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Novotel Nadi

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1,060 Reviews from our TripAdvisor Community

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Showing 977: English reviews
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Reviewed yesterday NEWvia mobile

First off, the staff were very lovely. Service was on point. The rooms need to be upgraded though. The bed is very comfortable- great for a good night's sleep. But, the rooms need better entertainment options (newer updated TVs and some better TV channels), and the bathrooms and lighting need to be upgraded. The breakfast was decent- eggs need to...

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Helpful?
Thank Neel G
Glenorchy, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 23 December 2016

I stay here regularly in transit between Nadi and Savusavu. As an airport hotel it is only a 5 minute drive but a world away. The hotel offers awesome views and well appointed rooms However the reason for my 5 star rating is due to the accommodating nature of the staff and the wonderful pizza! Traveling on my own I...

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Helpful?
Thank Megan P
About Hotel's Favourite Review
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Megan P, Thankyou for a great review of our hotel and the tips you provided to our Trip Advsior readers. It is always a pleasure to receive positive feedback from our guests. I will share your feedback with our team and I'm sure your feedback will serve as an encouragement to us all as we strive to improve the...

Dunedin, New Zealand
Reviewed 3 days ago NEW

bit out dated , rooms could do with a freshn up, if you have come from a beach side resort then proberly not the best place to stay at 2nd, we only stayed here to see another part of fjij, my highlight was seeing the sleeping giant on the mountains was a nice view from your room, ladys in the...

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Helpful?
Thank Kole2126
Bingley, United Kingdom
Reviewed 1 week ago

We stayed four nights at this hotel and found it perfect for our requirements. Close to the airport with a shuttle service and easy to get into Nadi town. The room was fine, a bit dated but perfectly adequate for our needs. The lasting memory for us of the hotel will be the fantastic staff who went out of their...

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Helpful?
Thank mmccabe873
Jack W, General Manager at Novotel Nadi, responded to this review

Dear mmccabe873, A huge "Bula" from the team at Novotel Nadi! Thank you for taking the time to provide comment on your recent stay with us. As you found out and have commented upon, the best thing about staying at Novotel Nadi is the unbelievably warm and friendly staff who take great pride in looking after our guests. Thank you...

Sydney
Reviewed 1 week ago via mobile

Arrived in Nadi last night and without a reservation but received very friendly service from staff who helped us find alternate accommodations and saw us into a cab. Thank you so much guys! ❤ Wish we could have stayed but they were booked out.

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Helpful?
Thank Motion P
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Motion P Thank you for the positive review, in regards to the excellent service provided to you by the staff. They seriously love coming to work and engaging with our guests. We look forward to you staying with us in the near future. Vinaka & Warm Regards Jack Work General Manager Novotel Nadi

Reviewed 3 weeks ago via mobile

Pros Great view. Nice pool. Cosy bed. Cons No porter to help us carry our luggage to the room. Staff were just waking past without offering to help. We booked the executive room which didn't reflect the photos on the website. Much smaller than expected and in serious need of refurbishment especially the bathroom. I waited 30 minutes for room...

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Helpful?
Thank Fifi F
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Fifi F, We appreciate the time you have taken to provide comment on your recent stay. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. I have addressed the concerns you have highlighted with the relevant Managers and I can assure you, we are taking the appropriate measures...

Arusha, Tanzania
Reviewed 4 weeks ago

the hotel is conveniently located near the airport so it is good if you are staying one day waiting for another flight. Rooms need a bit of refurbishment but they are nicely set overlooking a nice garden. Friday buffet and buffet breakfast are good.

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Helpful?
Thank alice m
Jack W, General Manager at Novotel Nadi, responded to this review

Dear alice m, We thank you for taking the time to provide us with positive feedback. I was delighted to read that you enjoyed your stay. We continue to address matters pertaining to the improvement of our rooms, as we strive to improve the stay experience of all our guests. Thank you alice m for sharing your experience and we...

Reviewed 4 weeks ago via mobile

This place is a dump, the rooms are tired and very dated, in desperate need of a proper refurbishment. The food is terrible, the room service menu consists of burger's, pizza or pasta - far from hotel standard. I can't believe the Novotel would put their brand on this place. Do your self a favour and choose another hotel.

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Helpful?
Thank N0mad1000
Jack W, General Manager at Novotel Nadi, responded to this review

Dear N0mad1000, Thank you for sharing your recent stay experience with us. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. We have reviewed your feedback as a team and currently working on avenues to improve them. We appreciate you sharing your concerns and it is our hope that...

Washington DC, District of Columbia
Reviewed 4 weeks ago

The hotel is in urgent need of a renovation/upgrade. The Novotel rooms are very dated and dark. The AC works but is noisy. The restaurant is ok, and staff are friendly. The positives: it is inexpensive, and very close to the airport. However, I would rather stay in a better hotel and options in Nadi are quite broad.

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Helpful?
Thank MesaPuyo
Reviewed 19 February 2017

Stayed here twice and both times had a lovely time. The rooms were pleasant and had all the amenities we required. Our air condition was broke and after calling the reception the handy man was in after only 10 minutes and had it working in no time was very good service indeed. The room service was fast and efficient and...

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Helpful?
Thank Walesi Valeria M
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Walesi Valeria M, Thank you for taking the time to tell us about your recent stay experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure your feedback will serve as encouragement to all our staff as we strive to continuously improve the stay experience...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Novotel Nadi - Managed by Accor ! The exotic Fiji Islands, set in the emerald waters of the South Pacific, is home to the Novotel Nadi. A warm welcome and traditional Fijian hospitality greet tourists and business travellers alike at a hotel where paradise becomes a way of life. Set in 42 acres of tropical gardens in the Namaka Hills, the Novotel Nadi is just a short drive [say, 3 minutes] from Nadi International Airport, served by many major international airlines and 10 minutes from one of Fiji's thriving business districts. It is an ideal base for touring and discovering Fiji's white beaches and crystal seas or marvel at mystical rituals such as "meke", traditional Fijian dancing. Get back to nature and explore the soaring Sleeping Giant mountain or sip a cocktail by the sparkling pool. The Novotel Nadi is based on traditional Fijian architecture and has 127 spacious guestrooms with balcony. Other facilities include same day laundry and babysitting. As soon as you step into Novotel Nadi, leave your cares behind and enjoy warm hospitality and impeccable service. The Novotel Nadi has a wide range of leisure activities for your enjoyment. Take a plunge in the pool, play tennis under the stars on the floodlit court or enjoy a game of golf on the hotels private 9 hole golf course. Indoor games include table tennis and pool. With sweeping mountain views, our 127 spacious guestrooms either have a balcony or patio. Each room has a private bathroom, television, air conditioning, refrigerator,tea and coffee making facilities and connected to high speed broadband internet and in-room wireless. ... more   less 

Additional Information about Novotel Nadi

Address: Namaka Hill | Votualevu, Nadi, Viti Levu, Fiji
Region: Fiji > Viti Levu > Nadi
Price Range: €84 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Nadi 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, Travelocity and ACCOR so you can book your Novotel Nadi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Nadi Hotel Nadi
Accor Nadi
Nadi Novotel
Fiji Mocambo
Novotel Nadi Fiji
Hotel Style:
#2 Luxury Hotel in Nadi
#4 Spa Hotel in Nadi
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Nadi staff and other travellers.
8 questions
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Questions? Get answers from Novotel Nadi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the pool are quieter and much nicer and come with a lovely view of the mountains.”
 of 5 bubbles walesivaleriam, 19 Feb 2017 | Read review
“All rooms are accessible by covered paths and are either ground floor or one floor up and have a balcony.”
 of 5 bubbles Kenya_J121, 18 Jan 2017 | Read review
“Don,t stay here .”
 of 5 bubbles ArieH101, 11 Jan 2017 | Read review
“Avoid the ground floor standard rooms. Our leaked, had poor plumbing and thin walls.”
 of 5 bubbles SquirePBass, 3 Jan 2017 | Read review
“Room 710 is lovely.”
 of 5 bubbles Coursenot, 22 Dec 2016 | Read review
5 of 5