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The Westin Playa Bonita Panama

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The Westin Playa Bonita Panama
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2,577 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Playa Bonita Panama
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Showing 1,504: English reviews
San Francisco, California
Reviewed 18 April 2016

We stayed here two nights while on a tour of Panama. The overall experience was delightful. I read several negative reviews, but look at the dates! They have made changes. We found the wait staff to be engaging and on top of things. As part of our tour, we took our meals buffet style, so can't comment on the other...

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Helpful?
1Thank Ccandfc
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Ccandfc, Thank you for such a wonderful review about your recent stay with us! We love being able to provide our guests with memorable experiences. We truly have a wonderful team in our property and we are lucky to have them. It’s good to know that you liked our ice cream parlor and you enjoyed your ride in kayak....

Washington, District of Columbia, United States
Reviewed 18 April 2016

First, the don't publicize that they offer an all inclusive, but when you arrive you find out you can't really eat or drink without it. So then you have to buy it for another $104 a day! This included the snack bar where you can eat all day. But they had 4 items everyday: Hamburgers, hot dogs, chicken fingers and...

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Helpful?
Thank Chantal A
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Chantal A, We have received your feedback and we are really worried of how disappointing your stay with us was. Your feedback has been shared with our GM, our Front Office Manager, and our F&B Director. They all shared your comments with their teams to improve the service to our guests. Our Management team is really interested in setting...

Roanoke, Virginia
Reviewed 16 April 2016

The Westin is a great location if you want to see Panama City, rain forest area and the Canal. This is a place to relax not to party. We found our favorite place near the pool under the palm tree's facing the beach. Cool breeze and being pampered by the staff was exacting what we wanted. No blaring DJ or...

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Helpful?
1Thank Suzanne R
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Suzanne R, We would like to thank you for posting this nice review about our hotel, staff, facilities and know you took a good rest in our Heavenly Bed. We are glad to know that you enjoyed your accommodations. Thanks for the recommendations of our hotel and Panama for all our future visitors. We hope to host you near...

Reviewed 15 April 2016 via mobile

I recently stayed at the Westin Playa Bonita Panama Resort and it was absolutely wonderful! The lobby bar is outstanding... Although I wasn't ready to do karaoke quite yet. The hotel has 4 pools and some great restaurants. I would defiantly return. I was on a very high floor and has beautiful views. My room had a nice soaking tub...

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Helpful?
1Thank Demi L
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Demi L, Thank you for sharing your review about your stay in Westin Playa Bonita, it´s always nice to know that you enjoyed your time at our hotel. I´m glad our staff was able to help you during your stay; I will share your comments with Maru. I assure you that she will be very happy to know your...

Toronto
Reviewed 14 April 2016

I’ve got to admit, it has taken me a while to write this review – we were there for a week in early March – two families with 4 adults/3 kids total. First of all, I want to compliment the staff at the hotel – there were very few instances where the staff were not fantastic. They have obviously been...

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Helpful?
3Thank JohninTO
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear JohninTO, Thank you for staying with us at Westin Playa Bonita. I appreciate and wish to thank you for the kind comments intended for Richard at the pool area. This encourages our team members to work even harder and consistently delight our guests. On the other hand, I am sorry that we fell below your expectations particularly in the...

Foster City, California (San Francisco Area)
Reviewed 14 April 2016

The Westin is in a great location, in the rain forest area but 20 minutes by cab to Panama City. This was a very impressive resort with multiple pools and fronting on the beach. There was lots of free activities such as pool aerobics, zumbla classes, movies (with free popcorn), extra. I saw that they had kayaks but was not...

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Helpful?
1Thank hpisles
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear hpisles, Thank you for sharing this wonderful feedback! We're thrilled to know that our team served you well and provided you with such a memorable experience. We'll be sure to share your comments with Ismael Da Sedas so he is aware of the positive effect he had on your stay! We thank you again, and we can't wait to...

Washington DC, District of Columbia
Reviewed 13 April 2016

Me and my friends recently visited Panama City for the first time from Washington DC. We really enjoyed our stay at the hotel - nice rooms, great views and a fun location. Armando "Mr. Customer Service" made our stay especially nice. He gave us tips on how to get around in Panama and made suggestions on what to see and...

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Helpful?
1Thank Paul M
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Paul M, Thank you for letting us know about your positive experience! We're delighted that you completely enjoyed your stay, and we really appreciate you letting us know. We'll be sure to share your comments with Armando so he is aware of the positive effect he had on your stay. We can't wait to welcome you back on your...

Terryville, Connecticut
Reviewed 11 April 2016

huge room. nicely appointed. many restaurants. extensive pool area. very slow check in and out. terrace nice. attended a wedding here and it was very well handled. lots of shaded seating areas as well. beach ok.

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Thank flo1020
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear flo1020, Thank you very much for having taken a moment to share your positive experience. I am glad you enjoyed your stay with us and look forward to getting the pleasure of welcoming you back soon at Westin Playa Bonita. Be well, PL

Reviewed 11 April 2016 via mobile

Had one of the best massages today by Karen Dior at the spa. I would highly recommend her to anyone wanting an exceptional massage. She was very professional and has the gift of healing touch. I was able to get an appointment easily and went early so that I could enjoy the hydrothermal wellness area which was also very relaxing.

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Helpful?
Thank Jbobysud
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Jbobysud, Thank you very much for your good words. I appreciate you taking the time to share your feedback on tripadvisor. Our secret to having great associates is having wonderful guests stay with us. We'll be sure to share your comments with Karen Dior so she is aware of the positive effect she had on your stay! We look...

Denver, Colorado
Reviewed 10 April 2016

We stayed at the Westin Playa Bonita for the first time for seven nights. Patricia Lezcano from guest relations made sure that we had a wonderful stay. The suite is very comfortable and the executive club is very relaxing with amazing views. We had excellent service at the club during the happy hour and breakfast. Thank you Jacqueline, David, Roberto...

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Helpful?
1Thank kmsmdunn
Miriam P, Front Office Manager at The Westin Playa Bonita Panama, responded to this review

Dear kmsmdunn, Greetings from The Westin Playa Bonita. Thank you for sharing your wonderful experience! We love making a memorable experience for our guests, especially during special occasions! We want all of our guests to have a positive experience! As we did on this occasion for you and your beautiful family. Our Executive committee and I are proud to know...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The personification of the destination: Where natural serenity meets industrial glamour - Westin Playa Bonita Panama is strategically located alongside the Pacific Ocean, on a mile long stretch of golden sand on Playa Bonita Beach, surrounded by lush tropical rainforests, and a quick 20-minute drive from the metropolitan capital of Panama City. Nestled alongside the stunning Pacific Ocean, The Westin Playa Bonita is near celebrated sites like the Panama Canal's Miraflores Locks and just a 20-minute drive from Panama City, the exhilarating capital of the Republic of Panama ... more   less 

Additional Information about The Westin Playa Bonita Panama

Address: Road to Veracruz Km 6, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: €146 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Playa Bonita Panama 5*
Number of rooms: 611
Reservation Options:
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Also Known As:
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City
Hotel Style:
#6 Spa Hotel in Panama City
#9 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Playa Bonita Panama staff and other travellers.
124 questions
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Questions? Get answers from The Westin Playa Bonita Panama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced the ocean (pool side) and were very happy with the balcony and the views!”
 of 5 bubbles geckoroxxx, 21 Mar 2017 | Read review
“Make sure you get an ocean view because the "city view" overlooks a parking lot and the high way.”
 of 5 bubbles Bayliner4588, 13 Mar 2017 | Read review
“the higher up you are, less bugs, better view.”
 of 5 bubbles ChachiArcola, 10 Mar 2017 | Read review
“nice balcony with ocean view rooms--other side looks over treed swamp area”
 of 5 bubbles lovinfunOntario, 9 Mar 2017 | Read review
“renewal suites are beautiful!”
 of 5 bubbles Sheyshey67, 8 Mar 2017 | Read review
5 of 5