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JW Marriott Hotel Lima

Travellers' Choice award winner
#3 of 226 Hotels in Lima
GreenLeadersBronze level
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JW Marriott Hotel Lima
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2,901 Reviews from our TripAdvisor Community

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Showing 1,836: English reviews
Reviewed yesterday NEWvia mobile

When I arrived at Lima, we headed directly to the hotel. The service was impeccable. Check in was fast, and the room was modern with a local twist. I booked several excursions and Carlos and Giselle were so helpful with helping us with our choices! We were able to get reservations with some of the top restaurants and had customized...

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Helpful?
Thank Chanda M
halifax
Reviewed yesterday NEWvia mobile

Certainly the staff have excellent customer service skills they know their customers very well! Especially, the breakfast restaurant staff( Adriana) she is wonderful individual who has excellent customer awareness and nothing is difficult for her very pleasant and happy to help. Well done Adrian! See you soon.

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Helpful?
Thank akramHalifax
Reviewed 2 days ago NEWvia mobile

I've stayed here several time and the good quality service, great location and great rooms keeps making me want to come back. The view is also amazing if you're lucky to stay in a ocean view room. Their transportation service is very good.

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Helpful?
Thank Ronald N
JWMarriottLima, Operations Assistant at JW Marriott Hotel Lima, responded to this review

Dear Ronald N: Thank you very much for your comments! You are right indeed about our superb location with amazing views of the Pacific Ocean and close to entertaining places. We look forward to welcoming you back very soon! Jaime Escalante, Operations Assistant

Managua Department, Nicaragua
Reviewed 4 days ago NEWvia mobile

The JW in Miraflores remains the best place to stay in Lima and the best of any other place I travel to. My favorite is the lounge on the 24th floor. The crew is the nicest you'll find and they'll go out of their way to make you feel like family. Melissa, Juan Antonio, Cynthia, Carmelita, Elbert and the rest...

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Helpful?
Thank HEPEP
JWMarriottLima, Operations Assistant at JW Marriott Hotel Lima, responded to this review

Dear HEPEP: thank your for your positive appraisals about our product and service. We will recognize Melissa, Juan Antonio, Cynthia, Carmelita and Elbert for their great job made during your last visit. We look forward to welcoming you back soon. Jaime Escalante, Operations Assistant

Mount Pleasant, SC, United States
Reviewed 4 days ago NEW

I was fortunate enough to get a beautiful ocean view on 18th floor. The people who took care of my room were excellent. I was here for two weeks, and they quickly learned my schedule so they were not intrusive. In particular, Gloria Beltran provided the little extra touches that exemplify hospitality. I think there was also Ernesto; but both...

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Helpful?
Thank Gregory J
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this review

Dear Gregory J: Thank you so much for that beautiful note to our property, specially to our staff, Ernesto and Gloria Beltran, We will recognize them to keep them motivated. We look forward to welcoming you back soon. Best regards, Claudia Torres, Front Desk Manager.

Seoul, South Korea
Reviewed 1 week ago NEW

The location is fantastic, just across from the beach and shopping mall in the clift! The trip from the Lima airport to the hotel took a lot longer than the distance itself due to the chaotic and heavy traffic. This hotel is modern and stands out in the vicinity of Miraflores. We stay at this hotel for a night before...

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Helpful?
Thank irxraydoc
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this review

Dear irxraydoc: We really can’t thank you enough for your fabulous comments. Thank you! Great way to describe our product and service. We really take pride for each and every member of our staff who in fact always go the extra mile to serve our guests who distinguish us with their preference, like you. Our main goal is to make...

Schuylkill Haven, Pennsylvania
Reviewed 1 week ago NEW

We had a suite overlooking the Ocean the Club had great meals and great service, the fitness center was great. The staff was really helpful and English was excellant. I would stay at this hotel anytime I ever visited again

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Helpful?
Thank Wayne H
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this review

Dear Wayne H: We appreciate your fantastic comments and the time you have taken to post your appreciation of our product and service. Rest assured we always look for ways to exceed our customers’ expectations! Again, thank you very much for your preference! Hopefully we will welcome you back very soon. Claudia Torres, Front Desk Manager

Reviewed 1 week ago NEWvia mobile

The hotel is beautiful. Rooms are comfy. Staff is amazing!! Had a problem with my luggage at airport. Staff went over the top to help my me get the luggage since we were leaving on a cruise the next day. Helped us get a driver late at night to return to airport to retrieve misrouted bag.

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Helpful?
Thank Denyce S
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this review

Dear denyce S: Thank you so much for your positive appraisal about our service, specially with our staff who helped you with your luggage. We will share with concierge your great message. We look forward to welcoming you back soon. Best regards, Claudia Torres, Front Desk Manager

London, United Kingdom
Reviewed 1 week ago

Having stayed at many hotels I don't remember staying somewhere where ALL the staff just couldn't do enough for you. Although I was here for only one night you felt as though you had been there for ages.

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Helpful?
Thank John G
JWMarriottLima, Manager at JW Marriott Hotel Lima, responded to this review

Dear John G: We appreciate your fantastic comments and the time you have taken to post your appreciation of our product and service. Rest assured we always look for ways to exceed our customers’ expectations! Again, thank you very much for your preference! Hopefully we will welcome you back very soon. Claudia Torres, Front Desk Manager

London
Reviewed 1 week ago

To be fair it was well before official check in time, but I thought flashing my Marriott cards would oil the wheels, we had been turfed off the cruise quite early, and mmany who arrive at reception after us had been given their rooms. Frank, the receptionist seemed non pluses by the card. He eventually gave us a key, I...

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Helpful?
Thank President66
JWMarriottLima, Operations Assistant at JW Marriott Hotel Lima, responded to this review

Dear President66: Thank you for giving us the opportunity to read your opinion about your recent stay at JW Marriott, we will share your comments with the hotel team to improve. As you mentioned, cruises are coming this summer season to Peru early morning, and we try to serve to all clients as soon as possible. We apologize for any...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JW Marriott Hotel Lima

Address: Malecon De La Reserva 615 | Miraflores, Lima, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: €195 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Lima 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jw Marriott Lima
Marriott Hotel Lima
Marriott Lima
Lima Marriott
Hotel Style:
#1 Business Hotel in Lima
#2 Romantic Hotel in Lima
#3 Luxury Hotel in Lima
#3 Family Hotel in Lima
#3 Spa Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Lima staff and other travellers.
51 questions
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Questions? Get answers from JW Marriott Hotel Lima staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request ocean view”
 of 5 bubbles gregoryj655, 17 Feb 2017 | Read review
“Executive floor room is worth your money. Take the advantage.”
 of 5 bubbles irxraydoc, 14 Feb 2017 | Read review
“Room overlooking sea a must”
 of 5 bubbles E2350YJjohng, 9 Feb 2017 | Read review
“Wait for what you booked”
 of 5 bubbles President66, 9 Feb 2017 | Read review
“Upper floors with ocean views”
 of 5 bubbles MariaG2588BF, 1 Feb 2017 | Read review
5 of 5