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Sheraton Presidente San Salvador

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395 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Panama City, Panama
Reviewed 25 September 2013

This is a Nice Hotel. You can see it was built as a Grand Hotel back in the days. It not as modern or new as the just Renovated Intercontinental (which I recomend the Rodicio on the lobby floor), but this hotel feels as a paradise in the middle of chaos. Rooms are ok, not too old, not fairly new....

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Helpful?
Thank WorldTrotter100K-Y
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear WorldTrotter100K-Y, Thank you very much for your carefully written review of our hotel. It is a pleasure for us that you have enjoyed your stay and that our Hotel is of your liking. We are working on improving the aspects you pointed out were insufficient, so that we can give you a better service next time. We really hope...

Washington DC, District of Columbia
Reviewed 27 August 2013

Friendly staff, great pool, good rooms. The locations is perfect for short stays, as it is right next to the art museum and not too far from the archaeological museum. A few restaurants around but I ate mainly at the hotel, which has decent food.

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Helpful?
1Thank Stephanie L
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Stephanie, Thank you very much for your kind review. It makes us happy to hear you enjoyed your stay at our Hotel. We really look forward to seeing you here again soon. Sincerely, Sofía González Marketing Coordinator

Miami, Florida
Reviewed 20 August 2013

I have not been at this hotel in a while, but I can tell you that is better every time, great people, always ready to help. In the middle of everything but in a quiet corner that looks like you are in the woods. It has a nice spa and a couple of business attach to it, so it makes...

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Helpful?
1Thank Avicultura
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review
Google Translation

Estimado Sr, Muchisimas gracias por sus comentarios hacia nuestro hotel. Esperamos poder brindarle nuestros servicios en un futuro proximo. Lo...

San Salvador, El Salvador
Reviewed 16 August 2013

These is one of several five stars hotels in town, but considering its top location, nice premises, very good services, great food and a fab pool, all combine to make this hotel a top choice...and room rates are very reasonable !

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Thank roberto s
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review
Google Translation

Estimado Roberto, Un gusto saludarlo. Muchas gracias por su comentarios hacia nuestro hotel, esperamos poder contar con su presencia en...

St Peter Port, United Kingdom
Reviewed 9 August 2013

Stayed here for 3 nights on business trip. This is a very plush hotel with excellent customer service from everyone from the doormen, receptionists, waiting staff and business centre - faultless. The reception was friendly and efficient which you need after a mammoth journey to get there. The rooms are very large and spacious with probably the most comfortable bed...

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Helpful?
2Thank Caroline M
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear Caroline M, Thanks for your comments. We are glad to hear that your stay was excellent and that you enjoy most of our areas. We hope to return in the near future to provide the best service. Regards. Have a nice day!

Los Angeles, California
Reviewed 6 August 2013

This is a NICE hotel to stay in. I was here in March of 2012 for a missions trip. Great place to stay even with 5 to a room! Nice pool and large hangout area in the back with a lot of Americans. So, if you are looking for a getaway, and something local, this is not it. If you...

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Thank ckrug23
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear ckrug23, Thanks for your comments, it is very important for us to know that our service was excellent and you felt like home. We hope to see you in the near future. Regards.

Panama
Reviewed 3 August 2013 via mobile

I stayed for three nights while attending a seminar which was also in the hotel. Service was very good, everyone was very polite and attentive. The room was nice and big, well sized bathroom with decent hairdryer There's a pharmacy nearby as well as several restaurants. Taxi was $25 from hotel to Airport Would definetely stay here again

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1Thank lauraperez15
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear Lauraperez15, Thanks for your comments, it is very important for us to know that our service was excellent. We hope to see you in the near future. Regards.

Sonsonate, El Salvador
Reviewed 31 July 2013

The service are not good if you are not on your diplomat trip. This hotel has been stay by various president, so the service are custom made for the diplomat......not much of varieties breakfast, room service average, restaurant average....quite a distance between the hotel and the good restaurant like 20 - 30minute walking. Friday & Saturday their have a belly...

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1Thank eater8888
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear eater8888, Thank you very much for your comments about our hotel, we're working every day to make your stay more comfortable. And we'll take your opinion about the breakfast and the room service for provide a best service. Regards.

Alberta
Reviewed 10 July 2013

I stayed here for business in June 2013. Service was ok. Rooms were ok. The Air Conditioning was barely working. I needed a fan brought in. They didn't even tell me when I checked in that it didn't work, ony after I asked what was wrong did they say they were having issues. Pool. Disappointed. No towels available at the...

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4Thank Mark W
Sheraton P, Director of Sales at Sheraton Presidente San Salvador, responded to this review

Dear Mark W, First of all, I offer apologies for the inconvenience during your stay. We will work to improve performance within the hotel to provide better service. We look forward to serving you in the near future. Regards

irishsusan
Reviewed 11 June 2013

We spent 5 nights here while vacationing in El Salvador. We were greated at the door with a bottle of cold water, the desk staff were very helpful, no problems during our entire stay. We enjoyed sitting in the bar area in the evening, reasonably priced drinks. The dining gives a great view of the pool area, we always tried...

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Helpful?
1Thank irishsusan
Sheraton P, Director of Sales at Sheraton Presidente San Salvador, responded to this review

Dear Irishsusan, Thank you very much for your comments. We enjoyed you had a good stay. We look forward to serving you in the near future. Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Presidente San Salvador is the premier lodging and conference facility in San Salvador. Situated in the best residential area, San Benito, yet close to the financial and commercial district, where you can also find the main shopping centers and theaters, such as Multiplaza shopping center and Feria Internacional. Comalapa international airport is just 35 minutes away. The hotel is distinguished by its luxurious facilities, ample gardens, and unbeatable service and warmth of its personnel. ... more   less 

Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: €119 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Hotel Style:
#3 Spa Hotel in San Salvador
#8 Family Hotel in San Salvador
#10 Business Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Presidente San Salvador staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Presidente San Salvador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room close to the elevator of get ready to waaaaaaalk!”
  • room
  • bath
 of 5 bubbles YvetteR803, 28 Nov 2016 | Read review
“Try to get a room on one of the upper floors, the view of the surrounding mountains and city is well worth it!”
 of 5 bubbles G6144EPtonyh, 21 Nov 2016 | Read review
“Request a room inside the main part of the hotel. Cabanas sound cool, but noise levels are insanely loud and unpleasant.”
 of 5 bubbles melodyr409, 22 Oct 2016 | Read review
“Avoid poolside rooms as they tend to be kid noisy...”
 of 5 bubbles TheoPanagiotis, 16 Sep 2016 | Read review
“The bar is ok I will rather go to a near place with more of a lively atmosphere.”
 of 5 bubbles miguelenriqueb2016, 13 Jul 2016 | Read review
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