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Sheraton Lima Hotel & Convention Center

1,230 reviews
#39 of 236 Hotels in Lima
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Traveller (681)
Room & Suite (262)
Dining (51)
Overview
  • Excellent37%
  • Very good42%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
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Offers from Sheraton Lima Hotel & Convention Center
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,230)Write a Review
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Traveller rating
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16
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97
31
16
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All reviewsthe club loungefree shuttle to mirafloresspg membergovernment buildingsshopping mallolder hotelplaza san martinlarge hotelupgraded to a junior suiteshuttle servicefree upgradeinternet accessup to datewalking distancebreakfast buffet ismiraflores areamachu picchu
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1 - 5 of 495 reviews
Reviewed 1 week ago

Half the time to the airport than our first hotel in Miraflores and conveniently located near a mall and major museum's. Service was good as was our room. Food court around the corner but outside the hotel not much in the way of restaurants. Would...More

1  Thank jsthouston
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 1 week ago

Dear Guest, We appreciate you taking the time to let us know your experience regarding your recent stay with us and enjoyed our service and facilities. Thank you for your review, and we look forward to welcoming you back in the future. Cordially, Wilma María...More

Reviewed 1 week ago via mobile

Great staff at this hotel! Yossilu at the front desk was attentative, patient and going off shift when I checked in. And still she stuck to it with a follow through that I would label world class! My girlfriend was flying in separately and I...More

Thank lintbug
Response from wilmaria, Directof of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 1 week ago

Dear Guest, We appreciate you taking the time to post such positive comments about your stay with us. We are very pleased to hear that our staff was very friendly and helpful for you and your girlfriend. Once again thank you, and we look forward...More

Reviewed 2 weeks ago via mobile

Location: sheraton used to be one of top hotel in Lima as it is closed to Civil center and historic building. The museum and square is just a walking distance. However I felt it is not a safe place to tourist (compared with Miraflores) The...More

Thank ncnn2000
Response from wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention CenterResponded 2 weeks ago

Dear Guest, We are sorry to read your review and learnt that your experience was not good enough. Please, accept our apologize for not have reached your expectations. One of the major purposes of online reviews is to highlight areas for improvemente and your feedback...More

Reviewed 3 weeks ago

Had a layover and ended up having to spent the night. It met expectations well and staff was friendly and the room was clean. Bathroom was clean too. Helped make transportation arrangements for us when it was time to leave.More

Thank jbrockcook
Response from Gianfranco B, Guest Service Manager at Sheraton Lima Hotel & Convention CenterResponded 2 weeks ago

Dear Guest, Thank you very much for taking the time to share with us about your experience at our property. We are glad to know that your expectations were reached. Your comments are highly appreciated, in order to improve our service. Looking forward to welcome...More

Reviewed 3 weeks ago via mobile

Delta put me up in the Sheraton after a massive delay in my flight. The hotel was definitely better than the usual airline grade. However, I wouldn't say it's at real 5 star level. My room felt damp and smelled of mold, including the sheets....More

Thank travelingchrissy
Response from wilmaria, Public Relations Manager at Sheraton Lima Hotel & Convention CenterResponded 3 weeks ago

Dear Guest, Thank you very much for choosing Sheraton Lima Hotel & Convention Center and for taking the time to let us know through Trip Advisor about your experience during your last stay with us. We are deeply sorry for the mentioned inconveniences you had...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$133 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Lima
#14 Spa Hotel in Lima
#20 Romantic Hotel in Lima
#29 Luxury Hotel in Lima
#33 Business Hotel in Lima
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Lima
#14 Spa Hotel in Lima
#20 Romantic Hotel in Lima
#29 Luxury Hotel in Lima
#33 Business Hotel in Lima
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (681)
Room & Suite (262)
Dining (51)
Pool & Beach (5)
Business Centre & Event Rooms (21)
Family and Play Areas (6)
Questions & Answers
Ask a question
Slsmartin
3 August 2017|
AnswerShow all 6 answers
Response from wilmaria | Property representative |
Dear Guest, We provide private transportation from the airport to the hotel. Please send us your contact and flight details, in order to bring you more details about this service. Thank you for your preference.
0
Votes
rewinc
6 June 2017|
AnswerShow all 4 answers
Response from mchinoy | Reviewed this property |
Yes they do
0
Votes
Laura K
18 April 2016|
AnswerShow all 5 answers
Response from orlando b | Reviewed this property |
Hi I just Been there Last week they don offer any bus to air port but they can arrange a safe taxi for you because now in Lima we have Uber sistem already,,,they do have some free but to some shopping place besides bihind... More
0
Votes
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12
Room Tips
"Rooms on higher floors were quiet and nice inside. (not sure about lower floors)"
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"Top Floor."
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"Request a room as high as possible"
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"ask for high up facing the Supreme Court"
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