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Phoenicia Grand Hotel

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Phoenicia Grand Hotel
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262 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Timisoara, Romania
Reviewed 19 July 2015

I stay here many times when I was travelling to Bucharest. I think is one of my preferences when I go there. I especially enjoyed the breakfast, but I also like it's big, they have many restaurants (from italian to lebanese). the staff is friendly and the rooms are nice (now they are starting renewing, which is a good news)....

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Helpful?
Thank ovidiuchise
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking a moment to share your experience with the Trip advisor community. Our customers feedback it motivates us every day to improve the standards of our work. We are glad that you enjoyed our breakfast and also that the position of Phoenicia Grand Hotel was a plus for you. We are expecting you...

Billingshurst, England, United Kingdom
Reviewed 2 July 2015

This is the second time I have stayed at the Phoenicia and I am impressed with the standard of food, breakfast especially, the variety of restaurants at very reasonable prices and the efficiency of the staff. The Lebanese restaurant for dinner is a must. The carpets in the bedrooms need to be replaced but I believe there is an ongoing...

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Helpful?
Thank Robert S
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you for choosing Phoenicia Grand Hotel and for sharing your exceptional review with the Trip Advisor community. Your feedback is very motivating and we are proud to have offered you a wonderful experience. We look forward to having you back again soon! Kind regards, Anca Ionescu Sales Department

Fortrose, United Kingdom
Reviewed 2 July 2015

First impression on arrival is that the external appearance of the hotel certainly lives up to its name. Inside it is likewise grand but the spacious lobby and reception area could do with brightening up. Just to the left of the reception is a lower area full of birds cages with a variety of budgies chirping away. The staff at...

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Helpful?
Thank Ramsay M
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking a moment to share your experience with the TripAdvisor community. We genuinely appreciate feedback from our customers, as it motivates us every day to improve the standards of our work. It is a plesure to read that you enjoyed most of the services we offer and thank you for your appreciaton. Next...

Istanbul, Turkey
Reviewed 26 June 2015 via mobile

Very big building to many outlets for Food and beverage lobby to dark. Check-in too fast and friendly Corridors dark when you walk sensors make lights Too old rooms Free tea and coffee Clean rooms What you need shaving set tooth past brush free Internet too poor and all night no internet just start work morning Reception not give good...

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Helpful?
Thank keremsuna1970
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear guest, Thank you for choosing to stay with us and for the time you spent to share with us your feedback. We are happy to read that you enjoyed most of the services we offer! Improving our services is a permanent issue for us and our costumers suggestions are very important, so your remarks will not go unnoticed. We...

Bucharest, Romania
Reviewed 19 June 2015 via mobile

Phoenicia is perfectly positioned between Henri Coanda OTP airport (15 min taxi) and Pipera business district (15 min taxi). This is the main feature of this hotel from my poont of view. It averages on cleaning and breakfast, didn't like the dated oriental decor (I believe those were quite nice 5 years ago).

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Thank redhotmustard
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking a moment to share your experience with the Trip advisor community. We greatly appreciate feedback from our customers, as it motivates us every day to improve the standards of our work. We are glad that the position of Phoenicia Grand Hotel was a plus for you and we are expecting you again...

Dubai, United Arab Emirates
Reviewed 2 May 2015

I have stayed there for 2 months. This is one of the best hotel in Bucharest. Three top class restaurants are there to cater your need. The gym was also good. Their services are awesome. They really provide 4 star services and truly recommend for all travelers. Last but not the least, breakfast is the best in the city with...

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Thank TADUTT81
Sibiu, Romania
Reviewed 2 April 2015

The hotel has an amazing breakfast it's very close from the airport and the mall. the gym is a litle bit small, the hotel bar has a nice staff and overall it was a nice stay. I will come back for sure.

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Thank iulian c
Bucharest, Romania
Reviewed 17 March 2015

The property is rather big and sparkling clean. The room was spacious, nice decorated, flat screen TV, with all the amenities needed. The bath big and with bathtub, bathrobe and slippers. Also the hotel has 4 different restaurants, which was great. We have tried the Italian one, nice atmosphere and serving. Also the breakfast was good, with an exotic touch,...

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Thank Turista2011054
Constanta, Romania
Reviewed 10 March 2015

The hotel's decorations are a funny mixture of colors and objects strangely put together, a style one would normally define as classic oriental. The reception staff is probably one of the nicest and helpful I have ever met, check in/out lasted very shortly. The room was large and clean, and that would be all for the positive aspects concerning it....

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Thank Monica M
Istanbul, Turkey
Reviewed 10 February 2015 via mobile

Very friendly check in nice big rooms excellent internet big breakfast buffet fresh juice free to many food outlets casino hood place for stay room temputure can not control too hot al what you need in the room free close city center and big public park

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Thank keremsuna1970

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the North part of the capital ( Baneasa Area ), close by to two of the most important communication nodes for air travel in Bucharest, but not far away from the city centre, Phoenicia Grand Hotel is an elegant, monumental and still extremely welcoming hotel.What counts for us is what is important to you and this is why comfort and well-being are inviting you to come in and leave all your worries at the entrance and enjoy personalized services and the havens of peace and quiet as Phoenicia Grand Hotel offers you: 348 rooms and apartments, 4 restaurants, 10 conference rooms, bar, spa center, beauty shop, large car park, free internet in all areas of the hotel, ATM. ... more   less 

Additional Information about Phoenicia Grand Hotel

Address: 87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
Region: Romania > Bucharest
Price Range: €58 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenicia Grand Hotel 4*
Number of rooms: 348
Reservation Options:
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Also Known As:
Phoenicia Grand Bucharest
Hotel Style:
#11 Spa Hotel in Bucharest
#31 Luxury Hotel in Bucharest
#33 Business Hotel in Bucharest
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Questions & Answers

Questions? Get answers from Phoenicia Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4 floor and above!”
 of 5 bubbles sisco4779, 27 Mar 2017 | Read review
“Standard room are perfect for a business trip”
 of 5 bubbles 838adrianv, 2 Feb 2017 | Read review
“Intersting place”
 of 5 bubbles teodorr175, 16 Nov 2016 | Read review
“All the rooms are the same some how.”
 of 5 bubbles abdullab2014, 1 Nov 2016 | Read review
“Ask for a room in the renovated part”
 of 5 bubbles Exinal, 8 Oct 2016 | Read review
5 of 5