We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Grand Panama

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Grand Panama
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

507 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 302: English reviews
Start your review of Sheraton Grand Panama
 Click to rate
edmonton alberta
Reviewed 1 week ago

We were going on a cruise and stayed two night. The room included breakfast. The room was very nice and the breakfast was all you could ask for. The hotel is in the San Francisco area on Panama and is a great hotel the lobby is elegant and there are some nice places to just sit down and relax

 Report
Helpful?
Thank theestimator
California
Reviewed 18 January 2017

The Sheraton Grand Panama was excellent in every way. it's fairly easy for a hotel to treat a guest well for a day or two but when staying for a week, one gets a better view of the service, food, and amenities. From the very beginning, when checking in, to interactions with all of the staff from start to finish,...

 Report
Helpful?
Thank Ken R
Port of Spain, Trinidad
Reviewed 13 January 2017

I had a 14th-floor room looking out over the Gulf of Panama. The view of the sun rising over the Pacific Ocean every morning was worth the cost of my stay. Being on the 14th floor, breakfast was served on the 15th (something we found out on our first morning); the catering staff were fantastic - cordial, attentive, and extremely...

 Report
Helpful?
Thank austinagho
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear austinagho, Memorable experiences, this is what we do at Sheraton Grand Panama Thank you for sharing your comments on TripAdvisor. We are delight to hear you enjoyed your stay with us. We hope you have had a memorable experience at our facilities and our service. Hope to see you again soon

Baker City, OR
Reviewed 6 January 2017 via mobile

We arrived at the Sheraton tired & frustrated after getting bumped off a Copa flight home. The Sheraton quickly got us back to feeling refreshed. Rooms clean with hot water and beds super comfy. Water even drinkable which is a first for us in Latin America. Pool great and even a playground on site. Restaurant good- I just wish the...

 Report
Helpful?
Thank domerloveswa
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear domerloveswa Thank you for sharing your comments on TripAdvisor. We are delight to hear you enjoyed your stay with us. Our desserts are the best in Panama City, and are available 24/7 at Las Hadas Rest. Hope to see you again soon

Reviewed 5 January 2017 via mobile

It's really a pity that SHUTTLE free of charge missing between hotel to Airport Tocumen in amenities. If I knew I should NOT have made a reservation there otherwise it's placed in a quite area with some nice restaurants.

 Report
Helpful?
Thank gustavon844
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Thank you Gustavon844 for sharing your comments on TripAdvisor. It is good to know you have enjoy our priviledge location. Next time that you come to Panama, please do not hesitate to let us know and our Concierge department will arrange the pick up service for you. We do appreciate your review and we would like to have the opportunity...

Vaasa, Finland
Reviewed 1 January 2017 via mobile

The stay at this hotel was the most disappointing thing of our adventure in Panama. The room was small and outdated. We encountered some small spiders and bugs in the floor carpet and on the wall. The pool closes early likewise the gym. I'm used to stay at hotels with gyms that are open 24/7. The breakfast was good The...

 Report
Helpful?
Thank kenshiho
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear henrywla, Thank you for sharing your review on TripAdvisor, We are very sorry we did not fulfill your expectations during your most recent stay. We are continuously focusing on improving our facilities conditions. It is never pleasant to learn we have failed to live up to your expectations. Our rooms have been updated, in order to keep the confortable...

Los Angeles, California
Reviewed 31 December 2016 via mobile

We checked in around 8 pm after a 5-hour flight. What surprised us was that such a nice hotel has no hot water for shower. We called the front desk and someone came up to check, we were told it can't be back in service until next 10am. Everyone would imagine how it would feel to go bed without taking...

 Report
Helpful?
Thank henrywla
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear henrywla, Thank you for sharing your review on TripAdvisor, We are very sorry we did not fulfill your expectations during your most recent stay. We are continuously focusing on improving our staff’s customer service skills. It is never pleasant to learn we have failed to live up to your expectations. We do hope you will afford us an opportunity...

Fairfax, Virginia
Reviewed 23 November 2016 via mobile

I got stuck in Panama on my way to Cartagena and the airline had us stay at the Sheraton Panama City. The hotel is in need of some upgrades but the room was clean and it is ok. Basic Sheraton rooms. Had late dinner at the restaurant, the staff was nice but spoke limited English. The food was average.

 Report
Helpful?
Thank Lovetravelall
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear Lovetravelall, Thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We hope to see you soon and we will waiting for you...

Reviewed 15 November 2016 via mobile

I dont recommend this hotel if you're the type of person that would use the bathroom in the morning (don't we all?)...On my first day here there was no water whatsoever in the bathroom i had to call several times and wait for an hour to have this issue fixed and on my second day there was no hot water...

 Report
Helpful?
Thank Fadi S
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear Fadi S, Thank you for sharing your review on TripAdvisor, We are very sorry we did not fulfill your expectations during your most recent stay. We are continuously focusing on improving our staff’s customer service skills. It is never pleasant to learn we have failed to live up to your expectations. We apologize for the inconveniences caused due to...

Weston, FL
Reviewed 9 November 2016

I spent 3 nights at this hotel: room was quiet and pretty good breakfast.... it's all that I need. The room was not facing the Ocean, but not a big deal, since the water is pretty much brown color most of the times. Nice restaurants nearby the hotel (walking distance).

 Report
Helpful?
Thank Artbusca
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear Artbusca, Thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We hope to see you soon and we will waiting for you...

215 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (172)
Viewed
Dining (11)
Viewed
View from Room (11)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (25)
Viewed
Family/Play Areas (7)
Viewed
Room/Suite (35)
Viewed
Bathroom (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (10)
Viewed
Other (26)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Panama City hotels
0.2 km away
Aloft Panama
Aloft Panama
#38 of 116 in Panama City
289 reviews
0.7 km away
Ramada Plaza Panama Punta Pacifica
3.0 km away
Le Meridien Panama
Le Meridien Panama
#10 of 116 in Panama City
800 reviews
Show Prices
Show Prices
Show Prices
3.1 km away
InterContinental Miramar Panama
InterContinental Miramar Panama
#39 of 116 in Panama City
630 reviews
2.1 km away
Radisson Decapolis Hotel Panama City
2.7 km away
Hilton Panama
Hilton Panama
#9 of 116 in Panama City
1,020 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: €117 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity and Orbitz so you can book your Sheraton Grand Panama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#8 Casino Hotel in Panama City
#18 Spa Hotel in Panama City
#27 Luxury Hotel in Panama City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
8 questions
Ask a question
Huffman, Texas
7 months ago

See all questions (8)

Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles theestimator, 16 Feb 2017 | Read review
“For a view of the Gulf of Panama, choose an odd-numbered room - the higher the floor, the better.”
 of 5 bubbles austinagho, 12 Jan 2017 | Read review
“14th floor rooms are more expensive. It will qualify you to use the 15th floor executive restaurant for breakfast and snacks at no charge.”
 of 5 bubbles helen_cuevas, 30 Aug 2016 | Read review
“Try not to be near the elevator and in an upper floor over pool, where's more quiet.”
 of 5 bubbles DKanada, 15 Jul 2016 | Read review
“Rooms looking to the Pacific Ocean”
 of 5 bubbles lars16pr, 28 Jun 2016 | Read review
5 of 5