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Sheraton Grand Panama

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Sheraton Grand Panama
Sheraton Grand Panama
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526 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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Buenos Aires, Argentina
Reviewed 6 days ago NEW

Loved the lobby, nice rooms, views could be better and could use a change of carpets... Wanted to play tennis and the courts were closed, they found the keys, turned on the lights and arranged everything for us to play!

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Helpful?
Thank marina m
Reviewed 2 weeks ago via mobile

We went on Friday night @10pm (table of 10)just for entries. Service was terrible, food a disaster nachos without avocado (run out of beers, soup was cold and wait 20 mins for the bill. Left @1am. They really need to improve the service & kitchen.

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Helpful?
Thank Malena B
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Malena B Thank you for sharing your review on TripAdvisor, We are very sorry we did not fulfill your expectations during your last visit to Las Hadas. We are continuously focusing on improving our staff’s customer service skills. It is never pleasant to learn we have failed to live up to your expectations. We would like you to provide us...

Palo Alto, CA
Reviewed 2 weeks ago

One of the best Sheratons I stayed in around the world, when it comes to the rooms, the service and the arge, quiet, clean pool area. Genuinely friendly, polite, personnel. Breakfast food, served in the buffet area, however, was mediocre and so was the dinner we had in the (practically empty) hotel restaurant. One good Argentinian steak house in the...

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Helpful?
Thank Radu Toma
Reviewed 2 weeks ago

Stayed one night on a layover, since I wouldn't be able to make any organized tours I utilized the hotel's concierge and organized a private driver. Lady Sanchez was a great help! Definitely went above and beyond! She booked us dinner reservations and organized a personal driver to pick me and a colleague up at the airport, take us to...

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Helpful?
Thank Five_from_Canada
Burnaby
Reviewed 3 weeks ago

We stayed 5 nights here in March. The location isn't as central but Uber makes it simple to venture anywhere. Its an older hotel with a great club lounge a pool that works and is underutilised and a great service staff hotel wise. I would have no trouble staying here again. The hotel abuts the Aloft which is also nice,...

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Helpful?
Thank maltyone
San Jose, Costa Rica
Reviewed 4 weeks ago

If you want a not-that-expensive hotel in panama, you will probably consider this one. But believe me , you will want to pay more for a better place It´s an old hotel, it has been renovated but still feels old and dated. Rooms are basic, no big mirrors, no coffee maker, no good view. Restaurant for breakfast is limited in...

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Helpful?
Thank tarigax
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear tarigax Thank you for sharing your review on TripAdvisor, We are very sorry we did not fulfill your expectations during your most recent stay. It is never pleasant to learn we have failed to live up to your expectations. We apologize for the inconvenience during your stay. We do hope you will afford us an opportunity to serve you...

forbiddencity
Reviewed 4 weeks ago via mobile

The Sheraton Grand Hotel is a "classical" Sheraton but certainly not a Grand Hotel. It serves for its purpose but not more. The interior is quiet old and not so well maintained. The staff is friendly and helpful. Breakfast is alright. The fitness center is really good and very well equipped.

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Helpful?
Thank forbiddencirty
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear forbiddencirty Thanks for taking the time to write a comment on Trip Advisor about your stay at Sheraton Grand Panama! On behalf of all the hotel staff, I would like to apologize for the inconvenience during your stay. We have an schedule for updating our rooms, so we hope next time you come, you will enjoy a different experience...

Bogota, Colombia
Reviewed 16 March 2017

I traveled for business to Panamá and my company booked me in this hotel. I really liked its location, near some restaurants and bars, as well as a very big mall, and near the sea (I was able to watch the sunrise from my hotel room). There are three restaurants, but I only tried Café Bahía; the service is very...

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Thank Diogenescl
Reviewed 15 March 2017 via mobile

After several times in Panama I really believe this hotel is one of the best in town. Very good quality and excellent services. Facilities are gorgeous the pool, gym, lobby bars, shops and more and even the casino.

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Thank diego F r
Ecuador
Reviewed 13 March 2017

I was greeted by very friendly staff who were helpful and accomodating out with my group of 14 people. My room was spacious and the beds were very comfortable. The pool is a c-shaped biggish pool. The workout room has good equipment .

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Helpful?
Thank Andrea S

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: €103 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#8 Casino Hotel in Panama City
#18 Spa Hotel in Panama City
#26 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
8 questions
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Huffman, Texas
9 months ago

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Questions? Get answers from Sheraton Grand Panama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor room with ocean view”
Radu Toma, 7 Apr 2017 | Read review
“Ocean view isn't that great, pool view might be nicer.”
Five_from_Canada, 4 Apr 2017 | Read review
“water views are nice higher up the tower”
maltyone, 2 Apr 2017 | Read review
“I can´t think of any tip”
tarigax, 22 Mar 2017 | Read review
“The highest the floor, the better.”
Diogenescl, 16 Mar 2017 | Read review
5 of 5