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Sheraton Lima Hotel & Convention Center

Expedia.comUS$153*
View Deal
#39 of 228 Hotels in Lima
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$180*
US$153*
US$180*
US$153*
US$180*
US$153*
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Sheraton Lima Hotel & Convention Center
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1,083 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Swadlincote, United Kingdom
Reviewed 1 week ago

Hotel, no idea how it's located as we arrived late after an hair raising ride through town, and had to leave early again. Very spacious room, suite, apartment nearly. Reasonably decorated but, the main two things where they lost stars for me were prices for the in room drinks and the airco at night. American prices for the bar, sorry,...

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Helpful?
Thank twinlolly
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to let us know your experience at our hotel. It is regrettable that your stay with us did not meet your expectation due to the problem with the air conditioning and the bar prices. Please accept our apologies, since this is not the experience we want for our valuable guests. Satisfied customers...

Norway
Reviewed 1 week ago

Super location, quite close to the old town and the oceany; Room comfortable, old but clean; bed comfortable; the bathroom cean. We got complementary water every day; Wifi in the room, we had no problems; Fri wifi. Helpful staff, expecially in the receptin, We did not give tips, if we did not want to, and nobody asked abot tips Breakfast...

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Helpful?
Thank KasiMartin
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to complete the survey regarding your stay with us. One of the major purposes of the reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information. Please accept our apologies for the inconveniences with the breakfast and you can be sure that we are working on...

Reviewed 2 weeks ago

we went to lima city staying at sheraton in centro and we think it needs to be improved in some things like providing free internet access for guests and making check in faster. besides, it was unacceptable the selfish attitude of the baggage employees, when they did not accept a 1 dollar bill, telling me that the minimum tip is...

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Helpful?
Thank Hotaru S
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We deeply regret your bad experience with the baggage employee and please accept our sincere apologies, since this is not the experience we want for our valuable guests, and please be sure that the appropriate measures have been taken in order to avoid that similar situation happen again....

A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

This Hotel was so helpful and considerate of my time and hunger!! I walked in and was immediately helped and had a wonderful dinner!!! Hector my waiter was so attentive and alert....he noticed right away my Jack Daniel's was getting low and he knew I needed another!! On the way out I needed a cab and the doorman made sure...

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Helpful?
Thank A TripAdvisor Member
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to post such positive comments. It's always great to hear that our guest enjoy their stay with us. Once again, thank you for your review, and we look forward to welcoming you back in the future. Kind regards, Wilma Maria Arevalo Director of Guest Services and Public Relations

Orange County
Reviewed 4 weeks ago via mobile

We checked in at midnight with a flight to catch the very next afternoon. We emailed and asked for late checkout, and they ok'd the late checkout until 3 pm when we leave for the airport. The staff is friendly and excellent. They try to do as much as they can to keep things updated, but the building is showing...

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Helpful?
1Thank octravel9876
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We appreciate you taking the time to review oour hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve. Once again thank you, and we look forward to welcoming you back in the future. Cordially, Wilma María Arevalo...

Reviewed 4 weeks ago

I went because of a cancelling in my flight by part of the airline and everythime i asked for anything, the employees asked for a Tip and Money. At first happened with the bellboys, an old man told me to give him a tip to get my suitcases into the room or otherwise i can do it by my own....

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Helpful?
Thank Nikolay S
wilmaria, Director of Guest Service and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Dear Guest, Thank you for taking the time to review our hotel. We are sorry to hear that your stay did not meet your expectations and please accept our sincere apologies since that is not the experience we want for our valuable guests. You can be rest assured that corrective actions have been taken in order that similar...

Toronto, Canada
Reviewed 4 weeks ago via mobile

I did not stay here but I just got ripped off by the Sheraton doorman who ordered me a taxi! When I balked at the 58 soles on the posted rate to my hotel in Miraflores he suggested I take Uber. Since the hotel would not give me their Internet access code for the lobby (was this part of the...

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Helpful?
Thank traveler_from_to
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear sir, Thank you very much for contacting us via trip advisor, to let us know about your last experience with our service. Please be sure we will certainly take all your comments into consideration and corrective measures have already been taken, to ensure this situation will not happen again. Once again, we appreciate your feedback which help us to...

Hemel Hempstead, United Kingdom
Reviewed 4 weeks ago via mobile

Comfiest beds in Peru !! Air conditioning, spotless , great location!!! The buffets were OK , we had breakfast, lunch and dinner - lunch and dinner were very similar. There was plenty of food but the desserts were not great but that's fine , also food not replenished very quickly, lots of empty containers Our rooom was opposite the service...

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Helpful?
Thank Ashy108
SheratonLima H, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Ashy108, Thank you very much for taking the time on filling up the survey about your experience during your last stay in our hotel. We are very pleased that you enjoyed your stay with us. Please be sure we are taking note about your next comment "food not replenished very quickly, lots of empty containers"”, in order to ensure...

Krakow, Poland
Reviewed 14 March 2017

Unlike other Sheratons’, that one is a disappointment – old rooms, clean, of course, but destroyed by time. Noisy. Staff – basic knowledge of English, and only in some cases. Breakfast – looks like a vast offer at first, but then it becomes a disappointment. No decent coffee. Quality of food – average. The central location is the only advantage,...

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Helpful?
Thank Stanislaw1972
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to let us know your experience and please accept our apologies for the inconveniences. It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable informations that we...

Malmo, Sweden
Reviewed 26 February 2017 via mobile

We stayed here on our way to Cusco. It only took 25 min to get there from the airport. Rooms was clean, we got a welcome drink. Of course a Pisco sour. Nice bar and the restaurant was almost empty which meant that the service was excellent.

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Helpful?
Thank Pär B
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for take part of your time to write about your stay at our hotel. We are sorry to read the low qualifications you gave us and learnt that your experience was not good enough. Could you be so kind in informing us in which points we did not reached your expectations, ir order to improve them...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Lima Hotel & Convention Center

Address: Paseo de la Republica 170, Miraflores, Lima, Peru
Region: Peru > Lima Region > Lima
Price Range: €111 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Lima Hotel & Convention Center 4.5*
Number of rooms: 431
Reservation Options:
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Also Known As:
Sheraton Lima Hotel Lima
Sheraton Lima Hotel And Convention Center
Lima Sheraton
Hotel Style:
#19 Family Hotel in Lima
#20 Romantic Hotel in Lima
#30 Luxury Hotel in Lima
#33 Business Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lima Hotel & Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Lima Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice view to the court”
KasiMartin, 17 Apr 2017 | Read review
“far from lifts”
hotarus2017, 12 Apr 2017 | Read review
“Try not to stay in Sheraton Lima if you want to save money.”
119nikolays, 28 Mar 2017 | Read review
“Rooms at the top floors offer a nice view of the city”
basanths, 11 Jan 2017 | Read review
“Front rooms have a better view AND more noise.”
Berichthier214, 3 Jan 2017 | Read review
5 of 5
Expedia.com
US$153* /night
View Deal
Booking.comUS$153
TravelocityUS$153
HotelQuicklyUS$180
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*Disclaimer
Prices are for 1 room, 2 adults
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