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Aparthotel Torres de Alba

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Aparthotel Torres de Alba
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299 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Brisbane, Australia
Reviewed 29 April 2016

I have stayed at this aparthotel many times before and have been very happy in the past. However, my recent visit left me feeling extremely disappointed with their customer service. Many things did not work and it took a while for the problems to be resolved for example the WiFi in the room was not working for days, two of...

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Helpful?
1Thank MaddyfromOz
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear customer, Thank you for your comments and the time to let us know your Experience. For us the client’s opinion is the most important thing so I would appreciate if you can write us a mail so we can contact you and talk about the incidents. Contact me: lucia.alberte@torresdealba.com.pa Best Reagrds,

Atlanta, Georgia ... for now
Reviewed 26 April 2016

I've been visiting Panama since 1991. My wife has been coming since 2003. We've stayed at numerous hotels and a hostel or two around the city. But, there are none that we have enjoyed nearly as much as Torres de Alba. In fact, last week was our 5th and 6th stay at this apartment hotel. There are a lot of...

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Helpful?
Thank gb_williams
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear Mr. Williams, Thank you so much for your commment, we are so proud of it. We work and put all of our effort to make the customers feel at home. Our goal is to make the guest feel so confortable so every opportunity that he has to come to panama think of us. Hope to see you soon again....

Atlanta, Georgia, USA
Reviewed 20 April 2016

my mom has stayed there many times over the course ofmany years and she like it. For me it is great. it is in the middle of the greatest city. the suite was real great value. Much better than what you would get in the the US. however the reason i could not give stars, the buffet, lack variety and...

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Helpful?
Thank TRINA B
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear Customer, We are working hard to improve in our services and product, your comments are very usefull and always welcome. It would be a pleasure receiving you next time in our Hotel. Best Regads,

Vancouver, Canada
Reviewed 3 April 2016

We stayed at this hotel on three occasions while visiting Panama in Feb/March this year. This aparthotel is the perfect place t o stay while exploring or doing business in Panama city. It is well located, close to all the central business area and safe. We walked every where but there is a stop for the new and efficient metro...

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Helpful?
Thank Mia G
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear guest, Thank you so much for describing us as a good hotel with an excellent service and for recommend our hotel to other travelers.. Hope to see you soon. Best Regards,

Livermore, California
Reviewed 1 April 2016

I have stayed here in the older tower three times, and can say that this hotel is a good value for the price. The staff is friendly, front desk has some working knowledge of English, rooms are like small apartments- spacious and comfortable. We always had a lovely view of the city, free wifi, and AC cooling is controllable. There...

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Helpful?
1Thank Sandra B
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear Sandra, Thank you so much for your comment. It make us proud to know that you are a frequent guest, we are more than happy to have you here as many times as you want to come. Hope to see you soon.

Portland, Oregon
Reviewed 29 March 2016

We stayed two nights on the 16th floor in Tower 3. It was quiet, clean and very nicely appointed. Great mattresses with a down comforter and quality linens which we really appreciated. There was always someone at the front desk who spoke English and were extremely helpful. We got directions, recommendations and help multiple times. The refrigerator was really nice...

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Helpful?
Thank wegs3000
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear, Thank you so much for your comment and to cheer up. We work everyday to get better and satisfy the guests, your comments help a lot. Hope to see you soon. Best Regards,

Rhode Island
Reviewed 20 March 2016

Staff always helpful and responsive to problems (dirty when i arrived, lots of repairs needed, cleaned and fixed immediately when requested); Not very good food - tried once and ate out from then on, preferred cooking to free breakfast. With the exception of 4 staff, most people only speak Spanish even at the reception desk or restaurant and bar. NO...

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Helpful?
Thank cfishscott
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear Sir/Madame, Thank you so much for your sincere opinion. We have been training so next time you come you will be able experience the improvement of the staff. It's our duty making you feel as confortable as you are at home. once again we want to let you know that we appreciate your comments in order to be better...

Reviewed 14 March 2016 via mobile

This is a good hotel. Nothing fancy but a little worn down, sadly most of the staff just speak Spanish. Had a meal in the bar, but it wasn't that good. Sadly. Otherwise it's a okay hotel to stay at. It's nice that the breakfast was outside, easy to say, I wasn't there in the rain season.

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1Thank Lars L
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Dear, Thank you for taking your time to tell us your experience. We are working to get better in some aspects that you mention, and especially in the languages. Hope to see soon.

Austin, Texas
Reviewed 3 December 2015

My husband and I recently went to Panama for our first time, and on the recommendation of a Panamanian friend, booked Torres de Alba for our first few nights' stay in the city...what a perfect start to our trip! This hotel/apartment combo was clean, comfortable and HUGE! Kitchen, washer/dryer, large living room and bedroom and HUGE shower! Wonderful service, concierge...

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3Thank Angela H
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Being your stay as a recomended by your friend give us a great satisfation that we could have been able to achieve your expectations. Thank you so much and hope to see you soon.

Los Angeles, California
Reviewed 16 November 2015

Stayed at Torres de Alba on and on for my trip. It's in a good, safe location about two large city blocks from Panama's new metro station and three blocks away from a 24 hour supermarket. The staff was really nice and very helpful (going on google maps to help me find locations and getting a taxi to take me...

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Helpful?
2Thank Smeggygirl
Doris C, Director de Relaciones con Clientes at Aparthotel Torres de Alba, responded to this review

Thank you so much for your comment. It was a pleasure having you here and we hope you give us the opportunity to make your next stay at Torres de Alba a wonderfull experience.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Elegance, comfort and wide spaces all our suites are equipped with living room, dinning, bathroom, laundry area and kitchen; decorated with an exquisite taste high quality materials and it is designed to maximize the space to host your business meetings. ... more   less 

Additional Information about Aparthotel Torres de Alba

Address: Av Eusebio A Morales | y 55, El Cangrejo, Bella Vista, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: €88 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aparthotel Torres de Alba 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Aparthotel Torres De Alba Hotel Panama City
Aparthotel Torres De Alba Panama/Panama City
Hotel Style:
#4 Family Hotel in Panama City
#6 Romantic Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Aparthotel Torres de Alba staff and other travellers.
5 questions
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Dallas, Texas
over a year ago

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Questions? Get answers from Aparthotel Torres de Alba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less street noise”
cuquii, 9 Dec 2016 | Read review
“It is quiet, good illumination”
Tonia58M, 3 Nov 2016 | Read review
“Upper floors, better view. Tower 3 has only 4 apartments per floor, is quiet.”
rrs26231621, 30 Sep 2016 | Read review
“I would ask for an upper floor with a view as well as a room with only 1 elevator ride”
johnmG2158WJ, 26 Jul 2016 | Read review
“Upper floors have the best views of the city.”
NYDEB55, 25 Jul 2016 | Read review
5 of 5