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Crowne Plaza Hotel Managua

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271 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Daytona Beach, Florida
Reviewed 11 March 2013 via mobile

In comparison to other international hotels I would consider this hotel to be comfortable but average. Room sizes are standard, carpets are stained but bathrooms appear clean. Lobby area was under construction while I stayed and the bar area was closed the entire time I was there. The beds are extremely firm as you might expect in the region. I...

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Helpful?
Thank TheBurrowsFL
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Guest: Receive warm greetings on behalf Hotel Crowne Plaza Managua. We apologize for the inconvenience during your stay that fail to meet your expectations. Your comments are very important to us and thats whay we are working on the bullets points you mentioned before. We will be please to count with your visit again and offer you the quality...

Washington DC
Reviewed 10 March 2013

The hotel was the American type - impersonal but comfortable, clean and quite spacious. Some good views of what is left of downtown Managua, still battered from the 70s earthquake. The breakfast was the usual - fruit, yogurt, bread, cakes and hot dishes. What greatly irritated us was the explicit demand from the head waiter that we leave a large...

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Helpful?
Thank John M
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Mr. John: Receive warm greetings on behalf Hotel Crowne Plaza Managua. It is a pleasure for us to receive the comments of our guests that have been in our hotels and enjoy our services. We want to apologizes about the inconvenient you have with our staff, we want you to know that is part of our corporative program to...

Washington DC
Reviewed 4 March 2013

Nice decent hotel, but can be better if they just improve on some things. Our room had just the right amount of space and actually nice as long as you don't look down on the floor. I like the layout of the room, the décor was good and it had a view of Lake Managua and the immediate vicinity. But...

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Helpful?
Thank WashingtonJonDC
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Mrs. Jonann: Receive warm greetings on behalf Hotel Crowne Plaza Managua. We want to apologize about the problems you had at your bedroom, we already talk with our maintenance and housekeeper department to turn out better to the bullet points that you mentioned. At the same time, is part of our corporate program to being constantly working on our...

Kingston, Ontario
Reviewed 1 March 2013

There was no smile at the front desk when I checked in and all the hotel staff were generally unfriendly. Check-in was efficient. The rooms are fairly small but acceptable. The bathroom is small but clean. The bed was very comfortable. The free WiFi worked well throughout the hotel and in my room. Restaurant staff were generally like the front...

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Helpful?
Thank Weerobbie
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Receive warm greetings on behalf Crowne Plaza Managua. First of all, our sincere apologies on behalf of all the staff. Your comments are very important to us, we are taking the necessary corrective measures to turn out better according to the bullet points that you mentioned; we will be please to count with your visit again and offer you...

Reviewed 21 February 2013

I use this hotel every time I come to Managua. I like its central location and they offer a great transport service including to and from the airport. The breakfast is also very good. My only concern is that some of the rooms may need some updating but it is great value and ideal for business travelers.

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Helpful?
Thank Scott S
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Scott Receive warm greetings on behalf Crowne Plaza Managua It is our pleasure to receive the feedback from all of our clients that have stayed at a certain time at our hotel with the purpose to become a better team every day in our different areas. We are grateful for the given time to write your comments and opinions...

San Jose, Costa Rica
Reviewed 31 January 2013

I booked Crowne Plaza hotel in Managua for a 2 days business trip, Hotel looks nice from outside, I asked for two beds room, the room was small, so small that the two beds can barely fit in the room, I have no space to put my luggage unless I interrupt the walking to the bathroom, there is a closet...

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1Thank Mauricio G
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear Mauricio G, Thank you for taking the time to relay your comments regarding our property during your recent stay. We apologize you were not fully satisfied with your accommodations and with the price you paid during your stay. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of...

Vancouver
Reviewed 24 January 2013

We didn't actually stay here, but at another place with a bit more character (and half the price). But we used the services of the Crowne Plaza several times and found them extremely helpful. Their location makes them a landmark in the city. Taxi rank outside is a source of (relatively) honest drivers 24/7. Front desk staff are multilingual and...

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Thank viaducttravel
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Guest Receive warm greetings on behalf Hotel Crowne Plaza Managua It is a pleasure for us to receive the feedback from all of our clients that have stayed at a certain time at our hotel with the purpose to become a better team every day in our different areas. Is great to know that you consider us like an...

San Francisco, California, United States
Reviewed 22 January 2013

While checking in we had issues with our quoted price. The "manager" lied to us about being the one on duty then would switch between english to spanish depending on what he was saying. Mosquitos in the lobby, restaurant and bedroom. Double pane windows keep them inside very well. The complementary breakfast is not complementary, if the staff expects a...

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1Thank Dottie P
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear Dottie P, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of...

Los Angeles, California
Reviewed 5 January 2013

Spent two nights here on recent trip. Picked up at airport by staff member with sign. Short ride to hotel. Check in was quick. Received room on 4th floor with view out the back. Large room with desk/chair, sofa, king bed, nice closet, and modern bathroom. Nice towels, no wash cloths. Bed was comfortable and linens nice. Coffee maker and...

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Thank Saranger
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Saranger Receive warm greetings on behalf Hotel Crowne Plaza Managua It is a pleasure for us to receive the feedback from all of our clients that have stayed at a certain time at our hotel with the purpose to become a better team every day in our different areas. It is an excellent comment form you, thank you so...

manauga
Reviewed 23 December 2012

i have stayed at the crown plaza manauga many times. i have some family here in nicurauga so i visit once every three months for about two weeks at a time. the staff is like my family away from home. the service is great. the front desk staff speaks great english sepecally cynthia gonzales and reyna vally. The Managers and...

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Thank im f

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Crowne Plaza Managua is located in a entertainment and economic strategic place, in Nicaragua only 15 minutes away from the International Airport in Managua, the Hotel is very close to the City Life Center, is conveniently located close to the President Office and many embassies, you will be able to enjoy of a spectacular view, of the city, with the best facilities for your comfort, pleasure, business and conventions. The Hotel Architecture reminds us the Ancestral Mayas Pyramids.The Crowne Plaza Sleep Advantage was developed to provide our guests with a scientifically-based, holistic approach to better sleep. Hotel Crowne Plaza Managua has a luxury and nice environment. Enjoy of a splendid international food in our restaurants and for our casuals meetings and events, you will enjoy of your delight drink in our nice Bar and Lounge Concorde. The Convention Center of Hotel Crowne Plaza Managua, make an appropriate environment for your meetings congress, conventions success. Our convention center has the largest and moderns meetings lounges in Nicaragua, where you can be able to place groups from 10 to 2000 people, always assisted by our professionals, moderns audio-visuals equipment, video conference, and wireless internet band. ... more   less 

Additional Information about Crowne Plaza Hotel Managua

Address: Octava Calle Sur Oeste 101, Managua, Nicaragua
Region: Nicaragua > Managua Department > Managua
Price Range: €103 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Managua 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Crowne Plaza Managua
Hotel Style:
#3 Spa Hotel in Managua
#4 Luxury Hotel in Managua
#7 Business Hotel in Managua
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Managua staff and other travellers.
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Cape Cod, Massachusetts
15 days ago
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1 month ago

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Questions? Get answers from Crowne Plaza Hotel Managua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Choose a corner room top floor for the city views!”
 of 5 bubbles coloradoclimber, 2 Jan 2017 | Read review
“8th floor has suits, has beautiful lake views”
 of 5 bubbles imf71, 17 May 2016 | Read review
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 of 5 bubbles jjmom53, 1 May 2016 | Read review
“They were remodeling so it is hard to know under normal circumstances.”
 of 5 bubbles Ronnie31540, 19 Feb 2016 | Read review
“Ask for a balcony for some extra room and view.”
 of 5 bubbles TonyL946, 16 Feb 2016 | Read review
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