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Premier Palace Hotel & Spa

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Traveller (85)
Room & Suite (290)
Dining (87)
Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor4%
  • Terrible8%
Travellers talk about
“sky bar”(11 reviews)
“nice facilities”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (223)
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131 results
Traveller rating
73
23
15
8
12
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Time of year
LanguageEnglish
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73
23
15
8
12
Show reviews that mention
All reviewssky barlarge comfortable bednice facilitiesnice hotelnice roombucharest hotelshotel roomthe hotel staffrooms are bighydropooltaxirelaxationromaniacityjacuzzicheckinluxury
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1 - 5 of 131 reviews
Reviewed 11 March 2018 via mobile

We enjoyed our stay when we took down our expectations to a 3-star level. Room: Very nice & clean Breakfast: average Dining (sky level): Poor SPA treatments: Great! SPA thermarium: OK (some things were very nice but the showers had a smell of mold) Location:...More

Thank Elin K
Response from Premier Palace H, Guest Relations Manager at Premier Palace Hotel & SpaResponded 12 March 2018

Dear Elin, At first we would like to thank you for your feedback after your stay in our hotel. Your feedback will enable us to identify and correct any weak spots in each area, so our guests will always find the amenities and service of...More

Reviewed 26 January 2018

The hotel is NOT 5-star quality by any means. Even giving it 3.5/4 stars would be pushing it. At check in we were told Breakfast was INCLUDED in our price. Our 1st morning we had breakfast which wasn't great but nicely laid out. The 2nd...More

2  Thank TJ--American
Response from Premier Palace H, Director of Sales at Premier Palace Hotel & SpaResponded 15 February 2018

Dear Guest, Thank you for writing your review on Tripadvisor after you stay with us. We would like to apologize for your negative experience at our breakfast serving. We will learn more about your specific situation and make things right in the future. We look...More

Reviewed 20 December 2017 via mobile

My friends and I enjoy Premier Spa every few months. I have no complaints about the staff or the quality of their services, everything is very professional. In regards to the reception services though, things change, unfortunately. We always perform reservations over the phone, and,...More

1  Thank Mihaela I
Response from Premier Palace H, Reservations Department at Premier Palace Hotel & SpaResponded 19 January 2018

Dear Mrs. Mihaela, First and foremost, please accept our apologies for the inconveniences that you met and I thank you for writing this review and bring it to our attention. After having a discussion with the Front Office Department, there is a problem regarding how...More

Reviewed 9 October 2017 via mobile

Worst hotel . I would not give it 5 stars. 35 degrees in the room and they say that they cannot turn it off because the entire hotel sistem is "on heat mode" and the thermostat in the room is actually useless. Also, very expensive...More

1  Thank George M
Reviewed 9 October 2017 via mobile

This Hotel is the worst I’ve been too ! Lousy location. Terrible housekeeping, switched two rooms until I was too tired to keep packing/unpacking due to water leaks and dirt. No A/C!!!! When my wife and I complained about the room - they gave us...More

1  Thank Ben S
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$87 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Bucharest
#23 Classic Hotel in Bucharest
#25 Business Hotel in Bucharest
#27 Trendy Hotel in Bucharest
#57 Family Hotel in Bucharest
#81 Quaint Hotel in Bucharest
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Bucharest
#23 Classic Hotel in Bucharest
#25 Business Hotel in Bucharest
#27 Trendy Hotel in Bucharest
#57 Family Hotel in Bucharest
#81 Quaint Hotel in Bucharest
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (85)
Room & Suite (290)
Dining (87)
Pool & Beach (31)
Amenities (136)
Family and Play Areas (2)
Questions & Answers
Ask a question
Insomniac48
4 May 2017|
AnswerShow all 5 answers
Response from Janiche H | Reviewed this property |
The hotel have transportservice to the airport, but they charge much more than a taxi. Taxi is not a problem to the airport. Bevare that taxi from the city center and back to the hotel will cost you 3-4 times more than... More
1
Vote
Insomniac48
4 May 2017|
AnswerShow all 2 answers
Response from derek1975186525 | Reviewed this property |
Taxi across city of 8 miles, around 30 mins cost £3. Tram stop nearby but taxi so cheap no need to wait. Ask for price for airport taxi as our driver knowingly took us the motorway which was full of roadworks and charged us... More
1
Vote
Claire M
9 April 2017|
AnswerShow all 3 answers
Response from Premier Palace H | Property representative |
Dear valued Guest, On behalf of Premier Palace Spa Hotel, we would like to express our sincere gratitude for the fact that you have chosen and trusted your vacation to us. We strive every single day to achieve the highest... More
0
Votes
Room Tips
"Choose a room in a different hotel"
Read review
"Stay away from this hotel"
Read review
"Great SPA and pool"
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"Try the SPA facility !"
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