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Sheraton Grand Panama

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Sheraton Grand Panama
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518 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Raleigh, North Carolina
Reviewed 2 October 2016

This hotel is in a convenient part of Panama City. It is adjacent to major highways and easy to get to from the airport. There are shops and restaurants in the general area and the convention center is directly across from the main entrance. The hotel has conference facilities, restaurants, shops and a full fitness center and spa. It is...

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Helpful?
Thank J L
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear JL Thank you for taking the time to share your experience on Tripadvisor. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We hope to see you soon and we will waiting for you on your next visit to Panama City. Regards,

Reviewed 2 October 2016 via mobile

Overall a good hotel, it definitely needs some kind of renovation especially in the rooms. Feels like you are 15 ago when entering into your room. Food will also not earn this hotel eternal reputation. However, service is very good and if you are into your fitness, this is the hotel you need to be staying in Panama City. Best...

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Thank Stelios_777
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Mr. Stelios_77 Thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We hope to see you soon and we will waiting for you...

Reviewed 4 September 2016 via mobile

Excellent experience ! I had the club level reservation and Natalia Cortes went over and beyond the call of duty . Great food, great service . Love my room and on Saturday you have a great rumba live band !

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Helpful?
Thank Maritza707
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear Maritza, On behalf of Sheraton Grand Panama we would like to thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We pride...

The Hague, The Netherlands
Reviewed 4 September 2016

Stayed a few nights in the Sheraton Grand Panama. The hotel is ok but would have expected something better from a Sheraton. The room was small but ok, service was good indeed, staff very friendly and going the extra mile to make the stay better, breakfast was average, the pool area is nice, all more or less recently clean, reasonable...

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1Thank O D
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear OD Thank you for share your experience at Sheraton Grand Panama. We want to apologize for the inconsistences you have in your stay. We share your comments with our Quality Department. Thank you for your comment about the staff, we will lert them know it We look forward to seeing you again. Best regards,

Rotterdam, The Netherlands
Reviewed 2 September 2016

Great hotel on a nice location, all is there, nice swimming pool, tennis courts, big gym, the receptionists are really helpfull. When i got in to the hotel, i got an update to a suite. Having a suite gives you access to the 15th floor executive breakfast room. not many people are there but Luz and Claudia did their best...

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Thank M Z
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear MZ, On behalf of Sheraton Grand Panama we would like to thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We pride...

Connecticut, United States
Reviewed 30 August 2016

Our room was spotless with king size bed and ample space. The hallway was clean and quiet. Panama City is busy as most cities, The views from the hotel were of the pacific ocean busy highway and many high rise buildings. The hotel is centrally located with some restaurants and malls. It is across from the Convention Center where there...

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Thank Helen C
Sara P, Manager at Sheraton Grand Panama, responded to this review

Dear Helen C, We want to say thank you for share your experience on Tripdadvisor. We are very glad to know that you enjoyed your stay and our facilities. We will let our staff know about your comments. We pride ourselves to delivery memorable experiences to our guests. Once again from all of us, Thank you again!!! Regards,

Rocklin, California
Reviewed 23 July 2016 via mobile

We stayed at the Sheraton for five days with our two kids 12 & 15. The pool is great with and outdoor food menu so can eat poolside. The gym is the best I've ever seen in a hotel! The food is excellent. The rooms are nice and clean. This is a wonderful hotel but, it is not for kids....

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Thank evebowers
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear Evebowers We want to say thank you for share your experience on Tripdadvisor. We are very glad to know that you enjoyed your stay, and that our staff at the pool, gym and Mr. Juan have been kind and helpful. We will let our staff know about your comments and from all of us, Thank you again!!! Regards,

Montreal, Canada
Reviewed 15 July 2016

Room is great, well maintained, with wonderful and clean beds, sheets and pillows. Bathroom was updated, but shows it age in style. Shower works pretty well, but making it work demands that you get cold-wet prior to reaching desired temperature. Ammenities are so-so (could be much improved). Safe works fine and wardrobe has enough room. Air conditioning works fine, but...

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Thank DKanada
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear DKanada Thank you for share your experience at Sheraton Grand Panama. We want to apologize for the inconsistences you have in your stay. We share your comments with our Quality Department. We look forward to seeing you again. Best regards,

Reviewed 11 July 2016

I want to commend Luz González concierge and Claudia Ospina in the executive área At the 14 floor for their outstanding customer service!! Always greeting us with a smile. They were awesome!!! They went above and beyond!

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Thank Rita C
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Thank you for choosing Sheraton Grand Panama for your recent stay in Panama City. We’d be grateful if you would review us on TripAdvisor. We are very glad to know that you enjoyed your stay, and that our Club Loung staff make you feel comfortable. We will let our staff know about your comments and from all of us, Thank...

Mexico City, Mexico
Reviewed 10 July 2016 via mobile

In general an average hotel, a little bit old hotel good service in general, fast check-in and checkout processes. Important to mention that I asked for a checkout express and receive my invoice during the night under the door but I didn't receive it so I needed to come back to the lobby. Best things the restaurants, good breakfast will...

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Thank Ricardo G
Sara P, General Manager at Sheraton Grand Panama, responded to this review

On behalf of Sheraton Grand Panama we would like to thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you have enjoyed the stay. We hope to see you soon and we will waiting for you on your next visit to Panama City.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: €108 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#8 Casino Hotel in Panama City
#19 Spa Hotel in Panama City
#28 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
8 questions
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Huffman, Texas
8 months ago

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Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I can´t think of any tip”
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 of 5 bubbles theestimator, 16 Feb 2017 | Read review
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