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Grand Hotel Sofia

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Grand Hotel Sofia
Grand Hotel Sofia
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774 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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London
Reviewed yesterday NEW

Stayed for two nights with friends. It is a great central location with most attractions walking distance from the hotel. The reception was warm and friendly until we had an issue with the rooms - we had advised prior to arrival that we would like two separate beds in each room - and then the staff turned sour. The management...

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Helpful?
Thank Ibidunni
Dubai, United Arab Emirates
Reviewed 1 week ago

We booked this hotel last minute, it was a great price for a Sunday Night. On arrival they are friendly and helpful. They took our keys and parked our car in the underground car park. Our room was stylish and grand. We had be upgraded to a suite. The bathroom was sumptuous and had a fantastic bath. Although there was...

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Thank Jacquie D
Apeldoorn, Gelderland, Netherlands
Reviewed 1 week ago

Very clean and comfortable room, very good service. Excellent food in restaurant. Overall felt like home instantly. In my opinion worth every penny. Location is superb, next to park and across National Museum (former Palace)

Review collected in partnership with this hotel
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Thank Sjoerd M
Vienna, Austria
Reviewed 2 weeks ago

In general, it was good apart from strictness to use free of charge shuttle bus service (for junior suit) with my colleague. They insisted to charge fee, even though we used the same car without any other hotel guests. These seems not so rational, as they don't have extra cost for my colleague. Rooms are very big and clean. Staff...

Review collected in partnership with this hotel
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Helpful?
Thank 184emrahk
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your review posted on TripAdvisor following your recent stay at the Grand Hotel Sofia. I would like to express my gratitude for being our loyal and regular guest. It is really nice to hear that you find our staff professional and you like our rooms. Your remarks were taken into consideration and I believe...

Abuja, Nigeria
Reviewed 2 weeks ago

Recognition for recommended customers, and the fact that I come to stay at your hotel even though I live in Sofia. I send many of my out of country friends to your hotel for their stay in Sofia. I also recommend several of my business associates to come to Grand for their meetings. With all of the above I would...

Review collected in partnership with this hotel
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Thank G6138TTjayh
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you very much for recommendation and for being our loyal guest! In regards of your request - I believe you already have received a personal letter from our Front Office Manager – Mrs. Angelova. We are looking forward to welcome you again as a guest of the Grand Hotel Sofia. Kind Regards, Nikolay Rusev

Royston, United Kingdom
Reviewed 2 weeks ago

We have just returned from 3 nights in Bulgaria with the last night spent at the Grand Hotel. We had an Executive room which was very comfortable. Breakfast was excellent and the staff were very friendly and helpful. The hotel is very central and easy walking distance to the Alexander Nevsky Cathedral and shops and restaurants.

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Helpful?
Thank Hilary U
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience with the Tripadvisor readers. Your description of Grand Hotel Sofia is the feedback that any hotelier can only dream about. We are delighted that our efforts have been noticed. We are looking forward to welcome you again as a guest of the Grand Hotel Sofia. Kind Regards, Nikolay Rusev

Hong Kong
Reviewed 2 weeks ago via mobile

This fairly modern hotel is right in the middle of everything, an easy walk to just about all points of interest and the main shopping/eating/drinking street. it's about about 15lv (8 Euro) to/from the airport. The yellow taxi desk next to the car rentals in Arrivals will get you sorted and avoid the taxi touts. I only had a couple...

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Thank 330driver
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your review posted on TripAdvisor following your recent stay at the Grand Hotel Sofia! We are delighted that you find our staff to be “very polite and happy to help” because it is people’s attitude that really make the difference. We are also happy to read that you really have enjoyed your stay and...

Glasgow, United Kingdom
Reviewed 3 weeks ago

Love this hotel. Staff friendly and great location. Rooms and bathrooms are enormous and furnishings lovely. Unfortunately, we had problems with the temperature in the room being far too warm and were advised that this was controlled 'centrally' and we could not make any adjustment. This lead to extremely poor sleep quality and made staying the room during the daytime...

Review collected in partnership with this hotel
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Thank JuliaBlake
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for taking the time to share this review. Please accept our apologies that you have experienced some troubles with the airconditioning. Our Engineering team faced real challenges as we witnessed quite unforeseen weather conditions in Sofia due to the differences in temperature amplitude from day to night. I am sure that your complaint will be...

London, United Kingdom
Reviewed 3 weeks ago

Service was excellent! Location is great right in the centre. Staff were very friendly and accommodating, spoke perfect english. The room was spacious and clean but could use a refurbishment, along with the restaurant.

Review collected in partnership with this hotel
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Thank 506abdullahk
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for taking the time to share this review. We really appreciate your comments on our hotel and we are really happy that you recognize our service as excellent! Your comments in regards of refurbishment will be taken into consideration by the managment! We are really looking forward to welcome you again as a guest of...

Reviewed 3 weeks ago via mobile

I stayed at Grand hotel Sofia for two nights. I had a really pleasant time. Great location at the heart of the city. The room was big and very clean. The hotel in general is nicely decorated. The only downside is that the furnitures are a bit old but still in a very good condition. The staff is excellent, very...

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Helpful?
Thank Elias S
Nikolay R, Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your lovely comments! It is very pleasing to read your words and we thank you heartily for taking the time to share your feedback with everyone. Naturally, we would love to be at your service again in the future and hope that your travel plans will take you back to Bulgaria....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 

Additional Information about Grand Hotel Sofia

Address: ul.Gen. Gurko 1, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: €88 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Sofia 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Sofia Grand Hotel
Hotel Style:
#1 Romantic Hotel in Sofia
#2 Business Hotel in Sofia
#3 Family Hotel in Sofia
#6 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Sofia staff and other travellers.
16 questions
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Questions? Get answers from Grand Hotel Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room ending in 10 - bigger/more spacious”
  • Fitness Suite
 of 5 bubbles Ibidunni, 26 Mar 2017 | Read review
“Rooms on the north-east side are with view of the park and some architectural masterpieces!”
 of 5 bubbles nikolayn259, 10 Feb 2017 | Read review
“Higher rooms have better views, but all rooms are great!”
 of 5 bubbles TravelinDantheMan, 8 Feb 2017 | Read review
“If youre staying during the summer I really recommend the terrasse rooms.”
  • Hallway
  • Nighttime view
  • Closet. Yes they where that narrow and with those shelfs.
  • Terrasse
  • Daylight view
  • Room from terrasse
 of 5 bubbles limbaugh, 26 Jan 2017 | Read review
“Ask for a room facing the park”
 of 5 bubbles Ani_Yaneva, 18 Jan 2017 | Read review
5 of 5