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Sercotel Panama Princess

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355 Reviews from our TripAdvisor Community

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Showing 125: English reviews
San Diego, California
Reviewed 23 September 2015 via mobile

Slow wifi. Hard to find due to no sign. Smells moldy. Loud casino. No coffeemaker in room - $2 for coffee! No cups or glasses in rook. Go to the Tryp instead. Same price with breakfast and much nicer.

Thank luxurylvrs
Houston, Texas
Reviewed 12 September 2015

Staff is fair, Sleep was ok, Breakfast was sub par. Pictures in the ads were misleading. Hotel is older than photos make it look. Cleaning not too good. Price is reasonable. Many better choices are available. Excellent location.

Thank Mark E
Port of Spain, Trinidad
Reviewed 27 July 2015

GHL Panama hotel was good, clean rooms, nice service, my kids love the fact that everyday when we reach had cupcakes in the room, the staff was friendly and helpful, breakfast was good but need a little bit of variety, excellent location, we used to park the car and walked at nights to get dinner since have a lot dinners...

Thank Karitomcm
Tel Aviv, Israel
Reviewed 25 June 2015 via mobile

We stayed at this hotel for 6 nights. The room was big for 2 adults and 2 children. Breakfast was fine but the same every day. Hotel is a bit old but for us it was ok. On the last day we had to change a room and got a room on the second floor which was very poor and...

1Thank Daniella K
Bogota, Colombia
Reviewed 30 May 2015 via mobile

It is a standard hotel. No to much to make the difference. Service was ok but not brilliant. The breakfast is just ok. Nothing to recall. But they do not have a special atention for dinning The swiming pool and the the spa area are just a joke.

Thank Nutzen
Carlisle, United Kingdom
Reviewed 12 May 2015

At one time this was probably a stunning hotel, but it now seems rather dated and tired. The public areas and the breakfast offering are generally excellent, but as one gets towards the rooms things tend to deteriorate; carpets appear to be thinning and show signs of stain, woodwork paint is dark and somewhat overbearing and I noted some concrete...

Thank Peter D
Warsaw, Poland
Reviewed 29 April 2015 via mobile

This hotel is located downtown Panama City. Rooms are clean and big enough, but oldfashioned. You can feel like taking trip into USA i the 60. WiFi works OK. Staff is friendly, but their english is not good. Anyway it is still better than rest of Panama citizens as they don't speak English at all. Breakfast are ok and not...

Thank malan40
Reviewed 17 April 2015

I stayed 9 nights here during the Summit of the Americas. Reasonable rates and wonderful staff. My first room 807 smelled as though a fire had been extinguished in it. The odor made me feel sick. Changed to 707 and felt a lot better. Rooms are spacious and comfortable. Internet is not much good in the room. Enjoyed a copious...

Thank Caroline P
Helsinki, Finland
Reviewed 1 March 2015

This hotel is difficult to find, taxis know it by it´s old name Sheraton Four Point. Breakfast is good, bed is good and I liked the pillows but room was very humid, it was like going to an old cellar, and the smell was like in a cellar. This was room 206. I arrived from rainy Boccas and hoped to...

1Thank matkamaija50
RoCaDiLe24, Gerente at Sercotel Panama Princess, responded to this review

Dear Matkamaija50 good afternoon, Thank you for your comments, especially after travelling from Finland to Panama. Your feedback is well appreciated, we are going through a re-branding process with changes that involve improving our product and service, including upgrade in our wifi system. We are glad to hear you had a wonderful breakfast, bed and pillow experience. Panama city has...

Reviewed 13 February 2015 via mobile

A good hotel, nothing special and nothing more than a good hotel that won't pass to my memory for an excellent customer sercice. Gym was very basic and staff Never ever smile. Good location and Nice pool área though But nothing more than that. :-|

1Thank Gustavo S
RoCaDiLe24, Gerente at Sercotel Panama Princess, responded to this review

Dear Mr. Gustavo Sánchez, We are glad to hear you like our pool área and priviledge location in the heart of the banking área of Panama City. Your comments are taken in consideration to continue working on our Quality Program. I hope in your next stay you can see better changes, Feel free to contact me for your next reservation...

164 photos of this hotel

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  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
City Hotel ... more   less 

Additional Information about Sercotel Panama Princess

Address: Calle 53, Este Marbella y 5ta. B Sur | Edificio Worldtrade Center, Panama City 0833, Panama (Formerly Radisson Royal)
Region: Panama > Panama Province > Panama City
Price Range: €40 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sercotel Panama Princess 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Panama City
Four Points Panama City
Panama City Four Points
Panama City Sheraton
Sercotel Panama Princess Panama City
Hotel Style:
#9 Casino Hotel in Panama City
#21 Spa Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Panama Princess staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
 of 5 bubbles michel2arcand, 16 Nov 2016 | Read review
“ask for a room with the view of the spiral building--amazing”
 of 5 bubbles BernardB584, 26 Oct 2016 | Read review
“any room not street side...lots of horn blowing during the day”
 of 5 bubbles chicagocap, 10 Oct 2016 | Read review
“Try to get a room high up as you will have a good view.”
 of 5 bubbles LucilleCummings, 8 Mar 2016 | Read review
“I wouldn't know. I think basically all rooms are good.”
 of 5 bubbles bart1968v, 16 Jan 2016 | Read review
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