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Sheraton Zagreb Hotel

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Sheraton Zagreb Hotel
Sheraton Zagreb Hotel
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866 Reviews from our TripAdvisor Community

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Showing 594: English reviews
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Vienna
Reviewed 4 days ago NEWvia mobile

Clean rooms, comfortable bed, cozy atmosphere, extremely helpful and friendly staff, high quality food in the restaurant and the bar. The life piano music in the bar helps you relax and feel welcomed. One of the best Sheraton hotels I have been.

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Helpful?
Thank illieva_m
Reviewed 5 days ago NEW

Good for business travel, nice location for walk to the city centre (~1km). Rooms are spacious and comfortable, but with bit old equipment. Impression is like business hotel from early nineties. Friendly staff. Parking extra charged. Breakfast is good, could have more offering though.

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Thank Uroš B
Madrid, Spain
Reviewed 6 days ago NEW

Located in just 15 minutes walking from the city center this hotel offer you quite pleasant and comfortable stay. Don't expect luxury, but it corresponds to its stars. Not all floors were refurbished at the time of our stay, but the rooms were big enough and bathrooms new. Restaurant in the lobby for breakfast is a little bit strange with...

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Thank 245olegv
Reviewed 6 days ago NEW

Standard Sheraton Hotel, seems to be renovated, however somehow not really modern look. Breakfast ok, but nothing special. Wellness and especially sauna above average standard. Receptionsts, especially Zdravko, very helpful and also giving good advices in case you get any questions. First time I saw some a hotel where they actively rewarded their guests for choosing an environmentally friendly choice,...

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Thank Mario S
Hyderabad, India
Reviewed 2 weeks ago via mobile

Old hotel which is partially refurbished, bathrooms totally new. Rooms are good size. We were upgraded to suites which was good gesture by the staff. Staff are very professional. They have a carpark and charge euros 16 per night. The spa area is big with a indoor pool and big gym with sauna and steam. This whole area needs a...

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Helpful?
Thank REDDY75
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Reddy75, It was a pleasure to have you as our guest and thank you for choosing the Sheraton Zagreb Hotel as your stay venue in Croatia's Capital. I truly appreciate your taking the time to share your impressions with us and the TripAdvisor community. I'm very happy to see that we delivered at the service end for you. I'm...

Reviewed 2 weeks ago via mobile

Cant say anything bad really. First class. Zagreb is perfect. Choose if you have possibility. It is worth it. Nice nice nice. Great view great staff. Close to most of the nice shops, trains and buses. Worth visiting.

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Helpful?
Thank viktorjuri
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Viktorjuri, Thank you for choosing to stay with us on the occasion of your recent visit to Croatia's Capital. I appreciate your taking the time to share your impressions with us and I'm delighted we delivered on your expectations. I trust you'll be visiting us soon, Sincerest best regards, Mario Šušak, Sheraton Zagreb GM

Rotterdam, The Netherlands
Reviewed 3 weeks ago via mobile

As you would expect from a Sheraton, their hotel in Zagreb provides for a comfortable stay within walking distance of the city centre. I stayed on the 5th floor in a pleasant room with all amenities. Rain shower in the bathroom. Free Wifi available, not too fast and stable. Gym is fairly large. Breakfast is good.

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Thank Gido V
maryland
Reviewed 3 weeks ago

This hotel is OK. The whole place is quite dated from its peculiar architecture of the 70s (common to several Sheraton Hotels across the world) but also the refurbishment of the rooms has been quite limited or done on the cheap. The location is good, but not outstanding. It is a 15 to 20 minute pleasant walk to the more...

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Thank iqq
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear iqq, Thank you for choosing to stay with us during your visit to Zagreb. I appreciate that you took the time to share your impressions with us because guest feedback forms the foundation of our raising the bar in delivering on service excellence. It's unfortunate to hear that the new refurbished look of the property is not to your...

Bergen, Norway
Reviewed 3 weeks ago

Good hotel in walking distance to the christmas fair. The staff was helpful, and the rooms were big and clean. The pool could have used a little refurbishment, so it was enough with one visit. If we were to go back to Zagreb I would stay here again.

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Thank JohnnyTraveler85
Sarajevo, Bosnia and Herzegovina
Reviewed 4 weeks ago

A very elegant hotel with history. Extremly nice employees. Wonderful pool (but the access, since you have to walk above the main entrance, is not really acceptable). Great location (just few minutes walk from city centre). A very good breakfast. Price-quality is fair.

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Helpful?
Thank Ana M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the city centre, Sheraton Zagreb Hotel is just a stroll away from the main attractions where Zagreb's history and tradition can be witnessed in museums and galleries, architecture, numerous theaters, lively cafés, and bars. Offering easy access to the city's main points of interest and close to public transport, we are the hotel of choice for business and leisure travellers. Bright and spacious, our 306 guest rooms and suites feature a personal and inviting atmosphere and modern conveniences. Make time for yourself at our heated indoor pool, Wellness & Spa centre and fitness facility. Plan a successful business event in our halls and rooms. Our modern and multi functional halls are ideal for your conferences, meetings or events. ... more   less 

Additional Information about Sheraton Zagreb Hotel

Address: 2 Kneza Borne, Donji Grad, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: €85 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Zagreb Hotel 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Sheraton Zagreb
Zagreb Sheraton
Hotel Style:
#2 Casino Hotel in Zagreb
#9 Luxury Hotel in Zagreb
#11 Business Hotel in Zagreb
#12 Family Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Zagreb Hotel staff and other travellers.
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Questions? Get answers from Sheraton Zagreb Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very quiet, large and I suggest higher floors for getting a better view , although all Hotel is sunny .”
 of 5 bubbles turconi58, 10 Jan 2017 | Read review
“tell your needs on check in”
 of 5 bubbles jabuka11, 26 Dec 2016 | Read review
“6th floor, city view is outstanding. Inner courtyard rooms face a green roof with windows that open!”
 of 5 bubbles BerryOnline, 21 Dec 2016 | Read review
“suites are large with a pull out couch, private bedroom, and they can add a roll-away bed”
 of 5 bubbles andrewpD4212RH, 14 Dec 2016 | Read review
“SPG level 4 rooms are very well equiped.”
 of 5 bubbles markmL9373IQ, 15 Nov 2016 | Read review
5 of 5