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Hotel Hacienda del Valle

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Hotel Hacienda del Valle
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419 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Cusco, Peru
Reviewed 4 January 2016

We decided to spend a nice night at Hacienda del Valle. My initial impression because of the room situation was not good at all. But the Manager was absolutely fantastic. He took care of the situation superbly and our stay there became one of the memorable one with the great New Year night dinner at the hotel. Thanks again for...

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Helpful?
Thank Chila25
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Chila25, Antes que nada gracias por sus comentarios y estadia, precisamente la labor de nuestro gerente residente y de...

Tallahassee, Florida
Reviewed 29 December 2015

We appreciated the support provided by the hotel, including allowing a later departure while my son was being treated by area medical staff and an attempt to repair my hiking boots. The front desk was always helpful. The grounds were an unexpected delight and the room drew "high-fives" from my sons.

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Thank Craig D
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Craig, Gracias por tus comentarios y estadía, nos alegra enormemente recibir este tipo de feedback ya que trabajamos arduamente...

Minneapolis, Minnesota
Reviewed 27 December 2015

The rooms and grounds are stunning. My room, 302 had a lovely terrace that overlooked the valley and a peaceful waterway. The room was huge with plenty of storage, a safe, a clean bathroom with amenities. The hotel is a bit out of town, with nothing to do within walking distance. But if you are looking for a quite retreat...

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Thank Jennifer R
Daniel M, Gerente at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Jeniffer, Lamentamos su experiencia en el hotel, entiendo que se debió a un problema de comunicación todo lo acontecido....

Rio de Janeiro, RJ
Reviewed 26 December 2015 via mobile

I stayed here after a day of activities like visiting Pisaq and Ollantaytambo! I needed to have a good meal, a good bath and some good sleep! The staff is super polite and very helpful. I stayed in room 401, and it is huge, 2 double beds, a private varanda and a bathtub ! Internet works all over, and the...

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1Thank CristyTasso
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Cristy, Antes que nada gracias por tus comentarios y estadía, como bien indicas nuestro hotel cuenta con amplias y...

Reviewed 23 December 2015

We found the room to be generous, spacious and very comfortable. It was a treat to have the bathroom components separated out, particularly as we had a triple room and were travelling with our 18 year old son. A lovely spot and we were delighted by the hummingbirds zooming around the gardens. The rooms were a comfortable walk from the...

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Thank Susan L
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Susan, Gracias por sus comentarios y estadía, como bien indicas contamos con amplias habitaciones ideales para viajes de familia....

Bottmingen, Switzerland
Reviewed 7 December 2015

In this part of the world this kind of a traditional and charming hotel is very rare - this is one! Beautiful Old and very well kept furniture in all rooms as well as in the restaurant. Good service, lot of space to sit around, and a very good restaurant. Nice garden, too.

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Thank Rudolf L
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Rudolf L, Gracias por sus comentarios y estadía, efectivamente tratamos de mantener la esencia del hotel estilo hacienda. Es...

Greeneville, Tennessee
Reviewed 19 November 2015

A good stopping point before and after tackling Machu Picchu. Everyone very friendly. Beautiful grounds.We stayed several nights and had good food and clean rooms. A great place to come back "home" to after a long day of touring the sights.

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Thank Judie D
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Jurdie, Muchas gracias por tus comentarios y estadía, como tu bien indicas nuestros jardines rodeados de un maravilloso entorno...

London, United Kingdom
Reviewed 11 November 2015

We stayed here for 3 nights and enjoyed the beatiful garden were the rooms are spread out. The room was very well appointed and clean. The staff is very friendly and professional. We really enjoyed this hotel.

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Thank D M B
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola DMB, Muchas gracias por tus comentarios asi como tambien tu estadia, como indicas contamos con amplios y bellos jardines...

Reviewed 27 October 2015

This hotel was a 2 night stop for me while touring South America, and it was absolutely lovely. Large, spacious, clean rooms with comfortable beds. The hotel was beautifully laid out with villas and pathways, running streams and little bridges, plus wonderful views. A delightfully quiet retreat to relax during my travels.

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Thank Angelfish321
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Angelfish, Gracias por tus comentarios y estadia, como indicas nuestro hotel es ideal para el descanso y la desconexion....

Wollaston, United Kingdom
Reviewed 10 October 2015 via mobile

Stayed here for one night as part of our grand tour of South America. Arrived when dark and were amazed the following morning by the beautiful views from our balcony. Very pretty gardens, little path etc. Basic rooms but huge and separate shower and bath. Good breakfast - dinner ok, we only had a snack as tired and not very...

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Thank NorthantsAquababe
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola NorthantsAquababe, Gracias por sus comentarios y estadía, como indicas nuestro hotel cuenta con una ubicación preferencial en el Valle...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 

Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Region: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: €49 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
Number of rooms: 42
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Also Known As:
Hotel Hacienda Del Valle Urubamba, Peru - Sacred Valley
Hotel Style:
#8 Romantic Hotel in Urubamba
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda del Valle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have difficulties climbing stairs stay in the bottom of the hill.”
mercymillan, 20 Apr 2017 | Read review
“ask for a room with a balcony on the second floor”
Dandor, 15 Apr 2017 | Read review
“All rooms great location .”
lilal0urdesu, 24 Mar 2017 | Read review
“Wifi in the lobby.”
sbpifer, 10 Mar 2017 | Read review
“Every chamber has a private terrace. It called my attention the option to have triplet rooms with 3 double beds! Very comfy!”
558liliag, 24 Jan 2017 | Read review
5 of 5