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BEST WESTERN River Cities

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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
atlanta, United States
Reviewed 26 October 2015

There is a Steel processing plant that works thru the night across the street. The smell of the process make the air smell bad. The smokers smoke in the front of Hotel under the drive thru. The rooms are clean and the service is great. The breakfast bar is great! The staff is great and very helpful.

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Helpful?
Thank Stephen S
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for your feedback regarding your recent stay with us . We understand that our area is highly industrialized and understand the area is not suitable for all guests. Hopefully you will choose to stay again so we can have the opportunity to use your feedback to improve your stay.

Reviewed 26 October 2015

We stayed here for parent's weekend while visiting my daughter for parent's weekend at Marshall University. The hotel was not far from the college about a 20 minute drive we had tried booking something closer but everything was booked. I would stay here again the hotel was clean close to major shopping and restaurants. Staff was very friendly and breakfast...

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Helpful?
Thank Gina H
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We are glad you enjoyed your stay. Hope to see you again in future.

Bloomville, United States
Reviewed 23 October 2015

Noise level was horrible and got woke up at 8am instead of afternoon. Nobody at the front desk if you needed help with anything to ask a question too. Parking was very limited due to only being able to park in front of the hotel with no side or back parking available. Have door hangers as to what you want...

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Helpful?
Thank Keith G
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Sir I do apologize for any inconvenience you may have encountered. We do strive to make sure our guests are comfortable. Hope you decide to stay again so that we may improve for your stay.

Pioneer,OH
Reviewed 5 October 2015

BW river cities provided an economical stay which included breakfast and cookies in the evening. I would use this hotel again when visiting family. It is conveniently located amid many restaurants, some within walking distance.

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1Thank JAS306
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We are glad that you enjoyed your stay. Hope to see you again in the near future.

Reviewed 4 October 2015

This is a nice place overall they met my standards although the Hotel is very far from the Highway and is not a complete Non smoking hotel but it is very close to the mall and an asortment of resturaunts and the beds are very comfortable I like the cookie night and the free apple juice 24/7 I really don't...

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Helpful?
Thank Isaiah H
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for completing the review. We are glad that you really enjoyed your stay. Hope to see you again soon

Ashland, United States
Reviewed 30 September 2015

Great place to stay. Very nice staff. High speed wi-fi. Flat screen TV's with multiple HDMI ports to plug in laptop to stream from. If I ever have another project near here, I will definitely stay again. Staff was very helpful in explaining their rewards program and making the stay a pleasant trip.

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1Thank Tyler D
Best W, General Manager at BEST WESTERN River Cities, responded to this review

We appreciate you choosing Best Western River Cities. Hope to see you again in the near future.

Henderson, ky, United States
Reviewed 30 September 2015

Clean hotel and lobby, comfortable beds, good breakfast with a lot of variety, pet friendly, central location to shopping and other Ashland events , easy traffic in and out of hotel, quiet location, great area to walk a dog.

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1Thank Thomas U
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We are always striving to make sure our guests are happy. Hope to see you again in the near future.

Sunbury, United States
Reviewed 27 September 2015

I've been staying here for over 5 years while working in the area. The rooms are always clean and comfortable, the staff is friendly and helpful. They've returned shirts to me that I forgot when checking out the week before. BY FAR the BEST hotel in the area.

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Thank Greg L
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you . We strive to make you feel at home. We hope to see you again soon.

Wayland, Ky, United States
Reviewed 14 September 2015

We had an enjoyable time. The rooms, the pool and weight room were clean. The personnel was friendly. Even going as far to find the tv channel for a game we were wanting to watch. The breakfast was tasty and well stocked.

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Thank Sandra W
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We appreciate your continued support. We strive to make sure all of our guests are happy. Hope to see you again in the near future.

Broadview Heights, United States
Reviewed 12 September 2015

We have been going to the Ashland area for decades and tried many of the hotels on both the Ohio side of the river and the Kentucky side and have been coming back to the Bet Western River Cites since we tried them once. Great stay!

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Thank Andrea G
Best W, General Manager at BEST WESTERN River Cities, responded to this review

Thank you for choosing Best Western River Cities. We do strive to improve for each and every stay .Hope to see you again soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to BEST WESTERN River Cities! Situated off Country Music Highway US 23, the BEST WESTERN River Cities is an affordable and comfortable Ashland hotel for business and leisure travel, plus it offers convenient access to AK Steel, Our Lady of Bellefonte Hospital, Russell Railroad Days and more. Guests of the BEST WESTERN River Cities will find that each well-appointed guestroom comes complete with all the comforts of home, including cable satellite television with HBO(R) and free high-speed Internet access. For a great start to the day, a complimentary deluxe hot breakfast is served to hotel guests every morning, and for a great end to the evening, a "cookie break" is offered each night. The on-site outdoor heated swimming pool is a great way to relax and the fully equipped fitness center is the perfect way to get a workout in while traveling on the road. Business and corporate travelers will also enjoy this Ashland hotel's on-site business center, meeting and banquet space that can accommodate up to 100 people, complimentary airport and train station shuttle service and close proximity to area businesses and medical centers, including AK Steel, Our Lady of Bellefonte Hospital, Kings Daughters Medical Center and CSX. Just outside this hotel in Ashland, guests will find plenty of things to do and experience, including downtown Ashland, the Paramount Arts Center and more. In addition, Ashland is also home to popular festivals and events, including the Greenup County Horse Show, Russell Railroad Days, Greenbo Antique Show and Poage Landing Days. Greenup County is also the only county that has two Congressional Medal of Honor winners. No matter what you're traveling to or through Ashland, Kentucky for, the BEST WESTERN River Cities will make your stay truly memorable and enjoyable. Book a stay online and save today on a hotel that features real Southern hospitality, comfortable accommodations and affordable rates. ... more   less 

Additional Information about BEST WESTERN River Cities

Address: 31 Russell Plaza Dr, Ashland, KY 41101-7082
Region: United States > Kentucky > Ashland
Price Range: €97 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River Cities 2.5*
Number of rooms: 58
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Also Known As:
Best Western Ashland
Ashland Best Western
Best Western Hotel Ashland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River Cities staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from BEST WESTERN River Cities staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose a ground floor room with easy access from pool entrance--this was due to lobby being torn up for remodel”
 of 5 bubbles BRIANF352, 17 Aug 2016 | Read review
“more than one story if you have a problem not being ground level”
 of 5 bubbles Boeschy, 6 Jun 2016 | Read review
“Odd numbered rooms face the rear and MAY be slightly less noisy.”
 of 5 bubbles J3571BTmikem, 25 May 2016 | Read review
“choose second or third floor rooms it's much more peaceful up there and there is no commotion from all the dog rooms on the first floor”
 of 5 bubbles 635isaiahh, 4 Oct 2015 | Read review
“We have stayed often and don't know of a bad room”
 of 5 bubbles 914211m, 26 Jul 2015 | Read review
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