If you’re looking for a family-friendly hotel in Zagreb, look no further than The Westin Zagreb.
While staying at The Westin Zagreb Hotel, visitors can check out Lotrščak Tower (0.6 mi) and Zagreb 360 (0.6 mi), some of Zagreb's top attractions.
Rooms at The Westin Zagreb provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at Zagreb Westin guests have access to a concierge and room service. You can also enjoy a pool and an on-site restaurant.
If you like cafes, Westin Zagreb is conveniently located near A most unusual garden, Amélie, and Quahwa.
Zagreb is also known for some great history museums, including Tortureum - Museum of Torture, Archaeological Museum and Andautonia Archaeological Park, and Image of War - Photography Museum, which are not too far from The Westin Zagreb.
The staff at The Westin Zagreb looks forward to serving you during your upcoming visit.
I have stayed in this hotel several times and will always be my my preference when traveling to Zagreb. The rooms are super clean and quiet with comfortable beds. The hotel staff is extremely nice, especially the bar and restaurant staff. Major props to them for their nice and professional communication. Will definietly stay at the Westin again for my next trip to Zagreb. Thanks.
I booked at the Westin after reading the good reviews, and I completely agree with them. This is a great hotel in Zagreb, easy to reach by foot from the city center. The service is fabulous and the rooms are quiet and comfortable. The mattress is extra wonderful, and there is 24 hour room service as well. The breakfast is very good despite the Covid restrictions. The front desk was always there to help, and the level of dedication was really amazing (I needed to get the Covid test done before flying back home, and I had no clue where to go, but the lady at the front desk took her time to search for the correct information and translate it from Croatian). I would definitely go back whenever I'm in Zagreb. Totally recommend.
I'm writing this review from the Millésime lounge of the Sofitel Dubai The Obelisk which opened on 28th October 2020 and can be considered as a real 5 star hotel. I think the hotel industry needs to reconsider its rating system and either increase the range from 1-7 stars or move the old 5 star hotels down to 4 stars. There was nothing particularly wrong with the hotel apart from everything being a bit old and it was comfortable. The guys on reception were very nice. I found a huge piece of black fluff in the toilet when I arrived, not a good sign, and the light on the make-up mirror in the bathroom wasn't working. They were quick to send up a handyman to repair it but after his visit I had to get the room sprayed with air freshener to get rid of the smell of his unwashed armpits, something which is totally unacceptable in any hotel especially a 5 star hotel where all employees should pay attention to their personal hygiene, it just seems obvious. They were quick to send up a bottle of wine as an apology and I appreciated that. There is only one socket by the bed, not great if there are two of you. There was no Sky News or CNN. It's a short taxi ride to the old town but it's a bit far to walk. I used the gym and the swimming pool. The reason I stayed here was for the pool. I think they are a separate entity. The gym equipment was old, crammed together and a lot of it was broken but of course this isn't the hotel's fault. After the pool I went to the beauty salon on the ground floor and had the best medical pedicure I had ever had, the girl really knew what she was doing. I had 3 lovely girls working on my feet, hair and make-up and they completely transformed me. I barely recognized myself when I left and everyone else did a double take when they saw me so I highly recommend the salon. The pedicure was 200kn, the hairdo was 400kn and the make-up was 200kn. I left each girl a 50kn tip. Ladies be warned that hairdressers close early on Saturdays. I moved to the Esplanade hotel the following day which was a real 5 star hotel with an excellent restaurant but no pool or beauty salon. I would stay at the Westin again for a night to use the pool and go to the beauty salon.…
Half of the staff, especially the supervisors were wandering around maskless. They allowed children to wander around the restaurant unsupervised and sit right next to people who were trying to keep their distance. The last 3 days of our stay, the lobby and elevators were endlessly filled with maskless young people congregating in large groups. There were never fewer than 5 people on each elevator, with a wait time of 10 minutes, due to unsupervised children playing games. Zagreb went into lock-down the week after they allowed that.
We stayed at the Westin three times this summer and were very happy all three times. The rooms are comfortable, the hotel is a pleasant 10-minute walk from Jelacic Square, and the price is much more reasonable than Dubrovnik or Esplanada, our favorite. Drinks and food at the bar were surprisingly good. Excellent burgers. Last time we were there, we were charged erroneously, quite a large amount. My mistake was not reacting immediately, but we were rushing to go to the airport. In subsequent conversations and emails with the staff, I was able to get all the erroneous charges reversed and the issue was corrected completely. Thank you reception staff! Will stay there again.