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Hotel Mabey Cusco

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Traveller (59)
Room & Suite (45)
Dining (14)
Overview
  • Excellent24%
  • Very good35%
  • Average26%
  • Poor11%
  • Terrible4%
  • 1 Aug 2018
    “Great hotel with great food!”
  • 14 Dec 2017
    “Very Personal”
Hotel website
Av. Tacna 316 Wanchaq, Cusco Peru See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (270)
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3
14
19
8
2
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3
14
19
8
2
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1 - 5 of 46 reviews
Reviewed 2 August 2018

Rooms were very nice. Heat was a little off, as the electric heater didn’t work too well. Dinner was great. Staff was very friendly and helpful. Took what was a decently bad day and made it much better. Would return in a heartbeat!More

Review collected in partnership with this hotel
Thank RandyJ561
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 2 August 2018

Dear Randy J Thank you very much for your feedback. Knowing your opinion is very important for us and for all travelers. I appreciate you recommend us to all the Tripadvisor readers, It has been a pleasure to have you. We look forward to welcome...More

Reviewed 31 May 2018

It all started well with a cheerful welcome in reception but then went downhill pretty quickly. The room we were given was a single size with a double bed shoe horned in, and whilst it had a window this looked out onto some sort of...More

Thank Rebecca T
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 1 June 2018

Dear Rebecca Thank you very much for your feedback. Knowing your opinion is very important for us and for all travelers. Please, accept my sincere apologies for the inconveniences. I will certainly check this point with my team in order to avoid the recurrence of...More

Reviewed 14 December 2017

Thank you to the observant, friendly staff of this small family style hotel. The rooms and bath rooms are totally adequate, the light switches could be a littel more "accessible" - I had to stand up to get to the switch for my readinf light.....More

Thank UrsulaHans
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 17 December 2017

Dear Ursula Thank you very much for your feedback. Knowing your opinion is very important for us and for all travelers. I appreciate you recommend us to all the Tripadvisor readers, It has been a pleasure to have you. We look forward to welcome you...More

Reviewed 1 August 2017

Staff and personal were not friendly. Beds were too stiff of a surface to lay on. Overall appeal of the hotel was dark and cold. The only positive remark my friend and I can make, the hot water in the shower was excellent!

Review collected in partnership with this hotel
Thank kgomez04
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 6 August 2017

Dear Guest. Thank you very much for your review which is very important for us. We will take all your recommendation for improving everything. Sincerely Betsy Villegas Mabey Hotels

Reviewed 10 July 2017 via mobile

I was traveling with a group of students and we needed some help with getting into rooms while some were out in town. The staff was so helpful even into the late hours and never seemed to be put out. The room was a little...More

Thank gurruchaga
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 25 July 2017

Dear guest. Thank you for your feedback, your opinion is very important for us which let us to improve every day. I'm very happy to know that You were comfortable with the hotel, the location and the service. See you in a next opportunity. Sincerely...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Meeting Rooms
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$55 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$55 - US$74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (59)
Room & Suite (45)
Dining (14)
Nearby
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Questions & Answers
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Room Tips
"Make sure the heater works for nights!"
RandyJ561
1 Aug 2018
Read review
"The upper rooms are closer to the restaurant and breakfast. The lower rooms are closer to the lobby and..."
kenl631
16 Oct 2014
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"Quartos mais altos perto da sala de cafe de manha."
MaikonBruno
13 Oct 2014
Read review
"Rooms at the front of the building"
Niels-Fernanda
10 Oct 2014
Read review
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