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Courtyard Panama at Metromall Mall

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Courtyard Panama at Metromall Mall
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435 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Buenos Aires, Argentina
Reviewed 1 week ago

Room were not clean and asked to be changed. The second room seemed to be hot, although AC worked ok, as it was never aired. Breakfast could be better and staff at reception desk could be more polite. Good wifi and good airport transportation for free.

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Helpful?
Thank bmacchello
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear bmachello. Thank you so much for taking the time to share about you recent experience. We really sorry to bring a service below your expectations, I promise to work harder in order to improve our service and our product. Would be great if you give us a second opportunity to show you our improvement. Sincerely, Marcos Romano General Manager

Langhorne, PA
Reviewed 2 weeks ago

I'm Marriott lifetime platinum, so been to a few & my wife and I stayed at this one 3 times in January. This Courtyard is a good one, with a typically "Marriott" friendly & helpful staff. It is in a great location near Tocumen airport with easy road connection to Corridor Norte. Free airport shuttle has been recently added &...

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Helpful?
Thank Jim_Patricia
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Jim_Patricia. Thank you, thank you, thank you for your amazing review about you recent experience in our Courtyard Panama at Metromall. We feel proud to bring the best service and to have the best product in Airport area. We're the only airport Hotel within a shopping mall. We recently add a complementary shuttle service to and from the airport....

Asbury Park, New Jersey
Reviewed 3 weeks ago

This is a typical courtyard. Rooms nice and clean. Staff is very friendly. The pool area is well kept as well as the lobby. Near a mall for shopping and near airport for early flight. Courtyard provides shuttles to airport - nice perk.

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Helpful?
Thank pjaquinto
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear pjaquinto. Thank you for sharing your comments about Courtyard Panama at Metromall Mall. We feel proud about our property and we love to hear good comments about our cleanliness and our beautiful garden and pool. Most of our clients say this is an like and oasis near the airport within a great shopping mall with several restaurants and entertainment...

Reviewed 4 weeks ago via mobile

Restaruante and pool area works nicely and well. We had room 318 which seemed worn and not clean. An air conditioning outside our window make noise all night. There were much noise from room next to our. The hotel has free shuttle from the airport. 10 minutes Walk to MetroMall.

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Helpful?
Thank Jørn Bilde L
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Jorn Bilde L. Thank you for sharing your comments with us and for let me know about this situation. Please be assure we'll work harder in order to improve the cleanliness, this is essential for us. Please come to visit us again and give us the opportunity to show you our improvement. Sincerely, Marcos Romano General Manager

Pensacola
Reviewed 8 January 2017 via mobile

We needed a hotel to stay on a stopover traveling to Cartegena. Not knowing exactly where to go or what to do, Genesis S was very helpful. She was extremely polite and went out of her way to assist us. Eric (manager) was extremely helpful as well. I wish Marriott had more like these two people!!!!

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Helpful?
Thank Douglas N
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear douglas N. Thank you for your preference and for taking the time to share about your recent experience in Courtyard Panama at Metromall Mall. I'll share your review with Genesis and Eric both excellent team mebers of this property. It's always a pleasure to serve our guest, please come and visit us again. Sincerely, Marcos Romano General Manager

Reviewed 6 January 2017 via mobile

Value for money! Nice staff, great breakfast, airport shuttle - everything perfect. Walking distance to Metromall - which is just another giant mall, but with lots of choices for dinner. Can definitely be recommended.

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Helpful?
Thank Foodiestravel
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Foodiestravel. Thank you very much for taking the time to share about your recent experience in Courtyard Panama at Metromall Mall. We feel proud to see your stayd with us was excellent, this is our main goal and achievement. Thank you for your recommendation and we hope to see you soon and have the privilege to serve you. Sincerely,...

Reviewed 5 January 2017

Great stay. Excellent breakfast and airport shuttle. Also used the local driver (Edwin) for tour of canal and city. You can book the driver at the reception. The Metro Mall is next door in walking distance. Airport 11 minutes away.

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Helpful?
Thank JMDVA
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear JMDVA. Thank you for your review and preference to Courtyard Panama at Metromall. Wow, we love to read reviews like yours. We recently changed our breakfast buffet and it's great to hear the new options are excellent to you. Be and airport Hotel with free shuttle service and located within a shopping Mall is a great option and we...

mattapoisett, ma
Reviewed 2 January 2017 via mobile

We stayed here for one night when we arrived into panama late one night. The included breakfast buffet was excellent! Waffles made to order, omelets made to order, a fruit buffet, bagel station, etc.. excellent and most importantly included in the price of your room. It was also across the street from a large mall which was great for a...

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Helpful?
1Thank debbythec
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Debbietech. Thank you very much for taking the time to share your recent experience in Coutyard Panama at Metromall Mall. We really appreciate your words about our Hotel and our team and our breakfast buffet, we feel proud to be part of this marriott family and the only airport hotel in Panama within a shopping mall. Please come to...

Jamaica
Reviewed 18 December 2016 via mobile

I stayed at the Courtyard Panama at Metromall for one night as I had to overnight in Panama as my connecting flight was leaving the following day. This hotel is convenient to stay as it is about 10 mins without traffic to and from the airport and as well it is located beside the Metromall which was perfect for us...

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Helpful?
Thank Peta-gaye L
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Peta-gaye L. Thank you for takeing the time to share your recent experience in Courtyard Panama at Metromall with us. I't great to read tour comments about our strategic location and the benefits you found in the Mall. We all hope to see you in your next trip to Pamana. Sincerely, Marcos Romano General Manager

Malibu, California
Reviewed 16 December 2016

Ok base for an overnight somewhat near the PTY airport. For that purpose alone, this hotel is fine. Otherwise, there have got to be better choices. The breakfast buffet was solid. The room was just ok- no reason to have AC cranked up to 64F however, and the sink was cracked (see photo) clearly a long, long time ago. Beware...

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Helpful?
1Thank Jon_the_Traveller_CA
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Jon_the_traveller_CA. Thank you for your feedback. We're improving every day and trying to give the best experience to our clients. We hope to see you soon. Sincerely, Marcos Romano General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This shopping hotel is just 4 miles away from Tocumen International airport and it's the only hotel located within the Metromall shopping complex, where you will find more than 260 shopping and entertainment venues including department stores, boutiques, coffee shops, restaurants, bars and bistros. This unique shopping complex also offers a free shuttle to Multiplaza Mall, with more than 350 venues for your enjoyment. Our hotel amenities include room service, a fully equipped fitness center, spacious garden pool and business center. Guests can enjoy a buffet or select a la carte in our restaurant Centro which serves breakfast, lunch and dinner. All rooms feature 32" LCD TVs, free Wi-Fi internet with streaming speed access, soundproof windows, 300-thread count Egyptian cotton linen sheets and more. Costa del Este, Panama Viejo, the Panama Canal and other attractions are at your fingertips when you stay with us. ... more   less 

Additional Information about Courtyard Panama at Metromall Mall

Address: Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: €100 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Panama at Metromall Mall 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Panama Metromall Hotel Panama City
Courtyard Panama At Metromall Mall Panama City
Hotel Style:
#7 Family Hotel in Panama City
#12 Romantic Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Panama at Metromall Mall staff and other travellers.
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Questions? Get answers from Courtyard Panama at Metromall Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for deals to Marriott Rewards members”
 of 5 bubbles C5123GLcarlosr, 7 Oct 2016 | Read review
“All rooms are good”
 of 5 bubbles chinamom62, 21 Aug 2016 | Read review
“Don't take the rooms in front of the elevators, quite of noisy sometimes.”
 of 5 bubbles 855guya, 4 Aug 2016 | Read review
“Great view, near the airport, next to Metromall and Los Pueblos.”
 of 5 bubbles nancyrL6827DT, 11 Jul 2016 | Read review
“It's a small hotel. Any room seems to be fine”
 of 5 bubbles MarciaL772, 20 Jun 2016 | Read review
5 of 5