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Ashland Plaza Hotel

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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Reviewed 25 February 2013

As the title mentions this hotel has extreme water issues on one end of the building ! For whatever reason the water one half of this hotel stays extremely cold when asked hotel staff will tell you to run the bathtub and sink on hot for fifteen minutes to try and get hot water to that end and this is...

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1Thank Goose17
Frankfort, Kentucky
Reviewed 30 January 2013

I was in Ashland on business. I stayed at the Plaza hotel 1 night. Overall is was a comfortable stay. Nothing spectacular however. Bed and pillows were very comfortable and free wi-fi was nice. There was train track that ran close to hotel and 4-5 trains throughout the night woke me up. The showerhead was very old as were the...

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1Thank tedgett
Brooklyn, New York
Reviewed 16 January 2013

It seems like the hotel has an ongoing problem with water based on my experience and few other guests who left similar feedback. After three nights checked out early and staying for the rest of my vacation with friends. The hotel needs to address the issue. Amenities are outdated tv in the suite is fifteen years old. Below expectations. Staff...

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3Thank Tommy B
Jacksonville, FL
Reviewed 30 December 2012

Saturday 5AM 12/29 woke up so could get early start heading home - no hot water after letting shower run. Called front desk and was told to let it run 5 minutes which I had done but did it again. Called back to front desk guy and asked him does he have hot water and was told yes they just...

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1Thank Vicki273
kppate00, General Manager at Ashland Plaza Hotel, responded to this review

I truly apologize for your experience with us. We had the igniter for the boiler go out and realized it yesterday evening so we have informed all our current guests of the situation and the front desk person would not have known about it during your stay. We are rectifying the situation currently. As for the issue concerning rudeness there...

Cincinnati, Ohio
Reviewed 30 November 2012

While the property is definitely showing its age (I remember when it opened up in 1986-ish), the location is hard to beat, when you need to be close to downtown Ashland. It's within walking distance to a number of places, including Bob Evans and Starbucks. My room was clean and comfortable, and while the decor was a little bit dated,...

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2Thank Christaann
Southern Ohio
Reviewed 16 November 2012

I'm giving the Plaza an excellent rating despite it lacking some amenities I enjoy; no pool, no hot tub, no microwave and no refrigerator. I am told that there are some rooms that do have the microwave/fridge conveniences and we were offered one but chose to stay where we were for closeness to family in another room. The room we...

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1Thank thepeaches44
Charleston, WV
Reviewed 9 November 2012

I have to admit after reading past reviews I was scared to stay here. I always try to read the most recent one so that I can be objective. So my husband and I decided to stay here for three nights. I have to say I was pleasantly surprised! The staff is extremely friendly and accomodated us everyway possible. Even...

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1Thank km274
Cleveland, Tennessee
Reviewed 25 October 2012

this hotel had pretty bad ratings, i almost didnt stay here,i saw was remodelded, i was pleasantly surprized at what a nice job they did, room was large comfortable,clean, staff was exellent,friendlt helpful, very convienent to everything in ashland, good price.if staying a nite or few days its worth getting off interstate to stay here

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1Thank frtliner
Scottsbluff, Nebraska
Reviewed 12 October 2012

Passing by Ashland on the interstate and needed rooms. All of the Hotels near our exit were full. We ventured into downtown and found The Plaza. Very happy with the rate and quality of this upscale hotel.

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Thank AmeriStarTransport
Reviewed 30 July 2012

My husband and I spent six nights at the Ashland Plaza....July 18 thru July 23, 2012. While the hotel is old, it was clean and comfortable. We were on the front side, ninth floor. The room was spacious and appeared to have recently new draperies, furniture and carpeting.......but, an old TV. As we were on the front side we did...

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2Thank S C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We invite you to come and join us for your special occasion. There is something magical about the Ashland Plaza Hotel and Convention Center experience. Whether it is your first, second, or third stay with us let us accommodate you with our newly remodeled rooms and excellent staff. We promise we will have you coming back to Ashland, KY sooner than you think!! Also keep us in mind for your next big event now available to the caterer of your choice. One of the many ways we try to meet every guest's expectations! We offer our guests:•Complimentary High Speed Internet and Complimentary Continental Breakfast• State of the Art Fitness Center Includes: - Fully Serviced Gym. Our 141 Guest Rooms Include:•Bluegrass Suite•Cumberland Suite•Honeymoon Suite•Plaza Suite •Derby Suite•Presidential Suite•Winchester Suite•King Rooms•Queen Rooms•Double Rooms•Handicap Rooms also available ... more   less 

Additional Information about Ashland Plaza Hotel

Address: 1 Ashland Plz, 1441 Winchester Ave., Ashland, KY 41101-7562
Region: United States > Kentucky > Ashland
Price Range: €79 - €226 (Based on Average Rates for a Standard Room)
Number of rooms: 160
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Questions & Answers

Here's what travellers have asked, with answers from Ashland Plaza Hotel staff and other travellers.
2 questions
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New Boston, Ohio

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can't go wrong with a city view or river view..”
 of 5 bubbles 225garyc, 29 Dec 2016 | Read review
“Wouldn't stay here.”
 of 5 bubbles randyw582, 31 Dec 2015 | Read review
“Keep in mind what I wrote above regarding cityscape v. riverscape audible ambience. As well we opened our windows, which doubtless allowed in more 'ambience.'”
 of 5 bubbles rickmO284SI, 27 Jun 2015 | Read review
“We stayed on 9th floor in a double suite with Ohio River view - was stunning! Hotel was very quiet and spacious - loved it!”
 of 5 bubbles stephaniedU4991HE, 14 Jun 2015 | Read review
“stay on town side (much quieter) not river side (trains)”
 of 5 bubbles theron621, 24 Mar 2015 | Read review
5 of 5