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Premier Palace Hotel

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437 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Kiev, Ukraine
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2016

Good location of the hotel (in the centre of the city), well equipped meeting rooms for conferences, seminars etс. on the second floor of hotel, good staff, comfortable foyer for coffee breaks and cocktails.

Helpful?
Thank Olha P
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Olha, We appreciate your kind review about our hotel. We are happy to know you have enjoyed your visit to our house and looking forward to welcoming you soon again. Kind regards, Alexey Metelskiy Director Sales & Marketing More 

Denpasar, Indonesia
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 May 2016

I can not come up with any other hotel to stay in Kiev for foreigner tourist! The property located right in the city center and surrounded by the sham of the historical buildings. I personally love the bar on the first flour which serves best ever hot chocolate!! Rooms are a bit out of date...It reminds me soviet times but... More 

Helpful?
Thank 8LavaLaguna8
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear 8LavaLaguna8, We appeciate your kind review about being the Premier Palace Hotel. We are pleased you have searched the history of Ukraina Hotel (formar name of Premier Palace) and know this is a landmark property and the only hotel in operation since beginning of 20th century. Additionally, the Premier Palace is first five-star in Kiev since 2001. We do... More 

Vero Beach, Florida
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 April 2016

Very nice hotel, tastefully decorated and very comfortable. It's a great location to walk to nearby restaurants and attractions. Food was good and staff was great. Nice gym, pool, spa. Truly impressive.

Helpful?
Thank tlcTeresa
AlexeyMetelskiy, Директор по продажам at Premier Palace Hotel, responded to this review

Dear Teresa, Thank you for your time to write such a warm review and appreciate our team's efforts to welcome every guest like a king. We are looking forward to welcoming you again to make your journey to Kiev smooth and memorable one. Kind regards, Alexey Metelskiy Director Sales & Marketing More 

Riva del
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 April 2016 via mobile

The hotel is from 1909 so it plays in the traditional hotel category like Ritz in Paris, Adlon in Berlin or d'angleterre in Copenhagen. Those are diffecult benchmarks to, but Premier Palace matches ok also considering that the price is significant lower. Service is excellent. The spa and pool is very good and the restaurants are classy. I recommend the... More 

Helpful?
Thank TghTgh
AlexeyMetelskiy, Директор по продажам at Premier Palace Hotel, responded to this review

Dear TghTgh, We appreciate your fantastic feedvack with an overview about historical heritage of the Premier Palace - the only acting historical hotel, which welcomes its guests since 1909. We are happy you have enjoyed our services and do hope to welcome you again when you come to Kiev. Kind regards, Alexey Metelskiy Director Sales & Marketing More 

Basel, Switzerland
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 20 April 2016

This Hotel is really nice, it has very nice staff. Excellent breakfast and the pool is a dream. De gym rooms have also everything you could ask for. And the saunas are clean and nice. I loved the shampoo they have in the showers at the spa!!! The Staff in the breakfast restaurant just reads every possible wich you might... More 

Helpful?
Thank quieroaguadecoco
AlexeyMetelskiy, Директор по продажам at Premier Palace Hotel, responded to this review

Dear quieroaguadecoco. Thank you for sharing your experience about being our guest. We are delighted to know we have made your happy and looking forward to welcoming you soon near future. Kind regards, Alexey Metelskiy Director Sales & Marketing More 

Lyon, France
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 April 2016 via mobile

The hotel is perfectly situated in the center of Kiev, only few minutes from the independence square. Even if some of the services are a bit overpriced, the quality is here. The gym and sauna facility and very well equipped and the pool/sauna are matching high standards. Trainers and workers of the gym are professional and very helpful. The hotel... More 

Helpful?
Thank SpiceNsweet
AlexeyMetelskiy, Директор по продажам at Premier Palace Hotel, responded to this review

Dear SpiceNsweet, Thank you for a nice feedback about being the guest of the Premier Palace Hotel. We are pleased you have enjoyed your stay with us. Please kindly accept my personal apologies for the accident with our colleague at the reception. We have discussed this issue with front office manager to be more proactive in uncertain situations to keep... More 

Luxembourg
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 April 2016

Top 5* hotel. City center. Very, very nice wellness. Perfect breakfast, and serving until 11am. Avoid the rooms facing the 2 streets. Pillows are not the best but they keep bringing you other ones until you're happy. Sushi restaurant with the best reputation in town.

Helpful?
Thank Captain_speaking99
AlexeyMetelskiy, Директор по продажам at Premier Palace Hotel, responded to this review

Dear Captain, We appreciate your fantastic feedback about your being guest of the Premier Palace Hotel. We are happy you have enjoyed our services and attitude of team to host every guest rather than captain but king. I will pass your regards to colleagues to inspire them for further achievements. We are looking forward to welcoming you soon again. Kind... More 

Miami, Florida
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 April 2016 via mobile

Spent two night in this hotel. This morning at 5am I was awakened by shouting, banging on doors, and loud discos music. I twice called the front desk but it went on for more than an hour. The hotel is not for business. I won't even comment on the type of people who frequent this hotel with their "girlfriends". Blaring... More 

Helpful?
1 Thank Glenko
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Glenko, Thank you for taking time for sharing your review about visit to our hotel. We are very sorry you have get bad night on Friday due to terrible behaviour of some of our guest. We know about that accident I did our best to prevent bothering other guests. We want you to know this is not the type... More 

istanbul
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 March 2016 via mobile

Excellent location with welcoming staff and comfort. I've been only one night during a business trip and couldn't use amenities & services offered as well as facilities. I am sure they are satisfactory. Just be aware of the traffic nearby around 5-6 pm.

Helpful?
Thank mustafaak
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Mustafa, Thank you for your nice feedback about beeing our guest. We do hope you will come back to the Premier Palace Hotel again when you are in Kiev next time and enjoy all our services. Kind regards, Alexey Metelskiy Director Sales & Marketing More 

Warwick, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 March 2016

As a frequent visitor to the hotel, I would highly recommend . The rooms are very comfortable and the facilities are excellent. The breakfast is excellent and I would highly recommend the hotel to nayone

Helpful?
Thank Frank P
AlexeyMetelskiy, Директор по продажам at Premier Palace Hotel, responded to this review

Dear Frank, We appreciate your excellent review about the Premier Palace Hotel you have shared with travel community. We are happy our loyal guest always enjoys his travel to Kiev. And our property is a significant part of good memories you keep about coming here. We are looking forward to welcoming you soon again near future. Kind regards, Alexey Metelskiy... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
Terracotta Restaurant
Terracotta Restaurant
Cuisines: Contemporary, Italian, Mediterranean, European, Ukrainian, Seafood, Central European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Premier Palace Hotel located in the heart of Kiev is the most vibrant and luxurious hotel in the Ukrainian capital. The Premier Palace Hotel, built at the beginning of the 20th century in the heart of downtown Kyiv, is one of the city's architectural heritage sites. The only historic hotel among Kiev hotels had become Ukraine's first five-star hotel. Guests can enjoy its atmosphere of European comfort and luxury, where traditional hospitality meets contemporary style. We serve outstanding breakfast buffet with separate stations dedicated to Mediterranian, Classic European, Ukrainian and Asian cuisines. Dishes are updated everyday so you won't get bored. The pearl of the breakfast is the Premier Hotels' Fresh Organic Ukrainian concept - Ukrainian and typical Kyiv region dishes cooked from local eco products using unique recipes of our cooking team. We are always ready to say to you: "At your service!" The Hotel offers a variety of choices, from standard rooms to Presidential Apartments in Kiev. ... more   less 

Additional Information about Premier Palace Hotel

Address: 5-7/29 Taras Shevchenko Blvd / Pushkinska St., Kiev 01004, Ukraine
Region: Ukraine > Kiev
Price Range: €191 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Palace Hotel 5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Premier Palace Kiev
Hotel Premier Palace
Hotel Style:
#5 Business Hotel in Kiev
#6 Spa Hotel in Kiev
#6 Family Hotel in Kiev
#13 Luxury Hotel in Kiev
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Questions & Answers

Here's what travellers have asked, with answers from Premier Palace Hotel staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Premier Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want to sleep well, ask for a room as far away from the strip club as possible.”
 of 5 bubbles soupmama, 15 Nov 2016 | Read review
“If you have mobility problems ask for a room near the lifts, this is a very large hotel.”
 of 5 bubbles 186KarenR, 24 Oct 2016 | Read review
“To ask for a room with view to the street”
 of 5 bubbles ECgrizzly, 21 Aug 2016 | Read review
“The staff were helpful so contact the booking service or concierge.”
 of 5 bubbles rodasta, 22 Jul 2016 | Read review
“I asked for a quiet room in the back and twice, the person at the reception took care of my request without any problem.”
 of 5 bubbles KarinG140, 17 Jul 2016 | Read review
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