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The Westin Zagreb

TravelocityUS$130*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$264*
US$130*
US$264*
US$130*
US$264*
US$130*
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The Westin Zagreb
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1,053 Reviews from our TripAdvisor Community

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Showing 853: English reviews
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Brussels, Belgium
Reviewed yesterday NEW

Great hotel in the middle of Zagreb. The hotel is just renovated. Rooms are perfect. Very comfortable beds, good size bathrooms and perfect million dollar view. Buffet with great variety and quality. The staff was very friendly and extremely polite. Hotel's location was perfect, ten minutes walk. I would recommend this hotel to anyone and will stay here again one...

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Helpful?
Thank mihaelchrist76
New York City, New York
Reviewed 2 days ago NEWvia mobile

While the exterior looks like a typical early 80s Eastern European skyscraper, the interior is just lovely. Several of the floors, including mine, were just renovated and the motif is nice. Our floor had fresh fruit and flavored water by the elevator to sample each day - apricots, strawberries, etc. The concierge and staff were friendly and informative and the...

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Thank Joe O
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

What a huge disappointment with this 5* star hotel! Firstly, the spa area was very dirty and smelly. The changing rooms had very intense pee smell, the floors were extremely dirty and obviously not cleaned for days. We decided to leave it after 10 min because we felt we might get caught by some bacteria. Every public spa I have...

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Helpful?
Thank Milenko P
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for staying at the Westin Zagreb and thank you for the feedback. We are sorry and apologize for the inconveniences you experienced in the hotel. We are looking into all matters you are mentioning. Regarding to the spa area we will discuss all the mentioned things with our partner, spa operating company. Regarding to ther comments,...

Reviewed 5 days ago NEWvia mobile

Hotel that is in a Zagreb city centre - famous for its long years tradition. Everything is walking distance from there. Some of the floors were renovated recently. The view from the hotel - especially from the 17-th floor is great. Food in the restaurant is very good - zagorski strukli are very tasty here. If you have a business...

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Thank Annabrajkovic
Reviewed 5 days ago NEWvia mobile

The key point is that the hotel needs a remodeling asap. Its 1980 concept hotel and still is there. The room (specially the bathroom) is tiny and hot, very hot. The AC was not working, the carpet was full of stain, and although it was a non-smoking floor, the smell of cigarettes/cigars is very present. The location and breakfast is...

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Helpful?
Thank Ivana M
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for sharing your impressions. We will look into the points you are bringing up. We are sorry for the inconvenience with the AC. We had some issues few days, but it is fixed. Thanks once again and welcome back. Best regards

Reviewed 1 week ago NEWvia mobile

This is a big hotel in Zagreb, 17 floors, that means it might be crowded specially for the breakfast time. Still all stay of 2 days was smooth and good. Reception service is fast and friendly. Rooms are clean. My room was extra big and comfortable. Bed is great if you prefer harder one. TV channels choices are limited and...

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Thank Goran B
Pamplona, Spain
Reviewed 1 week ago NEW

I stayed two nights in Zagreb, each one in a different hotel. The Westin was my second one, and I enjoyed it very much. It has the American standards (big and spacious room, well-decorated, big and comfortable bed with tons of pillows), plus a perfect location and a good service. The common areas were perfect and they also have a...

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Thank Charo S
Singapore, Singapore
Reviewed 1 week ago

We stayed one night with a tour group. Hotel is a bit dated. One of the lamp in the room was not working. Quite thoughtful of Hotel to provide a stool in the toilet. Breakfast spread was good and interesting. Good variety of bottled jam and honey. .

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Helpful?
Thank ZhaoXiuMei
Naas, Ireland
Reviewed 1 week ago via mobile

I stayed here for four nights while attending a conference, the gala dinner also took place here. The front desk we're friendly as was the hostess on arrival at breakfast. The rooms looked fine though they were not at the highest standard of cleanliness. Rather disgusting for any level hotel. The sheets were not changed during my four night stay...

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Helpful?
Thank holmagic
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for sharing your impressions. I am sorry that you did not feel fully satisfied. I will share your impressions with my team. We will look into the points you are bringing up and we will certainly work on the improvement. Thank you once again. With our kindest regards

A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed 1 week ago via mobile

I have been in hundred hotels. Definitley the most amazing staff at the reception and also in the restaurant. I would definitly come back again , and all my bussines associates because this service and kindness we did not find anywhere else yet.

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Thank A TripAdvisor Member

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Zagreb

Address: Ulica Isidora Krshnjavoga 1, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: €81 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Zagreb 5*
Number of rooms: 349
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin
Hotel Style:
#3 Spa Hotel in Zagreb
#5 Casino Hotel in Zagreb
#9 Family Hotel in Zagreb
#12 Business Hotel in Zagreb
#12 Luxury Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Zagreb staff and other travellers.
12 questions
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Questions? Get answers from The Westin Zagreb staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a renovated floor”
fcfrag, 8 May 2017 | Read review
“Choose another hotel”
robertt188, 8 May 2017 | Read review
“prefer rooms with view on the old town and not communicating ...”
Pat042, 13 Apr 2017 | Read review
“Mid and higher floors have great view on the north side”
974carv, 7 Mar 2017 | Read review
“Starwood Preferred Guest Floor”
Herc-hedonist, 23 Feb 2017 | Read review
5 of 5
Travelocity
US$130* /night
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Prices are for 1 room, 2 adults
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