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07/05/2017 08/05/2017
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    The Westin Zagreb

    Ulica Isidora Krshnjavoga 1, Zagreb 10000, Croatia
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    US$120
    US$119
    US$119
    Traveller (341)
    Room & Suite (360)
    Dining (103)
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    Overview

    • Excellent31%
    • Very good40%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “heavenly bed” (18 reviews)
    “diana bar” (10 reviews)
    “mimara museum” (15 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Esplanade Zagreb Hotel
    2,408 reviews
    #1 of 60 hotels in Zagreb
     
    Sheraton Zagreb Hotel
    883 reviews
    #10 of 60 hotels in Zagreb
     
    DoubleTree by Hilton Hotel Zagreb
    1,034 reviews
    #3 of 60 hotels in Zagreb
     
    Hotel Dubrovnik
    1,144 reviews
    #6 of 60 hotels in Zagreb
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed yesterday

    I stayed at the Westin hotel Zagreb just two weeks ago.We had high level conference organised in this hotel. From the beginning till the end the staff was very professional and friendly. The hotel is just renovated. Rooms are very comfortable and clean. I had...More

    Helpful?
    Reviewed yesterday

    We stayed at The Westin Zagreb hotel a month ago.The customer service was fantastic. We were really impressed. The hotel is just renovated. The breakfast buffet was amazing. Room was very clean and quite with an incredible view. The staff was very professional and friendly.The...More

    Helpful?
    Reviewed 4 days ago

    Nice hotel in the middle of the city, walking distance to restaurants and city railcar. I had a great corner room which had TWO sets of widows (both walls). Room was larger than usual and bathroom was normal size. The breakfast room was nice and...More

    Helpful?
    Reviewed 6 days ago via mobile

    Great hotel with noce and friendly staff. Room in perfect condition with ecerything expected. Only downside was limited coverage of wifi in the room. Everywhere else incl bar amd breakfast connection was great. Breakfast was filled with everything you would expect from this highclass hotel!...More

    Helpful?
    Reviewed 1 week ago

    We stayed for two nights on a family road trip. We chose this because it had an indoor pool and the weather looked iffy and we love to swim also because it included parking. the building itself is not so nice, very ugly from outside,...More

    Helpful?
    Response from Darko R, General Manager at The Westin Zagreb

    Thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards

    Esplanade Zagreb Hotel
    2,408 reviews
    #1 of 60 hotels in Zagreb
     
    Sheraton Zagreb Hotel
    883 reviews
    #10 of 60 hotels in Zagreb
     
    DoubleTree by Hilton Hotel Zagreb
    1,034 reviews
    #3 of 60 hotels in Zagreb
     
    Hotel Dubrovnik
    1,144 reviews
    #6 of 60 hotels in Zagreb
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$91 - US$161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Zagreb
    • #5 Casino Hotel in Zagreb
    • #9 Family Hotel in Zagreb
    • #12 Business Hotel in Zagreb
    • #12 Luxury Hotel in Zagreb
    Photos
    Traveller (341)
    Room & Suite (360)
    Dining (103)
    Pool & Beach (12)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Cpt380
    Hello, I'm considering staying at your property but I noticed a few complaints about the a/c not working properly and Mr. Darko Radetić' answers to this issue : ' We allready started to work on the automatization of the air condition system '.What I would like to know is if the a/c is working as it should and if it can be regulated in the room. Thank you
    22 April 2017|
    Answer Show all 4 answers
    Response from Darko R | Property representative |
    Hello, the A/C system is working as it should and the temperature can be regulated in the room. Best regards
    0
    Votes
    pappylima
    Hello, how would you recommend transferring from the airport to your location? We will be arriving early afternoon on 19 February.
    18 January 2017|
    Answer Show all 5 answers
    Response from Krisztina V | Reviewed this property |
    I remember I read somewhere that the hotel is organizin airport pick-ups. You can also ask them.
    1
    Vote
    Google Translation
    Bowsy
    Dear Westin Zagreb, I noticed that nearly all the hotel responses to poor reviews are almost identical and appear automatically generated "we are looking into your complaints, hope you come back etc..". Based on my previous comments and having allowed some time for you to look into my issues, I would like to know: If the 5 star Westin Hotel Zagreb has now introduced valet parking? If the two broken phones in our room are fixed? If the hotel serves guests at the bar after 1am? Many thanks in anticipation of your response.
    4 January 2017|
    Answer Show all 4 answers
    Response from Darko R | Property representative |
    Dear Bowsy, thank you for your comments and I have to apologize once again for the inconvenience during your stay at our hotel. Regarding to the things you are bringing up, I have personally discussed all the things with my... More
    0
    Votes
    Room Tips
    "prefer rooms with view on the old town and not communicating ..."
    Read review
    "Mid and higher floors have great view on the north side"
    Read review
    "Starwood Preferred Guest Floor"
    Read review
    "Ask for a room overlooking the city on one of the upper floors, views are great."
    Read review