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Crowne Plaza Hotel San Salvador

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Traveller (160)
Room & Suite (65)
Dining (18)
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Overview
  • Excellent48%
  • Very good40%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (522)
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All reviewsthe world trade centervolcano viewsome great restaurantspupusasbusiness loungevery nice hotelbusiness tripvery pleasant staybreakfast buffetrooms are spaciousbusiness travelerbusiness centerrecommend this hotelgreat poolomeletgreat place to staythe executive lounge
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81 - 85 of 282 reviews
Reviewed 1 September 2016

It's OK...but nothing really special...the service is on/off kind of type...the hotel was under reconstruction a bit...there are other options...maybe even cheaper...I would recommend to search for newer hotels.More

Thank Romart25
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 2 September 2016

Dear Romart25, thank you for your review. We appreciate your comments and all your opinions will be transmitted to our team. We are working now in the construction from some parts in our hotel but we hope to finish as soon as possible. We apologize...More

Reviewed 30 July 2016 via mobile

I am so sorry to come back to which used to be the best hotel in town. Remodeling with cheap materials snd service at its worst level. Lastima! They remodeled the rooms and bathrooms and it looks cheap. Pupusas at the dinning room were great...More

Thank Enrique B
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 1 August 2016

Dear Enrique B, Thank you for reviewing us! We appreciate your comments and all your opinion it’s going to be transmitted. We are very sorry you did not feel satisfied with our service, we'll work on it. We are attentive to any suggestions, thank you...More

Reviewed 23 July 2016 via mobile

Good hotel with nice rooms in fine location. San Salvador is not easy city to travel and the hotel is near the business area. Lotvof meeting and conventions are there. The poos is not open. Food is very good.More

Thank Rafi R
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 25 July 2016

Dear, Rafi R, Thank you for this great review! We are really happy to learn that you enjoy the location for our hotel. It was a pleasure to have you as our guest; we look forward to seeing you again on your next trip to...More

Reviewed 20 July 2016

This is a hotel very good located, close to the world trade center in the hart of San Salvador, lots of restaurants and shopping centers around. The hotel is kind of old, rooms are good, clean and quiet. I give 3 star out of 5...More

Thank marc0espin0za
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 21 July 2016

Dear marc0espin0z, Thank you for reviewing us! We appreciate your comments and are glad that you enjoyed our direct access to World trade center, where you can find a lot of good restaurants. We are really happy that you enjoyed our rooms too, we will...More

Reviewed 19 July 2016

Booking.com should have let us know that there was no pool when we got there. I specifically booked this hotel because of the pool. We were not happy and the management did nothing about it. No discount at all. When you come from a cold...More

Thank Belinda M
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 29 July 2016

Dear Belinda M, Thank you for sharing your review with us. It’s really important for us to know about your experience with us and we appreciate your comments. We are working on the pool; it is something we had to do. This is in order...More

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Best Value Properties in San Salvador, El Salvador
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$99 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (65)
Dining (18)
Pool & Beach (13)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
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EssexGirl324
31 March 2018|
AnswerShow all 2 answers
Response from kwaltz56 | Reviewed this property |
No shuttle service. Lots of taxis each way. About 30-35 per trip
0
Votes
Kathy Lee V
19 December 2016|
AnswerShow all 6 answers
Response from marc0espin0za | Reviewed this property |
You are like a 25 minutes. Better option is the Holiday In
1
Vote
DrTomG
9 October 2016|
AnswerShow all 3 answers
Response from regiovagabundo | Reviewed this property |
Look like they have an external service but in the same building.
1
Vote
Room Tips
"Stay away from the highway side of the hotel. (road noise)"
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"No acceptable options unless you like the noise overnight"
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"higher floors have less noise"
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"720 have a great view"
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