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The rooms are good, spacious, but not cleaned properly and very noisy outside. The staff members need to learn to smile. The food is average. There are shops downstairs to buy food and beverage which helps. I would expect more from a 4-star hotel overall.
Still the best hotel in Bucharest. We are constantly impressed by the high level of services offered by this hotel. We have been loyal customers for more than nine years and have not been disappointed at this time. The rooms are well-equipped, highly qualified staff,...More
Thank attila csaba s
Response from RINHotels, Front Office Manager at RIN Grand HotelResponded 3 days ago
Dear Valuable Guest,
What can I say? Thank you for such a wonderful review and for highlighting our exceptional staff and services ; I know the team will be very proud! We aim to turn moments into memories for our guests and it sounds like...More
You will be greeted by an English Speaking concierge and reception. Have wifi inside room. However there was no complementary water. Breakfast is ok but it gets repetitive and few selection. The hotel is far from the old town and tourist spots. Upon checkout one...More
Lovely hotel. Food excellent. Bad location, as we enjoy our walks but right on a main road and the fumes are sickening.
Most staff quite pleasant but some reception desk and gym staff very unfriendly and abrupt and felt uncomfortable having to go to them...More
Response from RINHotels, Front Office Manager at RIN Grand HotelResponded 4 May 2018
Thank you for your feedback and even more for your stay with us at the RIN Grand Hotel ! I am glad to hear that overall your experience was positive. Regarding our location, RIN Grand is located in a residential area, perfect to...More
Stayed for second time, location looks bit outside of center but it’s few minutes by car only. New refurbished rooms has nice size and very clean. Reception and service staff in the restaurant are helpful. Good value for the money!More
Response from RINHotels, Front Office Manager at RIN Grand HotelResponded 16 March 2018
Dear Valuable Guest,
A returning guest is one of the biggest compliment for us, it indicates that our service approach was well liked and we are on the right path. Your kind words about your stay at the RIN Grand Hotel and your experience with...More