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Radisson Blu Grand Hotel, Sofia

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Radisson Blu Grand Hotel, Sofia
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726 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Sofia, Bulgaria
Reviewed 26 May 2015

Excellent location in Sofia center, closed to main historical and business area, very good rooms, service and helpful staff, all is real 5 stars. Recommended for business and personal trips, reasonable price for the service and the location.

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Helpful?
Thank DianaDraganova
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear DianaDraganova, Thank you for sharing your feedback online. We highly value your favorable comments about the location of the hotel and the service of the staff. I am looking forward to welcoming you back at our hotel. Best regards, Kiril Radoev Front Office Manager

Stuttgart, Germany
Reviewed 26 May 2015

We stayed here for 3 nights. Choose the hotel based on the location which ended up being a an ideal location. Most of the major sites were within walking distance and its located near a metro stop. The staff was freindly and anwsered all our questions. The breakfast buffet was outstanding, not your typical meats and cheeses (nothing wrong with...

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Helpful?
Thank Jay_Kay_G
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear JayandKayGee, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed the location and the facilities of the hotel and you had a pleasant stay with us. We look forward to welcoming you back in the near future! Best regards, Kiril Radoev Front Office Manager

Beirut, Lebanon
Reviewed 26 May 2015

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Helpful?
Thank Jihad I
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Basel, Switzerland
Reviewed 25 May 2015

The best of this hotel is its location right in the heart of the city center. The front desk is doing their best to provide a good service. Unfortunately the restaurant is simply very bad - including both food and service. So, nearby restaurants like Ego, Corso, Manastirska Magernitza or Checkpoint Charlie are exellent choices for lunch and dinners. Please...

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Helpful?
1Thank Ro N
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Ro N, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations in our restaurant. I would like to extend my apologies and to assure you that...

Athens, Greece
Reviewed 14 May 2015 via mobile

Excellent location in Sofia center, close to big park (good choice for walking/jogging ) Rooms are spacious and well equipped. Nice view from selected rooms. However some rooms need renovation. Excellent service from hotel staff. Breakfast if fine. Fitness club is not available/working and this makes me not ranked it as excellent.

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Helpful?
Thank VassilisTs
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Vassilis Ts, Thank you for sharing you feedback via TripAdvisor. We highly appreciate your comments about the location and the staff. As for the fitness center we do have an alternative which is a really close off site gym. I am looking forward to welcome you back when your travel plans bring you back to Sofia! Best regard, Kiril...

Singapore, Singapore
Reviewed 12 May 2015

The Radisson Blu Grand Hotel Sofia, like other hotels in the group, was an extremely enjoyable stay for us. Though we were only here for one night, we already felt spoilt by the very comfortable rooms! It was a fairly pricey hotel but at least it didn't disappoint. The hotel made a mistake with the rooms though, confusing our request...

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Helpful?
Thank CheeKianWing
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear CheeKianWing, Thank you for your review and for sharing your recent experience at Radisson Blu Grand Hotel Sofia. We highly appreciate feedback and are pleased to hear that you enjoyed your time with us. Thank you as well for bringing up the matter with the mix up with the extra bed. We will look into the issue and prevent...

Budapest, Hungary
Reviewed 9 May 2015

Stayed only for one night, but really impressed. My husband was thinking he made the reservation, but we hadn't. So we arrived tired from the long flight and....no room. But due to the really amazing stuff that this hotel has we arrived in the room. The girls in the reception are smiling, working professional and very friendly.

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Helpful?
1Thank Dani Z
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Dani Z, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. Please rest assured that your favorable comments about the staff have been already shared with them. We look forward to welcoming you back soon! Best regards, Kiril Radoev Front Office Manager

London
Reviewed 1 May 2015

First stay in this hotel, although we have stayed other Radisson Blu. Well situated near the centre and easy to drive and park. Modern hotel of a high standard, friendly staff. However we were disappointed on this occasion, the spa area and gym were closed for refurbishment, why not tell us when we booked?!! The alternatives were not acceptable with...

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Helpful?
1Thank robatLondon
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear robatLondon, Thank you for choosing the Radisson Blu Grand Hotel Sofia and for sharing your feedback online. Please accept my sincere apologies for the fact that our spa and gym facilites were not available during your stay with us. All booking channels along with our website do inform our guests about the fact. Thank you as well for the...

London, UK
Reviewed 30 April 2015

Stayed here for 2 nights for a conference which was also in the hotel. Overall a good experience. The reception was friendly and efficient. The room itself was spacious and had everything that you would need, including a trouser press and safe. The bathroom was nice too. The free WiFI was quite fast, although it did drop occasionally. I had...

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Helpful?
Thank rabbitman
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear rabbitman, Thank you for choosing the Radisson Blu Grand Hotel Sofia and for sharing your experience with us via TripAdvisor. On behalf of our entire staff of the hotel I do apologize for the inconvenience you have experienced with the air conditioning and the service in the restaurant. Please stay assured that both issues will be properly addressed by...

Vasteras, Sweden
Reviewed 30 April 2015

Hotel was really nice. I stayed in the Business class rooms on the 6th floor. The rooms on one side of the hotel face the square with a great view. On the other side the rooms have balconies facing the city and mountains. Fresh, spacious rooms with modern bathrooms, i wish i had taken more photos as the current ones...

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Helpful?
1Thank Ryan M
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Ryan M, We appreciate you taking the time to share your feedback via TripAdvisor regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu Grand Hotel Sofia I would like to thank you for your business and for the nice words about the staff and the hotel. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more   less 

Additional Information about Radisson Blu Grand Hotel, Sofia

Address: pl.Narodno sabranie 4, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)
Region: Bulgaria > Sofia Region > Sofia
Price Range: €76 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Grand Hotel, Sofia 5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson
Hotel Style:
#2 Casino Hotel in Sofia
#7 Romantic Hotel in Sofia
#7 Business Hotel in Sofia
#8 Luxury Hotel in Sofia
#13 Family Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Grand Hotel, Sofia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be polite with reception staff”
 of 5 bubbles pdcs4, 19 Nov 2016 | Read review
“Ask for a non-smoking room”
 of 5 bubbles , 6 Nov 2016 | Read review
“Rooms facing the front are the best and rooms on higher floors are advisable.”
 of 5 bubbles FrequentTraveller153, 25 Oct 2016 | Read review
“Rooms in floor 5 and 6 will be best”
 of 5 bubbles SaranathPS, 24 Oct 2016 | Read review
“Ask for square view.”
 of 5 bubbles 277oscaro, 23 Oct 2016 | Read review
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