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Courtyard Panama at Metromall Mall

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Courtyard Panama at Metromall Mall
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427 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Pensacola
Reviewed 1 week ago via mobile

We needed a hotel to stay on a stopover traveling to Cartegena. Not knowing exactly where to go or what to do, Genesis S was very helpful. She was extremely polite and went out of her way to assist us. Eric (manager) was extremely helpful as well. I wish Marriott had more like these two people!!!!

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Helpful?
Thank Douglas N
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear douglas N. Thank you for your preference and for taking the time to share about your recent experience in Courtyard Panama at Metromall Mall. I'll share your review with Genesis and Eric both excellent team mebers of this property. It's always a pleasure to serve our guest, please come and visit us again. Sincerely, Marcos Romano General Manager

Reviewed 1 week ago via mobile

Value for money! Nice staff, great breakfast, airport shuttle - everything perfect. Walking distance to Metromall - which is just another giant mall, but with lots of choices for dinner. Can definitely be recommended.

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Helpful?
Thank Foodiestravel
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Foodiestravel. Thank you very much for taking the time to share about your recent experience in Courtyard Panama at Metromall Mall. We feel proud to see your stayd with us was excellent, this is our main goal and achievement. Thank you for your recommendation and we hope to see you soon and have the privilege to serve you. Sincerely,...

Reviewed 1 week ago

Great stay. Excellent breakfast and airport shuttle. Also used the local driver (Edwin) for tour of canal and city. You can book the driver at the reception. The Metro Mall is next door in walking distance. Airport 11 minutes away.

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Helpful?
Thank JMDVA
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear JMDVA. Thank you for your review and preference to Courtyard Panama at Metromall. Wow, we love to read reviews like yours. We recently changed our breakfast buffet and it's great to hear the new options are excellent to you. Be and airport Hotel with free shuttle service and located within a shopping Mall is a great option and we...

mattapoisett, ma
Reviewed 2 weeks ago via mobile

We stayed here for one night when we arrived into panama late one night. The included breakfast buffet was excellent! Waffles made to order, omelets made to order, a fruit buffet, bagel station, etc.. excellent and most importantly included in the price of your room. It was also across the street from a large mall which was great for a...

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Helpful?
1Thank debbythec
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Debbietech. Thank you very much for taking the time to share your recent experience in Coutyard Panama at Metromall Mall. We really appreciate your words about our Hotel and our team and our breakfast buffet, we feel proud to be part of this marriott family and the only airport hotel in Panama within a shopping mall. Please come to...

Jamaica
Reviewed 4 weeks ago via mobile

I stayed at the Courtyard Panama at Metromall for one night as I had to overnight in Panama as my connecting flight was leaving the following day. This hotel is convenient to stay as it is about 10 mins without traffic to and from the airport and as well it is located beside the Metromall which was perfect for us...

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Helpful?
Thank Peta-gaye L
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Peta-gaye L. Thank you for takeing the time to share your recent experience in Courtyard Panama at Metromall with us. I't great to read tour comments about our strategic location and the benefits you found in the Mall. We all hope to see you in your next trip to Pamana. Sincerely, Marcos Romano General Manager

Malibu, California
Reviewed 4 weeks ago

Ok base for an overnight somewhat near the PTY airport. For that purpose alone, this hotel is fine. Otherwise, there have got to be better choices. The breakfast buffet was solid. The room was just ok- no reason to have AC cranked up to 64F however, and the sink was cracked (see photo) clearly a long, long time ago. Beware...

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1Thank Jon_the_Traveller_CA
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Jon_the_traveller_CA. Thank you for your feedback. We're improving every day and trying to give the best experience to our clients. We hope to see you soon. Sincerely, Marcos Romano General Manager

Jacksonville, Florida, United States
Reviewed 13 December 2016 via mobile

I generally try to point out positive things about my stays in hotels, but the night that my spouse and I stayed at this Courtyard was filled with disappointment after disappointment. It was not what I expected at all from a Marriott property. The hotel advertised a free shuttle to & from airport. Upon our arrival at airport I called...

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Helpful?
Thank Zac A
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Zac A. Thank you for you comments. Please received and accept my sincere apologies for the issues reported in your recent stay. I assure you I will go deep in this situation and we'll fix it. thank you for this opportunity. sincerely, Marcos Romano General Manager

Tel Aviv, Israel
Reviewed 19 November 2016

Terrible hotel experience. I stayed at this airport hotel because I had to get up early to catch an early morning flight. The hotel never gave me a wake up call as I expressly asked for at check in. As a result I almost missed my flight. The hotel offered no apology and no compensation.

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Helpful?
Thank Danny G
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Danny G. Thank you for your comments and for giving us the opportunity to improve. I really apology for this inconvenience, this was a terrible mistake and we really sorry. I talked with my front desk manager and we'll do our best in order to ensure this situation won't happen again. Thank you for giving us the opportunity to...

Reviewed 15 November 2016

Well appointed business hotel in Panama City conveniently right next to Metro mall in case you have spare time to kill. Restaurant serves decent food although it is open only till 11:00 pm. Good breakfast buffet from 6:00 AM. Courteous and pleasant staff.

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Helpful?
Thank barefootyatri
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear barefootyatri. Thank you for sharing your comments about your recent experience in Courtyard Panama at Metromall Mall. Thank you for your good comments about us and for the great tips you shared. We feel proud to be the only airport hotel within Metromall shopping complex and right in front of Los Pueblos Mall. Please come and visit us if...

Panama City, Panama
Reviewed 11 November 2016

We love staying here! The rooms are clean and comfortable, and the beds are very nice. The free breakfast that's included with your stay is amazing and delicious, complete with fresh made waffles, and a huge selection to make everyone happy. The staff is wonderful and the GM, Marcos, does a fantastic job keeping everything running perfectly! We recommend staying...

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Helpful?
Thank Lynne F
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Lynne F. Thank you so much for this nice review. You know we love our jobs and this is our passion. we all love to serve your staff and we feel bless to help them to be comfortable after those long hours of hard work. Your mission here is amazing and it's a real pleasure to help all those...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This shopping hotel is just 4 miles away from Tocumen International airport and it's the only hotel located within the Metromall shopping complex, where you will find more than 260 shopping and entertainment venues including department stores, boutiques, coffee shops, restaurants, bars and bistros. This unique shopping complex also offers a free shuttle to Multiplaza Mall, with more than 350 venues for your enjoyment. Our hotel amenities include room service, a fully equipped fitness center, spacious garden pool and business center. Guests can enjoy a buffet or select a la carte in our restaurant Centro which serves breakfast, lunch and dinner. All rooms feature 32" LCD TVs, free Wi-Fi internet with streaming speed access, soundproof windows, 300-thread count Egyptian cotton linen sheets and more. Costa del Este, Panama Viejo, the Panama Canal and other attractions are at your fingertips when you stay with us. ... more   less 

Additional Information about Courtyard Panama at Metromall Mall

Address: Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: €96 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Panama at Metromall Mall 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Panama Metromall Hotel Panama City
Courtyard Panama At Metromall Mall Panama City
Hotel Style:
#7 Family Hotel in Panama City
#12 Romantic Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Panama at Metromall Mall staff and other travellers.
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Questions? Get answers from Courtyard Panama at Metromall Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for deals to Marriott Rewards members”
 of 5 bubbles C5123GLcarlosr, 7 Oct 2016 | Read review
“All rooms are good”
 of 5 bubbles chinamom62, 21 Aug 2016 | Read review
“Don't take the rooms in front of the elevators, quite of noisy sometimes.”
 of 5 bubbles 855guya, 4 Aug 2016 | Read review
“Great view, near the airport, next to Metromall and Los Pueblos.”
 of 5 bubbles nancyrL6827DT, 11 Jul 2016 | Read review
“It's a small hotel. Any room seems to be fine”
 of 5 bubbles MarciaL772, 20 Jun 2016 | Read review
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