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Fairmont Grand Hotel Kyiv

Traveller (490)
Room & Suite (170)
Dining (40)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
The five-star Fairmont Grand Hotel Kyiv is located in the heart of the city’s historic Podil district, where every turn reveals unrivalled views of the Dnipro River, the golden domes of surrounding cathedrals, and countless world-famous architectural landmarks. The hotel features 258 guest rooms, each exceeding 42m2. Hotel also features a restaurant, a lobby champagne bar, a fitness room, swimming pool, spa zone, and the underground parking. There are 12 rooms for conference services at the hotel, from 20 m² up to 460 m², including a luxurious Atrium and the biggest in the city ballroom for grand events. Guest room amenities and features• Air-conditioning with individualclimate control• Pillow-top mattresses, 300-thread-countlinens, down-filled pillows and duvets• Plush bathrobes• Exclusive Le Labo Rose 31 bathroom amenities• 42" LCD HDTV with media-connectivity panel• On-demand video system• High-speed Internet (including wireless)• Desk and telephone with voice mail• Laptop safe• Сoffee maker, kettle and refreshment centre• Hair-dryer• Garment bags
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
73Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
Reviews & more
611Reviews
536Photos
7Q+A
100Room tips
Traveller rating
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Popular mentions
We stayed few times before in Fairmont (both business and family visits). However, we faced declining standards during our last visit:* nobody at the entrance intended to help us with bulky luggage (we have 6 year old boy with us) and help of doormen/concierge would be much
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Review collected in partnership with fairmont.com
Response from Fairmont K, Guest Relations Manager at Fairmont Grand Hotel Kyiv
Responded 1 week ago
Dear Guest! First of all we are terribly sorry about some confusions and unpleasantnesses which probably could take place during your last visit! We take into account the situation mentioned above and draw the conclusions about what really happened. We assure you that all our staff is highly qualified, well-educated and very experienced and always ready to help and satisfy all the requests of our dearest guests! Any way, we apologize for some inconveniences and we regret to have caused you so much trouble. We hope to see you again in our hotel, please remember that you are always welcome here any time! We sincerely hope that your next visit to the "Fairmont Grand Hotel Kyiv" will be more pleasant for you and all your family and we are looking forward to meeting soon in Kyiv! Best regards, Tatiana Budnichenko Guest Relation Manager
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Starting with that nobody in a harry to help with your suitcases Following 1,5 hours waiting for pizza, which was just awful. I found in my bathrobe’s pocket ladies sanitary pads cover. It did not look like washed one. In every our attempt to get food we were told that it
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Response from Fairmont K, Guest Relations Manager at Fairmont Grand Hotel Kyiv
Responded 2 weeks ago
Dear Guest! Thanks for your feedback. We are very sorry about the situation mentioned above. We apologize for any inconveniences caused to you. We should find out the matter described by you and please, as soon as possible, directly contact us again sending your message to kyiv@Fairmont.com and specifying your full name and the date of your stay here in the "Fairmont Grand Hotel Kyiv". We assure you that we will pay particular attention to this case. We value our reputation and its unacceptable pattern. Looking forward to hearing from you soon and thank you for informing us! Sincerely Yours, Tatiana Budnichenko Guest Relation Manager
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Perfect location with Fairmont quality. It is so close to old city center and also shopping places. rooms are bigger than usual standard rooms. they serve nice breakfast but they may serve more alternative at buffet. they do not apply double supplement for last minute
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Response from Fairmont K, Guest Relations Manager at Fairmont Grand Hotel Kyiv
Responded 3 weeks ago
Dear Mr. Gursoy! Thank you very much for your comment and your stay at "Fairmont Grand Hotel Kyiv"! It is nice to know that you enjoyed here in our beautiful hotel! Splendid, breathtaking views of Kyiv city from windows of the "Fairmont Grand Hotel Kyiv", a lot of space in our rooms, delicious cuisine and impeccable service - it is hard to remain indifferent and be unmoved by all these great advantages of your stay here! Located in such an interesting place, "Fairmont Grand Hotel Kyiv" is the best destination for all our numerous guests and visitors! Come again to Kiev, stay at our hotel and you will always have great impressions and unforgettable experience! With warm regards, Tatiana Budnichenko Guest Relation Manager
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We’ve stayed in many luxury hotels in many countries that counts I don’t remember, but I've never seen anything like that. How many times do prices change in a 5* hotel? Do you know? I finally saw that. We come to Kiev often with my wife and generally we stay at Fairmont Hotel.
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Response from Fairmont K, Guest Relations Manager at Fairmont Grand Hotel Kyiv
Responded 4 weeks ago
Dear Mr. Alioglu! According to the general rules of the business hotels, the price rates during weekend are always lower than during the weekdays. It is not the price policy of our hotel but the common standard practice of the world hotel system. During weekends the most of the business hotels all over the world offer lower prices for their guests than usually. You arrived at midnight of Thursday-Friday. If you have booked the room via Internet, you could check-in only at 3 PM on Friday (our standard check-in time), not at 12 AM of Thursday-Friday night. We hope for your understanding and we apologize for some inconveniences. Our staff is very high-qualified and offered you the best conditions and options for your pleasant stay. We assure you that fresh fruits and the room of upgrade category are guaranteed for you during your next visit. We hope to see you again in our hotel and looking forward to greet you in Kiev next time! Thank you for your understanding! With best wishes, Tatiana Budnichenko Guest Relation Manager
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This is a very nice and well maintained hotel. The rooms are good size with excellent beds and fabrics throughout with good cleanliness of all public areas and room. A few challenges initially with heating of the room and judging by the sound of other guests it appeared to be a
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Response from Fairmont K, Guest Relations Manager at Fairmont Grand Hotel Kyiv
Responded 4 weeks ago
Dear Mr. Coxon! We thank you for your comment and we take into account your opinion. We apologize for some inconveniences during your last stay in "Fairmont Grand Hotel Kyiv". Any way we hope you had a nice time here in spite of some little troubles. We are looking forward to see you again in our hotel. "Fairmont Grand Hotel Kyiv" is a synonym of high quality and class, great service and exclusive comfort! See you soon in "Fairmont Grand Hotel Kyiv"!!! Sincerely Yours, Tatiana Budnichenko Guest Relation Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Bedroom of presidential suite
Bedroom
Photo provided by managementFairmont Grand Hotel Kyiv
Dnipro Signature Suite
Photo provided by managementFairmont Grand Hotel Kyiv
Presidential Suite guestroom
Royal bathroom
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No, they do not. The only Floor Ladies I can think of are the ones which existed in the Soviet days (ie before 1991) in "Intourist" hotels for foreigners in the Soviet Union, and disappeared together with the Soviet hotel system. Fairmont, like all quality 5 star hotels, has an excellent concierge service who are very helpful.
1 vote
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You can smoke cigars and they have a selection that you can purchase there
2 votes
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Do you have a swimming pool ?
Yes of course
0 votes
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12
"The views of the river are beautiful...try to arrange for those rooms."
"River view is well worth it!"
"River view"
"If you are a smoker request for a room with balcony."
"sixth floor, rooms 636 and 638"
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PRICE RANGE
US$213 - US$361 (Based on Average Rates for a Standard Room)
LOCATION
UkraineKiev
NUMBER OF ROOMS
258
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