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Half the time to the airport than our first hotel in Miraflores and conveniently located near a mall and major museum's. Service was good as was our room. Food court around the corner but outside the hotel not much in the way of restaurants. Would...More
1 Thank jsthouston
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 1 week ago
We appreciate you taking the time to let us know your experience regarding your recent stay with us and enjoyed our service and facilities.
Thank you for your review, and we look forward to welcoming you back in the future.
Great staff at this hotel! Yossilu at the front desk was attentative, patient and going off shift when I checked in. And still she stuck to it with a follow through that I would label world class! My girlfriend was flying in separately and I...More
Response from wilmaria, Directof of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 1 week ago
We appreciate you taking the time to post such positive comments about your stay with us. We are very pleased to hear that our staff was very friendly and helpful for you and your girlfriend.
Once again thank you, and we look forward...More
Location: sheraton used to be one of top hotel in Lima as it is closed to Civil center and historic building. The museum and square is just a walking distance. However I felt it is not a safe place to tourist (compared with Miraflores)
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 2 weeks ago
We are sorry to read your review and learnt that your experience was not good enough. Please, accept our apologize for not have reached your expectations. One of the major purposes of online reviews is to highlight areas for improvemente and your feedback...More
Had a layover and ended up having to spent the night. It met expectations well and staff was friendly and the room was clean. Bathroom was clean too. Helped make transportation arrangements for us when it was time to leave.More
Response from Gianfranco B, Guest Service Manager at Sheraton Lima Hotel & Convention CenterResponded 2 weeks ago
Thank you very much for taking the time to share with us about your experience at our property.
We are glad to know that your expectations were reached. Your comments are highly appreciated, in order to improve our service.
Looking forward to welcome...More
Delta put me up in the Sheraton after a massive delay in my flight. The hotel was definitely better than the usual airline grade. However, I wouldn't say it's at real 5 star level. My room felt damp and smelled of mold, including the sheets....More
Response from wilmaria, Public Relations Manager at Sheraton Lima Hotel & Convention CenterResponded 3 weeks ago
Thank you very much for choosing Sheraton Lima Hotel & Convention Center and for taking the time to let us know through Trip Advisor about your experience during your last stay with us.
We are deeply sorry for the mentioned inconveniences you had...More
Response from wilmaria | Property representative |
We provide private transportation from the airport to the hotel. Please send us your contact and flight details, in order to bring you more details about this service.
Thank you for your preference.
Response from orlando b | Reviewed this property |
Hi I just Been there Last week they don offer any bus to air port but they can arrange a safe taxi for you because now in Lima we have Uber sistem already,,,they do have some free but to some shopping place besides bihind... More
Hi I just Been there Last week they don offer any bus to air port but they can arrange a safe taxi for you because now in Lima we have Uber sistem already,,,they do have some free but to some shopping place besides bihind the hotel there a shopping area atm,travel agency....and yes they can hold you luggage for you,,,try the food is very hight quality and various menu's front Peruvian food to shushi,,,good luck ,
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"Rooms on higher floors were quiet and nice inside. (not sure about lower floors)"