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Grand Hotel Sofia

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Grand Hotel Sofia
Grand Hotel Sofia
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755 Reviews from our TripAdvisor Community

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Showing 512: English reviews
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Athens, Greece
Reviewed 2 days ago NEWvia mobile

I suggest this hotel to ones that travel for short period of times and they want a fair and good place to meet with their clients or move around. Very good clean and spacy rooms , the lobby is good enough for meetings and people of the hotel are willing to help you The airport access is about 15min and...

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Thank LuxFiveStar
Loiret, France
Reviewed 6 days ago NEW

Everything was perfect. Excellent stay at this hotel. Great quality for the price. Breakfast very generous with lots of choice. Staff efficient and very friendly. Hotel is in a great location in the city center. To recommend

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Thank ludovicdenis0120
Reviewed 1 week ago

Made a booking with the hotel, though I was careless and accidentally booked the wrong date. I realised my mistake 5 minutes after making the booking and contacted the hotel to let them know. They responded by saying they'd contact booking.com to let them know. A couple of minutes later booking.com called me to let me know about the change....

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Thank Nikos D
Warsaw, Poland
Reviewed 1 week ago

I just came back today (15/02/17) from this hotel. I stayed just for one night for business purposes. Room service had done me a very good impression from the entrance to the hotel, gentlemen opened the door, they were helpful and smiling. Room and bathroom was big and clean, quite old and need some modernization but is quite OK. I...

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Thank Daniel_Dyk
Ankara, Turkey
Reviewed 1 week ago

This hotel is ideal in almost every way imaginable, and the food in its restaurant deserves special mention as being of the highest standard, as does the waiter Borislav, who works there. However, on checking out, the five-star status of this hotel was transformed into a Marx Brothers movie: long story short, my credit card wouldn't work in their devices,...

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Thank Q5899SVstevenr
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, I would like to express my gratitude for taking the time to share the experience you have had at our hotel. Your comments regarding our restaurant and food are very much appreciated! Please accept our apologies that you have experienced inconvenience with your credit card. Our devices work with all major credit cards for years and we...

Reviewed 2 weeks ago

We stayed at the hotel with my wife and had the luck to be accommodated in a room with spectacular panoramic view of the park and the National Theater! Everything was excellent, but I will never forget how comfortable was the bed in which we slept. The Hotel worth it if only for this very "ordinary" detail.

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Thank Nikolay N
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your wonderful comments about our hotel. It is very pleasing to read your words and we thank you heartily for taking the time to share your feedback with everyone. We hope it will not be long before we welcome you again as guests of the Grand Hotel Sofia. Kind Regards, Nikolay Rusev

Reviewed 2 weeks ago via mobile

The hotel is beautiful, fancy and spacious. Room was very big and comfortable. On the other hand, the WiFi was very weak, the water temperature in the shower couldn't be fixed - one second it's hot and one cold. The gym is too old and simple. Breakfast was very good.

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Helpful?
Thank Ron T
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your overall rating of Grand Hotel Sofia as a good hotel. We would also like to thank you for the valuable feedback you shared with us, because it all will help us in our ongoing efforts to do our best. Please, accept our apologies if our services did not meet your expectations all the...

Willemstad, Curacao
Reviewed 2 weeks ago

Traveled to Sofia in January (cold! -8) and loved this hotel! Great location: walking distance to most tourist sites. Great staff: English is spoken and the staff are extremely helpful! Excellent front desk staff, cleaning staff, bellmen and concierges. They were extremely friendly and helpful. The best I have ever encountered. The rooms were clean and huge yet very cozy...

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Thank TravelinDantheMan
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience with us and for choosing Grand Hotel Sofia. I have to admit that we had a wonderful start of the day after reading your comments. We are delighted to know that you have enjoyed your stay and above all that you find our staff "extremely friendly and helpful" We...

Reviewed 2 weeks ago

The best place to stay in the city! Incredible service, big and clean rooms, nice food! All the amenities you'll require during your stay are available. The most important – It has got a soul and it is different. You will not find boring international branding – you will find unique local atmosphere – a balanced combination between history, traditional...

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Thank Vladimir P
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share this wonderful review. It was a real pleasure reading it. Our service team is grateful for the kind recognition. It is always great to know that we have succeeded to create such experience and feeling! Thank you once again. We are looking forward to your next visit...

Reviewed 2 weeks ago via mobile

Rooms are large, nice and clean. Location is perfect. I love seeing paintings everywhere. You could even purchase one at the lobby. Restaurant provides with great food. Staff is also fine. Recommend to stay.

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Helpful?
Thank Irena K
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience with the Tripadvisor readers and for your recommendation! Naturally, we would love to be at your service again in the future and hope that your travel plans will take you back to Grand Hotel Sofia! Kind Regards, Nikolay Rusev

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 

Additional Information about Grand Hotel Sofia

Address: ul.Gen. Gurko 1, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: €80 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Sofia 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Sofia Grand Hotel
Hotel Style:
#1 Romantic Hotel in Sofia
#2 Business Hotel in Sofia
#3 Family Hotel in Sofia
#6 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Sofia staff and other travellers.
16 questions
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Questions? Get answers from Grand Hotel Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north-east side are with view of the park and some architectural masterpieces!”
 of 5 bubbles nikolayn259, 10 Feb 2017 | Read review
“Higher rooms have better views, but all rooms are great!”
 of 5 bubbles TravelinDantheMan, 8 Feb 2017 | Read review
“If youre staying during the summer I really recommend the terrasse rooms.”
  • Hallway
  • Nighttime view
  • Closet. Yes they where that narrow and with those shelfs.
  • Terrasse
  • Daylight view
  • Room from terrasse
 of 5 bubbles limbaugh, 26 Jan 2017 | Read review
“Ask for a room facing the park”
 of 5 bubbles Ani_Yaneva, 18 Jan 2017 | Read review
“Ask for a quiet room with a view.”
 of 5 bubbles afong138, 6 Jan 2017 | Read review
5 of 5