por este motivo, hablaremos con nuestro personal y enviaremos este comentario a nuestro equipo de gerencia, haremos que tome medidas. en él, para que no vuelva a ocurrir, esperamos recibirle en una nueva visita a nuestro hotel. Atentamente Jorge Silva Supervisor de Reservaciones Hoteles Riande
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jan L wrote a review Nov 2022
1 contribution3 helpful votes
Room was ok but lacks a refrigerator. The worst part however is that as a guest of the hotel you get blocked off from the pool and the bar because they rent the area off for a private party, most of the Saturday. I guess they don’t care much for their guests.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 24 Jan 2023
Estimado huésped, Gracias por tomarse el tiempo para dejarnos su comentario, lamentamos que su experiencia no haya sido la mejor por este motivo, hablaremos con nuestro personal y enviaremos este comentario a nuestro equipo de gerencia, haremos que tome medidas. en él, para que no vuelva a ocurrir, esperamos recibirle en una nueva visita a nuestro hotel. Atentamente Jorge Silva Supervisor de Reservaciones Hoteles Riande
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Boris S wrote a review Oct 2022
Panama City, Panama29 contributions6 helpful votes
The hotel have an overbooking policy and send me a message 3 hours before my check in saying the had a pipe water issue but when I arrived they had to admit they rent my room and they lie to me, no excuse and no solution except paying more for a Suite
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: Eviter de reserver dans cet hotel, vieux est remis en état, vous risqueriez de dormir dehors,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 18 Nov 2022
Dear guest, Thank you for taking some time to leave us your comment, we are sorry that your experience was not the best for this reason, we will talk with our staff and we will send this comment to our management team, we will take actions in this regard, so that it does not happen again, of this We look forward to receiving you on a new visit to our hotel. Sincerely Jorge Silva Reservation Supervisor Riande Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike Conwell wrote a review Oct 2022
104 contributions145 helpful votes
The lobby is amazing and so is the pool. They have a gym and good staff who have been there for a while. I had an American breakfast for $9.00 which was disappointing. The Hampton Inn is across the street which I'll try next time. This used to be The Hotel Granada,
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Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Riande Hoteles, Propietario at Riande Urban Hotel
Responded 18 Nov 2022
Dear guest, Thank you for taking some time to leave us your comment, we are sorry that your experience was not the best for this reason, we will talk with our staff and we will send this comment to our management team, we will take actions in this regard, so that it does not happen again, of this We look forward to receiving you on a new visit to our hotel. Sincerely Jorge Silva Reservation Supervisor Riande Hotels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€60 - €73 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riande granada hotel panama city, hotel riande granada
FORMERLY KNOWN AS
Granada Hotel and Casino
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
136
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RIANDE URBAN HOTEL - UPDATED 2023 Reviews & Price Comparison (Panama/Panama City) - Tripadvisor

Frequently Asked Questions about Riande Urban Hotel
Which popular attractions are close to Riande Urban Hotel?
Nearby attractions include Mercado de Abastos (0.2 km), Next Travel (0.3 km), and Panamaroutes (0.4 km).
What are some of the property amenities at Riande Urban Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Riande Urban Hotel?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at Riande Urban Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Riande Urban Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Riande Urban Hotel?
Conveniently located restaurants include The Wallace, Lucca Trattoria Moderna, and Sugoi Caribbean Sushi - El Cangrejo.
Are there opportunities to exercise at Riande Urban Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Riande Urban Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Riande Urban Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riande Urban Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Riande Urban Hotel?
The staff speaks multiple languages, including English and Spanish.