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Hotel Phoenix

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#20 of 58 Hotels in Zagreb
Certificate of Excellence
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192 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Belgium
1 review
Reviewed 11 October 2016

We booked a "classic room with spa & relax". The bed was good,. The shower in the bath was old and dirty. There was a showerdoor missing. 2 lights in the room didn't work. The food in the restaurant was good, very correct and friendly waiters. The Wellness was a big disappointment ! Being downstairs in the wellness area, nothing... More 

Review collected in partnership with this hotel

Helpful?
Thank paulvE4884LN
Abu Dhabi, United Arab Emirates
1 review
Reviewed 11 October 2016

I like too much the room, Resturant , gym and room services. Staff are very friendly and professional. Reception people are too kind and they helpt me when they gave me the room 3 hours before the check in. The two reception men are so kind and the teciption girl is friendly and wonderful. I like too much the staff... More 

Review collected in partnership with this hotel

Helpful?
Thank waseem_127
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2016 via mobile

Nice Hotel though away from city centre. Helpful staff with a good breakfast spread. Suggest to carry your own Kettle if you are a tea or coffee lover as they do not have facility and specially if you are an early riser and addicted to bed tea as they start serving breakfast not before 7 am. In total a good... More 

Helpful?
Thank poonam g
Zagreb, Croatia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016

Perfect wedding organization with excellent food and service. Excellent communication waiters and guests. Beautiful reception area with excellent food, parking, and landscaping Room with all necessary, clean, tidy and beautifully decorated.

Review collected in partnership with this hotel

Helpful?
1 Thank majam16
Paris, France
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2016

Beds are very comfortable. Room is well equipped and the WI-FI is good. We took 2 rooms (for two couples) and everyone liked the hotel. Breakfast was good and well prepared. Parking lot is large with a door to enter directly to the hotel. We all enjoyed our stay.

Helpful?
1 Thank ilanarie
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, Thank you for taking your time for the review. we love to hear about our great services. We really appreciate it and hope to see you soon, take care! More 

Kastrup, Denmark
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 September 2016

Stayed here for two nights with my children (18 and 21) in July 2016 in a very nice 3 bed room with all the basics: 3 comfortable beds, TV and good Wifi. We arrived a bit late, but anyway the service in the hotel restaurant (which closes at 21.30) was above expectations The middle-aged waiter was extraordinary and the food... More 

Helpful?
Thank Steen Schjølin L
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, Thank you very much for you kind feed back which is highly appreciated by our team. We hope to have you with us soon again! Best wishes to your family on behalf of the hotel Phoenix team. Best regards. More 

Budapest, Hungary
Level Contributor
12 reviews
7 hotel reviews
Reviewed 26 July 2016

Great hotel, situated in the outskirts of Zagreb with good access to the city centre as well as to the airport. I would definitely recommend it if you are looking for somewhere to stay around the area. The staff is extremely polite and helpful. The hotels offers a great variety of recreational facilities, i.e. gym, jakuzzi, swimming pool, etc. Rooms:... More 

Helpful?
Thank Izabella A
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Mrs.Izabella! Thank your for choosing our hotel for your recent stay in Zagreb. We are very glad that you were satisfied with your room and breakfast. We are also very happy to hear that you enjoyed our services and would be glad to have you with us soon again. Sunny greetings from Zagreb! More 

Monaco-Ville, Monaco
Level Contributor
287 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 3 June 2016 via mobile

Been just one night. They have a big parking in the back of the hotel, the staff is polite and they have a lot of services. The whirlpool is open untill 10pm so you can go also if you arrive late in the afternoon. The rooms are refurbished and clean, maybe a bit small but the single room is nice.... More 

Helpful?
Thank ste1990190408
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, thank you for your review and your wonderful comments! It is so pleasing to read that we exceeded your expectations. We thank you, the customers who take their time to inform us about it. We do look forward to welcoming you once again in the near future. Best regards, More 

Osijek, Croatia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 May 2016 via mobile

Great hotel, quiet location, big parking place, romantic atmosphere, good food, very clean and intimate. Jacuzzi within the room and you must enjoy it, great spa spot, pools and amenities... Also great price for what you get

Helpful?
Thank Marina B
Dunja P, Manager at Hotel Phoenix, responded to this review

Thank You very much for sharing your impressions! We are glad that You felt welcome and comfortable, and of course that You liked the room and food. Thank You and hope we will have the chance to host You again! More 

Wels
1 review
Reviewed 17 May 2016

Would recommend Hotel Phoenix as well, top personal, clean, top destination, perfect breakfast, price is acceptable. So all in one its worth to stay at hotel Phoenix, you will not regret it. For a short trip awesome!!!

Review collected in partnership with this hotel

Helpful?
Thank adrijanav413
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, Thank You very much! We are glad that You had a great stay and that You liked all the amenities. Thank You and hope You will be our guest again! More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Banquet Room
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated in Zagreb's eastern business zone, the elegant Hotel Phoenix is just a 15-minutes drive from the city centre. It offers welcome surprise, FREE Wi-Fi,wellness & SPA area (endless pool, whirlpool for 8-10 persons, sauna, relax area), FREE fitness room, FREE anatomic Biopur pillow available on request, gratis parking space. Each elegant room at Hotel Phoenix features a free Wi-Fi, a flat screen TV with satellite and cable channels, air conditioning, comfortable beds with Biopur anatomic mattresses for a good sleep and a private bathroom. Bathroom amenities include the luxurious Aromatic Collection (Rituals, Pascal Morabito).The hotel's A la carte restaurant Maestro offers delicious Croatian and international cuisine. Guests can enjoy buffet breakfast with show cooking, during which a variety of pancakes and omelettes are prepared. A wide rage of fruit cocktails is available at the bar.The Hotel Phoenix has a wine cellar and an elegant lounge area suitable for gathering smaller groups. Guests are served a selection of top quality Croatian and world-renowned wines of their choice. The lounge bar with its large windows offers a view on the flowery terrace, where tea, coffee and a light lunch menu can be served.There is a fully equipped GOLF INDOOR CENTER. Golf simulators in Phoenix Lounge are recognized by the U.S. PGA.The Hotel Phoenix can be easily reached from the A2, A3, A4 and A12 highways. Public bus station is just 50 metres from the hotel. Transfer from Airport to the hotel and vice versa can be organized on request. ... more   less 

Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: €65 - €82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Phoenix 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Zagreb
#12 Romantic Hotel in Zagreb
#14 Luxury Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Phoenix staff and other travellers.
2 questions
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Dallas, Texas

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Questions? Get answers from Hotel Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“About 20 min. from the hart of the city. Not far from the Airport and good location for traveling south or east of the city.”
 of 5 bubbles ilanarie, 15 Sep 2016 | Read review
“Rooms on the firts floor have bigger beds and larger spaces.”
 of 5 bubbles 243izabellaa, 26 Jul 2016 | Read review
“Make sure you are not getting the really small room-standard room?”
 of 5 bubbles Thomasli, 6 Feb 2016 | Read review
“Romantic rooms come with a big bath :).”
 of 5 bubbles H9622UBmarkk, 21 Jan 2016 | Read review
“Deluxe Romantic”
 of 5 bubbles tihomirs422, 5 Jan 2016 | Read review
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