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Hotel El Panama

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Hotel El Panama
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786 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Boquete, Panama
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

This place has great customer service. The sushi bar is excellent and the staff are very friendly. You get complimentary drinks and they have a nice pool area. This is my favorite place to stay in Panama City

Helpful?
Thank paulbroen1123
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear paulbroen1123 We are happy to receive such pleasant comments, but even more for letting us serve you during your stay in this city. And please remember to back, which is always home in Panama. Thank you More 

Lynbrook, New York
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2016

Had a nice, clean room with a balcony overlooking the pool. Good pillows, sheets, and mattress comfortable. Great location in the city. Wished the staff spoke better English. Big TV in lobby to watch Sports. Excellent, fresh sushi restaurant and bar in the hotel.

Helpful?
Thank Nancy B
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear Nancy, thank you for having chosen us for your stay in Panama. We are grateful for your kind words and apologize for the communication related issue. We are glad you enjoyed your room, the facilities and the Bonsai Sushi Bar, we work hard daily to provide the best experience to our customers. We are looking forward to seeing you... More 

Bogota, Colombia
Level Contributor
2 reviews
Reviewed 2 September 2016 via mobile

Tks a lot a Marlon Fergunson the front desk attended, specially for your trestment with us. The hotel is confortable but we felt a old smell into the room. If you search out a rest here, it is not possible because you can listen all conversation on the next door The paint on the door is so ugly. The restaurant... More 

Helpful?
Thank Carlos C
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear Carlos C We are grateful that you chosen us on your visit to Panama City. We have shared your congratulations with Marlon and our team of work about customer service, thanks to share these specially comments. We would like apologize for the inconvenience during your stay here. We promise you work hard to arrange everything, again thanks to give... More 

Miami, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2016 via mobile

I have been coming to this hotel many times since 1999 without issue and the location is convenient to my office. However, this time will be my last. I made reservations through our corporate travel agency. It indicated that breakfast was included. When I checked in I was told it was included. On the third day they said I had... More 

Helpful?
Thank cfgarcia
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear cfgarcia Please accept our warm greetings on behalf of the Management and staff of Hotel El Panama, Casino and Convention Center. We would like to thank you for sharing your comments and reviews and wish to apologize for any inconveniences you experienced during your stay with us. We have taken a serious view of each of the areas you... More 

Travellers are raving about these Panama City hotels

Norfolk, Virginia
Level Contributor
5 reviews
Reviewed 8 August 2016

The rooms are very large. Rooms have been remodeled. The have Airconditioned lobby or sit in outside lobby. Walk down street and shops are down the hill from hotel. The staff his very friendly. Free valet parking or can drive you anywhere in city. The chef and food are wonderful. Breakfast buffet delicious , the wait staff very friendly most... More 

Helpful?
Thank lheafner
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear lheafner: We would like to thank you, to share your experiences about our hotel, through this ways with so pleasing references. We consider your comments are very important; they elevate a better effort in our work to remain in the memory of those who decide to choose us, and make this hotel your home in Panama City. Thanks again... More 

Los Angeles
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 July 2016 via mobile

Initially checked into to hotel on 7/19/16. 1st impression (lobby and courtyard) was nice. We got to our room....not as nice as lobby but okay. Very low water pressure in shower, slow drain, old towels and although 3 people in the room but only 2 towels (old) and 1 wash cloth. Only here for 1 day though so we dealt... More 

Helpful?
Thank PassportTraveler11
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear Guest: Please receive a warm greeting and our apologies for the uncomfortable situation. We have taken your writings to research, seeking to improve the process and response handling our supervision. Please do not hesitate to contact us on your next visit, we would like a new opportunity to make amends for what happened. Regards More 

Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 June 2016

Stayed there 4 days last week. Good , Clean excellent location . clean and safe . Has been well kept .It is a property built on the 1980's. Rooms are big , bright and very comfortable. Good breakfast buffet.

Helpful?
Thank Hector M
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear Hector M We are happy to receive such pleasant comments, but even more for letting us serve you during your stay in this city. And please remember to back, which is always home in Panama. Thank you More 

Honolulu, Hawaii
Level Contributor
68 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 21 May 2016 via mobile

Did a " twofer" here with my family. Stayed two days arriving, then left the hotel to Bocas, then returned back to the El Panama Hotel for 3 days. First room we stayed at was a double standard. 2 full size beds. Room was very tiny and dark. Was actually surprised how small the room was since it was the... More 

Helpful?
Thank extravelagent
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear extravelagent Please receive our regards, from the team of the Hotel de Panama. First of all, we would like to thank for choice us, thanks for write about your satisfaction with our services and facilities. We consider it very important comments, we hope you back soon; please do not hesitate to contact us. Regards, More 

London, England
Level Contributor
132 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 18 May 2016

Stayed for 4 nights during a canal transit tour, nice hotel, friendly & helpful staff, surrounding area a little run down but off one of the main streets in Panama City. Plenty of places to eat & shop, change money & almost adjacent to a Metro station. Rooms very large, almost a suite with a separate sitting area with desk,... More 

Helpful?
Thank philter1000
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear philter1000 Please receive our regards, from the team of the Hotel de Panama. First of all, we would like to thank for choice us, visit Panama City, plus you write about your satisfaction with our services and facilities. We consider it very important comments, because elevate us to work with more effort and leave the best experiences during their... More 

Santiago de Veraguas, Panama
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 March 2016 via mobile

I am sure that this hotel was considered a fabulous resort hotel back in the 1950s before the likes of the Trump, Waldorf, Riu or Sortis, but its heyday is definitely over. I am a US (Texan) expat living in the interior of Panama. My partner and I spend at least one weekend per month in Panama City (although lately... More 

Helpful?
Thank Sean H
ElPanama, Director de Relaciones con Clientes at Hotel El Panama, responded to this review

Dear Sean H Please accept our warm greetings and sincerely apologize for every inconvenience experienced during your stay in our facilities. We appreciate your contributions, they are the way to correct our faults and give sequence to the continuous improvements. Your comments have been extremely important and you will be assured that on your next visit, the new changes will... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the El Panama, where our luxury hotel in the cosmopolitan city of Panama provides a sublime ambiance of distinction, comfort, and Latin flair. Our location in the heart of downtown puts business travelers right where they need to be, while our comprehensive facilities and high standards of service mean that leisure time is also well spent.Our variety of luxurious accommodations in Panama City provide just the right environment you seek, from spacious guest rooms to suites, Pool Cabanas, and Deluxe Floors which include a complimentary Continental breakfast served daily, high-speed wireless Internet access, and butler service to attend to your every need. ... more   less 

Additional Information about Hotel El Panama

Address: Via Espana 111, Panama City 1753, Panama
Region: Panama > Panama Province > Panama City
Price Range: €85 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel El Panama 4*
Number of rooms: 344
Reservation Options:
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Also Known As:
El Panama City Hotel
El Hotel Panama City
Hotel El Panama Panama City
Hotel Style:
#8 Casino Hotel in Panama City
#19 Spa Hotel in Panama City
#30 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Panama staff and other travellers.
5 questions
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Questions? Get answers from Hotel El Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with pool view.”
 of 5 bubbles lheafner, 8 Aug 2016 | Read review
“I had no preference.”
 of 5 bubbles 767hectorm, 27 Jun 2016 | Read review
“Room opposite to swimming pool for peace & quiet!”
 of 5 bubbles philter1000, 18 May 2016 | Read review
“Select the pool cabana rooms.”
 of 5 bubbles derylk2015, 9 Feb 2016 | Read review
“As far away from activity halls as possible!”
 of 5 bubbles Guillo1903, 14 Jan 2016 | Read review
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