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San Agustin Urubamba Hotel

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Traveller (443)
Room & Suite (101)
Pool & Beach (25)
Overview
Hotel website
E-mail hotel
Pisaq Km 69 Carretera Cusco, Urubamba Peru See on map
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
Additional information
Visit Hotel Website
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Reviews (527)
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314 results
Traveller rating
53
144
84
21
12
Traveller type
Time of year
LanguageEnglish
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53
144
84
21
12
Show reviews that mention
All reviews space heater gate tour coca tea machu picchu road noise small bar area sacred valley small balcony inner courtyard wool blankets two nights barking dogs extra blankets very nice hotel lovely grounds swimming pool small town
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1 - 5 of 314 reviews
Reviewed 2 days ago

We stayed here because out tour chose the hotel. We were given a suite, beautiful room with a big tub. we did not have time to use it. Wish we could have. The hotel is surrounded by beautiful mountains .The food at the Breakfast buffet...More

Thank cloverlands
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 2 days ago

Dear Customer: We thank you for your comments sent in reference to your stay at our facilities. We are very happy for your comments being a privilege to have attended, hopefully in time we can have you as our guest on your next visit to...More

Reviewed 3 days ago

A beautiful setting in the valley surrounded by mountains. Definitely not an urban location, Set in the middle of nowhere. it is a good starting point to catch the train to Macchu Pichu. Accommodations were basic. Room was clean. Breakfast was doableMore

Thank dw221a
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 3 days ago

Dear guest We thank you for sharing with us your comments and the time it took to write us. With great joy we took his comments as it was a pleasure to have attended and have managed to make your stay pleasant. Thanks for traveling...More

Reviewed 4 days ago

I think this might be the coldest hotel I have ever stayed in. It's quite pleasant, built around a pretty garden and courtyards, and my room was quite large and clean enough, although obviously furnished and decorated a long time ago. But the Andes in...More

Thank GBMember
Reviewed 1 week ago via mobile

I tried to submit my review but I need an account with you guys to give my terrible experience with this hotel rated at 4 star hotel in instead of 1 star if any at all my daughter had to call me at midnight to...More

Thank jesus v
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 3 days ago

Dear customer, Prior cordial greeting, we regret that your impression about your recent stay at HSA Urubamba was not entirely pleasant. Indeed, we had confirmed your reservation for 03 nights, from 06 to 09 October on the basis of 01 double room and 01 double...More

Reviewed 1 week ago

The location of the hotel is in the outskirts and not in the mainstream of things. Stayed in room 246. However, it is a very safe, walled-in facility. It was an old orange farm remodeled into a hotel with gardens and an outdoor pool. Lodge...More

Thank WImom
Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 5 days ago

Dear Client We thank you for your comments sent and share them with the Trip Advisor Gentlemen. Rest assured that we strive to make your stay very pleasant in our facilities. You mention to our gardens the presentation of food at breakfast and dinner that...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$58 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (443)
Room & Suite (101)
Pool & Beach (25)
Dining (23)
Family and Play Areas (21)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Darla H
4 November 2017|
AnswerShow all 5 answers
Response from Gene J | Reviewed this property |
There were no bugs also the wifi was adequate. It was a good location for the mountains.
0
Votes
jkaiser
19 August 2017|
AnswerShow all 2 answers
Response from Rachelle C | Reviewed this property |
I don't think so. My things all have built in converters but I had to use an adapter plug.
0
Votes
GGKC69
30 June 2017|
Answer
Response from Teryn G | Reviewed this property |
The desk can call a taxi for you and there are collectivos that run back and forth down the highway regularly. I have never hired a guide, but believe there are many around Ollantaytambo that you could pick up for a... More
0
Votes
Room Tips
"ninguno, no lo recomiendo."
kristinj850
12 Sep 2018
Read review
"QAll rooms seem quiet"
489kenn
10 Aug 2018
Read review
"Try for a corner room..."
Keliokali
12 Jul 2018
Read review
"Ask for a room in the back on the lower level."
kathryna180
29 Jun 2018
Read review
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