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All reviewsjapanese restaurantbreakfast buffetnice hotellots of fresh fruitbusiness trippool areacoffee makerpleasant staythe hotel staffenjoyed my staystayed one nightrooms are cleannice poolpolloairportinternetgalerias
Room was clean. Attendant (cleanning lady - Nesfer Ortiz) was sweet and very professional doing her job. Customer Service was excellent. Continental breakfast is full of variety of different food. It is more a Brunch that Breafkast. Excellent food.More
Response from Barcelo M, Director de Relaciones con Clientes at Barcelo ManaguaResponded 14 October 2016
Dear Mr. Hanaju,
Thank you for your preference! We appreciate your positive comment about the stay at Barceló Managua. Is a pleasure to know you enjoyed the buffet breakfast and the customer service met your expectation.
We hope to see you soon!
Hotel crew is attentive and friendly. Breakfast was excellent, many healthy options to choose. My room had very good amenities, and I could notice it even when my stay here was short. I didn't used pool, but it looked great. To improve: Late check out...More
Response from Barcelo M, Director de Relaciones con Clientes at Barcelo ManaguaResponded 3 October 2016
Greetings from Barceló Managua
We appreciate your value and positive comment about the friendly and attentive service you received: We are glad to know the breakfast buffet and room amenities were great and we complete your expectation.
Thanks for your preference. We will...More
The hotel is in a good location however you will find things that are just not right.
There is a sauna sign but the sauna doesn't exist. The front desk agent had to ask to other staff if they have sauna or not. Answer was...More
Response from Barcelo M, Director de Relaciones con Clientes at Barcelo ManaguaResponded 12 September 2016
We appreciate the feedback you are giving us to improve our service and are very thankful for the time to leave us a review.
Please accept our most sincere apologies regarding the incidents which occurred during the stay. We have taken actions in...More
Excellent service and modern Hotel, we enjoyed a week at Barcelo, the breakfast buffet provides the variety you need for a different breakfast everyday. Their staff is prompt and very friendly. Great bar and activities for the whole family.More
1 Thank DuarteNo
Response from Barcelo M, Director de Relaciones con Clientes at Barcelo ManaguaResponded 25 August 2016
Thank you for spending your time to give us a detailed feedback.
It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful and friendly service at any time.
We are glad because you appreciated...More
This is a very nice hotel in a quiet area. Stayed there 5 nights in January 2016. Restaurant has very good breakfast buffet with broad selection. A little pricey, but very good. Hotel has airport shuttle, which is very efficient for $20 per person one...More
2 Thank LuvEur
Response from Barcelo M, Director de Relaciones con Clientes at Barcelo ManaguaResponded 29 July 2016
Thank you so much for your positive comments. Your opinion means a lot to us. We are very happy that you had a nice stay in our hotel.
We will be so glad to have you here again.
I really would advise emailing the hotel direct. I don’t think they monitor TripAdvisor... If possible use google translate on your email just in case. Have fun, Managua is fantastic. Very safe and very kind... More
I really would advise emailing the hotel direct. I don’t think they monitor TripAdvisor... If possible use google translate on your email just in case. Have fun, Managua is fantastic. Very safe and very kind people.