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Crystal Palace Boutique Hotel

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#13 of 129 Hotels in Sofia
Certificate of Excellence
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Crystal Palace Boutique Hotel
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213 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Izmir, Turkey
Reviewed 2 days ago NEW

Crystal Palace is lovely boutique hotel conveniently located on Shipka. It is walking distance from the center of the city but away from the noise and the exhaust fumes. Rooms are nicely furnished, immaculately clean and spacious and service is excellent. I was eating only my favourite banitza and kiselo mleko for breakfast but variety and quality of food is...

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1Thank Maya K
Zagreb, Croatia
Reviewed 2 weeks ago via mobile

Nice and comfort hotel in the center of Sofia. Very classy good spacious rooms. Good atmosphere. And you are just minutes away from city center. Very very nice hotel and good surprise. To be recomended.

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Helpful?
Thank dpocanic
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Many thanks for your review! We are glad that you have found our location very convenient for you and that you were happy with your stay with us. We look forward to having you back again soon. Best regards, Nikolina Boycheva

Reviewed 2 January 2017 via mobile

January 2, 2017 Perfect location! Excellent view from our studio on the 5-th floor. We like the style of furniture and the wide bathroom also!Clean and tidy everywhere. Outside temperature was -10 cc , it was definitely cold in the wide studio, not more than 16 cc , air conditioner couldn't do anything more ...

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Helpful?
Thank Dentavis
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for choosing Crystal Palace Boutique Hotel and sharing your excellent review! Your kind words about the hotel and staff are highly appreciated. We are sorry to hear your expectations were not completely satisfied, because of the low temperature. Please rest assured that your comments have been shared with our management in order to improve our service....

Glossop, Derbyshire, England
Reviewed 21 December 2016

We stayed here for two nights on a Cosmos tour and liked it a lot. It is close to the University and the Alexander Nevsky Cathedral with a lovely Park Area in front - a nice part of the city. Our room was lovely and spacious with comfortable beds and everything you would need - except for tea-making facilities, so...

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Thank David S
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear David, Thank you for your kind words about the hotel and the location. It is a pleasure to know Crystal Palace was the best hotel on your tour and we are happy that you have enjoyed your stay with us. I also would like to mention that tea/coffee facilities are available upon guest’s request. Warmest Regards from all the...

Reviewed 5 December 2016 via mobile

I find myself back in classic fashion time. Quit a style - a great combo. Life piano music in the restaurant - the music fits the place and style. Service really friendly and professional. Checking in fast and easy. Room big, nice and clean. The spa is nice as well. Everything is crystal! Must try.

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Helpful?
Thank Jørn S
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Jørn, Thank you for taking the time to write such a detailed and wonderful review about us. We are glad that you found us friendly and that you enjoyed your stay with us. We really look forward to welcoming you back in the future. Warmest Regards from all the Crystal Palace team, Nikolina Boycheva

Bucharest, Romania
Reviewed 14 November 2016

being very well positioned, just walking distance from center, the hotel is very good and nice. small yet clean, spacious rooms, friendly staff. they have underground parking and this is a plus. near park with nice views....breakfast is normal. the amenities are good and also the room service is perfect. rates for staying there is also nice....so just what you...

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1Thank Theodor P
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Theodor, We would like to thank You for Your excellent review. Every good word for the hotel and staff is highly appreciated. We hope You will stay again here when You come back to Sofia. Warmest Regards from all the Crystal Palace team, Nikolina Boycheva

Rome, Italy
Reviewed 20 October 2016 via mobile

I have really nothing to complain about this hotel: perfect location, nice and large rooms, very good breakfast and restaurant, everything clean and good looking. Additionally, staff people were friendly and smiling all the time. Perfect to spend a business trip or a week-end in Sofia.

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1Thank aco74
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, I sincerely thank you for taking the time to evaluate your visit and for your excellent review. We appreciate every good word for the hotel and staff too. We look forward to your return in the future and remain at your disposal for any assistance. Best regards, Nikolina Boycheva

Solihull, United Kingdom
Reviewed 14 October 2016

We stayed here for two nights on a tour and liked it very much. It is close to the University and the Alexander Nevsky Cathedral so a nice part of town. Our room was lovely - spacious with comfortable beds and everything you would need. The only negative thing I could say here is that there were only four hangers...

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Helpful?
1Thank Carolyn K
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Carolyn, thank you for taking the time to review your recent stay at Crystal Palace Boutique Hotel. It gives us great pleasure to know that you enjoyed your stay with us highlighting our location and spacious rooms. We are looking forward to welcoming you again if you are back to Sofia! Best regards, Nikolina Boycheva

Manchester, United Kingdom
Reviewed 19 September 2016

we arrived by jumping off the metro and walking around 5 minutes or so to the hotel. our room was a double. There honestly wasnt any need for us to have two tvs and a lounge area. The bathroom was nice, bath rather spacious and clean. The 'lounge' had a few cobwebs around the place. The bed was big and...

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Thank Craig H
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, I would like to thank you very much for having taken the time to share your experience with us and other travelers. Actually You had free upgrade in a deluxe suite, that is why you had two separate rooms and a lounge area. In regards to our staff performance I would like to apologize the circumstances. Unhelpful and...

Reviewed 17 September 2016

This was my second visit to Sofia and Crystal Palace, we arrived 6th September and spent 10 days in glorious sunshine. I was here for Dental treatment and this Hotel is just around the corner from the dental clinic.It is a lovely hotel and right opposite the Doctors gardens which is a lovely little city park , a delight to...

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1Thank Beverly G
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, I would like to express our gratitude for your amazing feedback and recommendation. I am pleased to hear that you enjoyed every aspect of your stay with us. On behalf of George I would like to thank you for your kind words. He is one of our most experienced employees and has an individual approach to every guest....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Crystal Palace Boutique Hotel is a 4 star hotel located in downtown Sofia, next to the famous Doctor's Garden, Sofia's National Library, the University of Sofia, the Alexander Nevsky Cathedral and other main institutions, cultural sights and places of interest. The stylish hotel offers 63 spacious and cozy rooms and apartments behind a facade that is defined as an architectural monument. The elegantly furnished hotel is well equipped with modern amenities and has 2 conference rooms, a lobby bar, a sophisticated restaurant and a SPA & Wellness center. Crystal Palaces' restaurant and lobby are very popular amongst members of the Bulgarian government and high society. ... more   less 

Additional Information about Crystal Palace Boutique Hotel

Address: ul.Shipka 14, Sofia 1504, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: €81 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Palace Boutique Hotel 4*
Number of rooms: 63
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Also Known As:
Crystal Palace Boutique Sofia
Hotel Style:
#3 Spa Hotel in Sofia
#11 Luxury Hotel in Sofia
#15 Business Hotel in Sofia
#18 Romantic Hotel in Sofia
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Questions & Answers

Questions? Get answers from Crystal Palace Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book one overlooking the Park.”
 of 5 bubbles DaveSlack, 21 Dec 2016 | Read review
“Rooms overlooking the Gardens you can see the lovely Park and watch the world passing by .”
  • View from my room, Doctors Gardens on the other side .
 of 5 bubbles beverlyg304, 17 Sep 2016 | Read review
“I chose Executive room, but I believe Standard could be ok too”
 of 5 bubbles sonoemmepip, 8 Jul 2016 | Read review
“Get Mikhail Veshkim's "The English neighbour" to feel even more at home in Bulgaria.”
 of 5 bubbles corinne292, 26 May 2016 | Read review
“Pick rooms after second floor to avoid noise from the street.”
 of 5 bubbles gerardoc645, 23 Apr 2016 | Read review
5 of 5