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Grand Hotel Sofia

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Grand Hotel Sofia
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717 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Liverpool, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 October 2016 via mobile

I really don't know how people have written bad reviews about the hotel, especially considering the price. The rooms are enormous, the service is great and the staff are friendly. The artwork throughout the hotel is a lovely touch and the location is perfect - so close to everything and a taxi from the airport was only £5 (about 11... More 

Helpful?
1 Thank kaaate7
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your wonderful comments about Grand Hotel Sofia. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. Naturally, we would love to be at your service again in the future and hope that your travel plans will take you... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2016

For the price, you can't beat friendly, informative staff, huge hotel rooms (luxury compared to a typical American hotel room), nice restaurant and spa services, airport pickup and dropoff, and central location/walking distance to the must-see attractions in Sofia. Plus, you can walk around and see all the plaques about the celebrities that have stayed there as well.

Helpful?
Thank Diana L
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. We are looking forward to your next visit to Sofia and our hotel. Kind Regards, Nikolay Rusev More 

Buffalo, New York
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 October 2016

Elegant old hotel on a quiet street in central Sofia. Many celebrities, whose photographs can be viewed in hotel website, have stayed there in the past. Our room was spacious and the bathroom was equipped with a huge tub and a separate shower. All staff members spoke very good English and showed positive, helpful attitude. Breakfast buffet included several tasty... More 

Helpful?
1 Thank Zodiac54
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your wonderful review posted on TripAdvisor following your recent stay at the Grand Hotel Sofia. As I understand you have really enjoyed your stay, which motivates our team and your kind recognition has been very well received. I look forward to the opportunity of welcoming you back on future occasions. Kind Regards, Nikolay Rusev More 

Puglia
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 October 2016

Fantastic location in the centre of Sofia, with a small private piazza for parking right ourside the front door. Beautifully Old World style and very luxurious. Huge bedroom and bathroom wer spotlessly clean, the room was well furnished and had an extra wide double bed with a very comfortable mattress giving a n excellent nights sleep. Staff were really efficient,... More 

Helpful?
Thank Richard B
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share this review and I am very grateful for paying special attention to our service team, I truly believe that the people can really make a difference. Your kind recognition has been very well received. We look forward to welcoming you back! Kind Regards, Nikolay Rusev More 

Level Contributor
6 reviews
Reviewed 4 October 2016 via mobile

We had a great stay at Grand Hotel Sofia! Our room was upgraded to a suite which was incredible considering we only paid around £60 a night. The room was lovely and the housekeepers were very attentive. We had breakfast on one day as it was a bit out of our budget (€16.50) but it was incredible. A buffet with... More 

Helpful?
Thank Katherine D
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience with us in details and for choosing Grand Hotel Sofia! Your recommendatios in regards of TV channels will be taken under consideration. Naturally, we would love to be at your service again in the future and hope that your travel plans will take you back to Bulgaria. Kind Regards,... More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 October 2016 via mobile

This hotel exceeded our expectations. It is in a perfect location within walking distance of everything we wanted. It backs onto the park which was fantastic. The cafe at the back over looking the park also served delicious food and they gave us blankets when we were cold. The room was absolutely gigantic and the window took up the whole... More 

Helpful?
Thank Hollie A
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, We are extremely grateful that you took the time to share this wonderful feedback. We are proud of our property and your comments show that we have managed to pass the experience to our guests. Looking forward to welcome you again as a guest of the Grand Hotel Sofia. Kind Regards Nikolay Rusev More 

Ness Ziona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2016

We stayed at the Grand Hotel Sofia 5 nights. (21/9/2016-26/09/2016) The hotel is located - close to the city center and tourist attractions. The room was big and comfortable for sleeping. Cleaning was excellent and service was good. Breakfast was amazing and the staff was very helpful. The hotel fulfilled all our expectation, we will probably come again.

Helpful?
Thank Yeshayahu S
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, I am very pleased to learn you have enjoyed your stay at Grand Hotel Sofia and that our team fulfilled all your expectation Thank you sincerely for taking the time to write a review on TripAdvisor. Your kind recognition has been very well received. I look forward to the opportunity of welcoming you back on future occasions.... More 

Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 October 2016 via mobile

We just concluded our 2 week trip through Eastern Europe, and our last, and best stop, was the Grand Hotel Sofia. You don't expect to have these luxurious accommodations in Bulgaria. Our room was twice the size of most hotel rooms, and the room decor, and comfortable King Size bed, was the best. The marble bath made you feel like... More 

Helpful?
Thank Lee1941
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you heartily for taking the time to share this wonderful review and for recommending Grand Hotel Sofia. It was a real pleasure reading it. We are flattered that you have enjoyed our amenities and above all, that service have exeeded your expectations. You are more than welcome anytime! We are looking forward to your next booking!... More 

Essen, Germany
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 September 2016

Very comfortable, clean and luxurioius rooms,with huge bathroom. I could sleep very well in the bed, everything was good. The breakfast was very delicious, the drinks in the lobby were tasty, too. There is actually only one thing to critize: the elevators are very small. Everything else was great, so all in all, I would definitely recommend to go there.

Helpful?
Thank Customer_King
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your review posted on TripAdvisor following your recent stay at the Grand Hotel Sofia. Our team here strives to make each guest experience as close to perfect as possible. When we accomplish that we have done our job. It is a nice reward for any hotelier to read that guests sleep well and feel... More 

Lingfield, UK.
2 reviews
Reviewed 25 September 2016

First stay was fine - central location, big rooms - but second stay was marred by being on the floor above a deafeningly loud disco. Arrived back at the hotel at 10.30 p.m. after a meal out and found it impossible to sleep because of the terrible noise. We were told the music would stop at midnight, but it was... More 

Helpful?
Thank Stephen J
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for choosing Grand Hotel Sofia again! Please accept our deepest apologies for the inconvenience you have experienced with the loud music and for the inconvenience caused by moving you to a quiet room. The comfort of our guests has always been a priority for us but unfortunately cere are situations beyond our control. Being business... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 

Additional Information about Grand Hotel Sofia

Address: ul.Gen. Gurko 1, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: €75 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Sofia 5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Odigeo and Expedia so you can book your Grand Hotel Sofia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofia Grand Hotel
Hotel Style:
#1 Romantic Hotel in Sofia
#2 Business Hotel in Sofia
#3 Family Hotel in Sofia
#4 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Sofia staff and other travellers.
13 questions
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Memphis, Tennessee
over a year ago
Tromso, Norway
Kfar Saba, Central District, Israel
over a year ago

See all questions (13)

Questions? Get answers from Grand Hotel Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“location, staff, clean, don't stay on the 1st floor”
 of 5 bubbles AliAyazIstanbul, 6 Nov 2016 | Read review
“513 overlooking the park was very quiet.”
  • View from room 513
  • View from room 513.
  • The large bedroom of the suite.
 of 5 bubbles DaveRuss, 28 Oct 2016 | Read review
“Choose Top Floor”
 of 5 bubbles SHYOV2014, 3 Oct 2016 | Read review
“Higher rooms are clearly less noisy.”
 of 5 bubbles StephenJ646, 25 Sep 2016 | Read review
“Room 509 is great but doesn't have a view on the square housing the theater, art gallery, fountain, etc. which is desirable.”
 of 5 bubbles DCTravelerEgypt, 12 Sep 2016 | Read review
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